About Envision:

Envision Energy is a world-leading green technology company that provides renewable energy solutions for global enterprises, governments, and institutions. Encompassing three major business sectors - Smart Wind Turbines, Energy Storage, and Green Hydrogen Solutions, Envision Energy collaboratively constructs comprehensive solutions for energy transformation.

Envision Energy has received several accolades for its sustainability performance, including the EcoVadis Gold Medal and the CDP “A-List”. It was also recognized in Fortune's “Change the World” list and ranked among the top 10 smartest companies by the MIT Technology Review.

Today, Envision Energy leverages its global network of R&D and engineering centers across China, the United States, UK, France, Germany, Denmark, etc. to continuously lead global green technology development. Envision Energy joined the Science Based Targets initiative (SBTi) and committed to achieving the "Business Ambition for 1.5°C" in 2021. It has achieved carbon neutrality across its global operations by 2022 and will achieve carbon neutrality throughout its value chain by 2028.

Key responsibilities:

1. Customer Service and Contract Execution:

• Establish and maintain service relationships with customers, ensuring clear communication and understanding of service contracts.
• Plan and execute O&M activities in accordance with contractual obligations and safety regulations.
• Develop and own the safety culture within Envision.

2. Maintenance and Issue Resolution:

• Identify and resolve issues affecting product performance, proactively developing plans for resolution and executing them to ensure the return to normal operation.
• Lead internal and external root cause analysis and management of change activities.
• Facilitate site support and coordinate with subcontractors and service vendors for maintenance activities.

3. Preventive and Predictive Maintenance:

• Schedule and execute preventive and predictive maintenance activities in collaboration with the region service team.
• Manage stock of spare parts and spare units on-site, ensuring timely replenishment.
• Monitor subcontractors' work results and ensure compliance with OEM requirements and warranties.

4. Reporting and Training:

• Record and report all faults, deficiencies, and unusual occurrences, as well as time and materials expended on work orders.
• Review reports from field operations, provide constructive feedback, and support training activities.
• Follow applicable local health and safety instructions and regulations and develop and manage local HSE regulations for site activities.

Qualification and expertise:

1. Bachelor's degree in electrical engineering or a related field.
2. Experience with BESS onsite, or at least renewables
3. Techno-Commercials of BESS Service and Maintenance
4. Knowledge of electrical equipment and systems, including AC/DC, low/medium voltage, PCS, and battery energy storage systems.
5. Proficiency in English (C1 level).
6. Experience in customer support and critical situation handling.
7. Willingness to travel as required.