Ofertas de empleo en Le Collectionist

• Nivel de experiencia---
• Tipo de contratoConsultor
• PublicadaNueva

Teletrabajo .

Descrição da Função

Company Description

Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared.

Our portfolio spans over 50 iconic destinations—from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It’s a different way to travel: smoother, more intimate, and above all, freeing.

With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life.

Job Description

This position is ideally to be filled starting April 1st, 2025 for 5 months - Entry-Level Position

As a member of the Pre-Arrival team, the Pre-Arrival Concierge plays a key role in managing and supporting Le Collectionist clients before their arrival. He/she will design the best itineraries to ensure an unforgettable on-site experience. Additionally, with the support of the local team, he/she will be responsible for sourcing, negotiating, and contracting the best partners that meet Le Collectionist standards.

Key Responsibilities

• Client Management and Le Collectionist Support:
• Assist clients in organizing their stay by offering high-quality services and experiences.
• Provide quotes for services and experiences.
• Issue guest itineraries.
• Ensure smooth information transfer and follow-up with local teams.
• Consolidation and Development of Local Partner Network:
• Manage relationships with existing partners across multiple destinations.
• Expand the partner network and the range of experiences in existing destinations.
• Update and produce catalogs presenting services and experiences in French and English.
• Support marketing in updating destination guides with new restaurants and points of interest.
• Administrative Tasks:
• Edit and update all suppliers and rates in the system.
• Generate quotes and invoices in the system.
• Edit itineraries in the system.
• Develop communication materials (catalogs).
  

• Excellent oral and written communication skills in English. Spanish and French are a plus.
• Interest in the luxury sector and a willingness to work with event logistics.
• Ideal for recent graduates or early-career professionals
• Strong commercial sense and a passion for sales.
• Candidates with atypical profiles who are comfortable working in a team.
  
  

• Customer-oriented, attentive to client satisfaction and loyalty, with strong interpersonal skills and the ability to build relationships easily.
• Excellent interpersonal skills and autonomy.
• Detail-oriented with the ability to prioritize tasks.
• Versatile, creative, responsive, service-minded, efficient, empathetic, and proactive.
• Team spirit with a passion for training new team members.
  
  

• ??? Meal vouchers worth €8 each (50% covered by Le Collectionist).
• ?? Company Mac computer and mobile phone.
• ?? One day off for your birthday
• ?? Up to 2 days of remote work per week.
• ?? Year-round events (Christmas Party, Summer Party, etc.).
  
  

• Initial call with HR
• Job interview with the manager
• Submission of a Business Case
• Presentation of the Business Case to the manager
• Reference checks
  
  

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada11 feb.

Teletrabajo . REST

Company Description

Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared.

Our portfolio spans over 50 iconic destinations—from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It’s a different way to travel: smoother, more intimate, and above all, freeing.

With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life.

Job Description

This is a temporary 4-month role from May 4th to August 31th, 2026 - It's an entry level position

As an in-resort concierge within the Concierge & Stay team, you will play a crucial role in managing and assisting on-site Le Collectionist guests for both concierge and villa related requests. You will welcome our international clientele in various rented properties, adhering to Le Collectionist’s brand standards in close relation with the Pre arrival team, you will contribute to consolidating the local partner network to offer the highest quality services and experiences to our clients. You will always prepare and handle several guests at the same time.

Objectives:

• Prepare the guest's arrival
• Support the onsite team in setting up the season
• Pre-visit the properties you will have guests in
• Participate in updating properties info in our tools
• Link with the pre-arrival team to ensure you have all information to prepare the guest's stay.
• Prepare the arrival of your clients by shopping for any requested items and personalizing the properties with adequate gifts and amenities.
• Get in touch with the guests prior to their arrival to confirm check in time.
• Ensure the villa is checked and ready to welcome the guest.
• Welcome guests and ensure an unforgettable stay
• Welcome the guest according to Le Collectionist standards
• Present the villa and its specificities
• Orientate the guest with understanding tools at his disposal, house and surroundings.
• Be available to the guest for any concierge request or change on a pre booked service during his stay.
• Be able to invoice and charge the guest.
• Be available to resolve any issue at the property during the stay.
• Ensure admin and invoice follow up services you may have sold with the support of the pre arrival team
• Ensure a smooth check-out by inspecting the property in the presence of the clients.
• Admin
• Invoice and track payments with the support of pre arrival teams.
• Charge clients.
• Meticulously document any damages observed at the end of the clients' stay.
  

• Ideally, hold a degree in hospitality, tourism, or business school.
• Have an interest in or sensitivity to the luxury and hospitality sector.
• Valid driver’s license.
• Good experience in similar missions (villa management/butler/hotel concierge..).
• Excellent knowledge of the destination and its ecosystem.
• Fluent in English; Spanish and French are a plus.
• Organized, meticulous, and detail-oriented.
• Highly autonomous.
• Excellent written and verbal communication skills to establish strong relationships with clients and partners.
• Strong interpersonal skills and autonomy;
• Sensitive to customer satisfaction and loyalty, with a sense of contact and the ability to build relationships easily
• Rigor, ability to prioritize and manage urgency
• Able to multitask
• Handles fast paced environment
  
  

• ️ Meal vouchers
• Company Mac computer and mobile phone.
• One day off for your birthday
• Up to 2 days of remote work per week.
• Year-round events (Christmas Party, Summer Party, etc.).
  
  

• Initial call with HR
• Job interview with the manager
• Submission of a Business Case
• Presentation of the Business Case to the manager
• Reference checks