Ofertas de empleo en Dow

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

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At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

If you want to jump-start your career, we encourage you to sign up for this Dow talent pool. Important - This is NOT an individual job opening; our HR Department will review your application. Only if your profile matches the requirements of a future position, then you will be in pole position to be contacted.

About you and this talent pool:

At Dow, careers are born, and we invest in each other, advancing side by side. We’re creating an opportunity for the best and brightest colleagues passionate about chemical, electrical, and process engineering or related fields and eager to shape the future with us at our Dow locations in Germany, Spain, Netherlands, India, United Kingdom, Belgium, France and Portugal.

Responsibilities:

• Diverse responsibilities, offering ample space for your innovative ideas to thrive.
• A rapid learning curve with on-the-job training and a dedicated mentor to guide your professional development.
• Assisting in chemical plant safety and environmental performance.
• Supporting process operation, optimization, modification, maintenance, and technology implementation.
• Applying sound technical judgment to enable safe and efficient plant operations.
• Conducting research and analysis to support engineering projects.
• Collaborating with team members on various engineering tasks and projects.
  
  

Qualifications:

• Currently enrolled in a bachelor's or master's degree program in chemical engineering, process engineering, mechanical engineering, civil engineering, electrical engineering, or a related field.
• Excellent communication and social skills.
• Proficient in English and knowledge of local language is an added advantage.
• Enthusiastic about tackling complex technical challenges, demonstrating open-mindedness, curiosity, and a solution-oriented mindset.
  
  

Your Skills:

• Strong problem-solving abilities and technical expertise.
• Ability to work collaboratively in a team environment.
• Adaptability and willingness to learn new technologies and processes.
• Effective time management and organizational skills.
  
  

Additional Notes:

• Dow offers a global working atmosphere with flat hierarchies and collaborative teams.
• Dow offers competitive compensation and benefits package, coupled with flexible work models tailored to your needs.
  
  

Sign up for the talent pool, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada25 dic.

. Python TSQL HTML Excel

Job Title: Research Editor, Risk & Compliance Data

About The Role

Dow Jones Risk & Compliance is a global provider of third-party risk management and regulatory compliance solutions. We deliver data, research tools and services to help our clients meet anti-money laundering, anti-bribery, anti-corruption and economic sanctions regulations and mitigate third-party risk.

You will join a team of multilingual experts who research, record and update details on individuals and entities from specific countries for the Dow Jones Risk & Compliance database. You will report to a manager within the Risk & Compliance research team. You will be based in Barcelona.

You Will

• Create and update Dow Jones Risk & Compliance profiles for a variety of countries and Risk & Compliance contents by continually monitoring and analysing relevant publicly available websites and media sources
• Research and extract relevant data adhering to Risk & Compliance coverage guidelines on content selection, data coverage and accuracy standards ensuring that people and entity profiles are complete, accurate and up-to-date
• Contribute to workflow improvements and tool efficiencies using an automation mindset
• Maintain and monitor existing automated workflows
• Monitor and analyse changes in anti-money laundering regulations
• Respond in writing to clients' questions about Risk & Compliance content
• Write due diligence reports on companies and/or individuals as required and contribute to other projects and initiatives
• Support the Dow Jones B2B business with translation services as and when required
  
  

You Have

• Fluency in English, Portuguese and French.
• Knowledge of tools such as Python, HTML, advanced knowledge of Excel, Macros/VBA programming and/or SQL
• Excellent research, analytical, and writing skills
• Proofreading skills and experience in handling large volumes of information
• Sound decision-making and problem-solving skills
• A reliable and responsible attitude and an ability to work autonomously
• An openness to different views and an appreciation of team diversity
• An ability to work well with others
• The ability to manage priorities to meet deadlines
• The ability to communicate clearly and effectively
  
  

Preferred

• Fluency in additional languages (e.g. Arabic)
• Understanding of the political and legal landscape in Europe and the Middle East
• Knowledge of and interest in current affairs and anti-money laundering regulations
• Education to a degree level or relevant experience
  
  

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area: Dow Jones - Data & AI

Job Category: Data Analytics/Warehousing & Business Intelligence

Union Status

Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 50425

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada21 dic.

. Salesforce Outlook

The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people.

Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron's, MarketWatch, Dow Jones Factiva, and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction.

Customer Service Associate - B2B

Based in: Barcelona (EMEA)

Reports to: Customer Service Supervisor

Position Summary

The position resides in the Customer Service Team, reporting to the Customer Service Supervisor. We are currently looking for a Customer Service Associate. Someone who has a passion for helping people and truly has a can-do attitude. We are offering a career with a recognized leader in the world of global news and business information. Please note that this role includes working on select weekends and public holidays.

Key Responsibilities

• Provide high-level telephone, email, and web chat support for the Dow Jones suite of B2B products; including Factiva, Dow Jones Risk & Compliance, and Dow Jones Newswires.
• Answer global customer queries concerning content/data, product navigation, billing/account administration, and more.
• Provide professional-level support to retain Dow Jones customers and increase customer loyalty.
• Strong ability to multitask, prioritize, and enthusiastically investigate and resolve customers' queries while consistently providing superior levels of customer service.
• Ensure all relevant procedures are followed from beginning to resolution.
• Ensure all key performance indicators and service levels are met.
• Actively seek out opportunities for self-improvement, and participate in new product and procedural training.
• Work with other Dow Jones departments to ensure escalated issues are handled efficiently and correctly.
  
  

Qualifications

Required

• Proficient in French/Spanish, Italian and English for both written and verbal communication within a corporate environment (the majority of the customer interactions are in English)
• Commitment to customer satisfaction with the ability to build and develop relationships to identify problems, assess needs, and find solutions
• Ability to listen, empathize, and effectively handle challenging customer inquiries in a professional and pleasant manner
• Ability to maintain a positive attitude in an often busy and stressful environment
• Ability to understand new technical systems and applications quickly
• Attention to detail and the ability to multitask, prioritize, and meet deadlines
• Ability to follow a large set of procedural guidelines and to be independently resourceful when investigating/researching complex customer queries
• A positive outlook on change and a flexible approach to team-based work environment and structure
  
  

Preferred

• Experience in a contact center and/or customer service environment
  
  

Desired

• Salesforce experience is a plus
• Desire to grow within the company
• College degree desired
• Previous research experience desired
• Fluency in German/Russian/Spanish/Japanese a plus (in addition to the language applied for)
  
  

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Family Care Benefits
• Subscription Discounts
• Employee Referral Program
  
  

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Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area: Dow Jones - Customer Service

Job Category: Customer Service & Contact Center Operations

Union Status

Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 50325

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada30 nov.

. Python TSQL HTML Excel

About The Role

Dow Jones Risk & Compliance is a global provider of third-party risk management and regulatory compliance solutions. We deliver data, research tools and services to help our clients meet anti-money laundering, anti-bribery, anti-corruption and economic sanctions regulations and mitigate third-party risk.

You will join a team of multilingual experts who research, record and update details on companies with adverse media in countries around the world for the Adverse Media Entities (AME) content set within Dow Jones Risk & Compliance. You will report to the Manager, Adverse Media Entities. You will be based in Barcelona.

You Will

• Create and update profiles of companies with adverse media (Adverse Media Entities - AME) by continually monitoring and analysing relevant publicly available sources including corporate registries, government websites and data on Dow Jones owned products
• Research and extract relevant data adhering to guidelines on AME selection, data coverage and accuracy standards
• Ensure that profiles are complete, accurate and up-to-date
• Respond in writing to clients' questions about AME content
• Write due diligence reports on companies and/or individuals as required and contribute to other projects
• Support R&C with translation services as and when required
• Contribute to workflow improvements and tool efficiencies
  
  

You Have

• Fluency in Portuguese and English
• Excellent research, analytical and writing skills
• Proofreading skills and experience in handling large volumes of information
• Sound decision-making and problem-solving skills
• A reliable and responsible attitude
• An openness to different views and appreciation of team diversity
• The ability to manage priorities to meet deadlines.
• The ability to communicate effectively
  
  

Preferred

• Fluency in additional languages (e.g. French)
• Automation skills, such as advanced knowledge of Excel, Macros/VBA programming, Python, HTML and/or SQL
• Knowledge of and interest in current affairs and anti-money laundering regulations
• Understanding of the legal landscape in Brazil, Portugal and other Portuguese-speaking jurisdictions
• Education to a degree level or relevant experience
  
  

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area: Dow Jones - Data & AI

Job Category: Data Analytics/Warehousing & Business Intelligence

Union Status

Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 50002