The Senior Director, Business Operations will provide critical support to our leadership team and play a key role in driving organizational excellence, managing cross-functional initiatives, and ensuring effective communication across all levels of the organization. This role will work closely with the Technology Services leadership and other Work Dynamics Technology senior leaders to execute the company's strategic priorities and foster a high-performance culture. This is a unique opportunity for a dynamic individual to make a significant impact in a fast-paced and innovative environment.

Role Responsibilities

• Strategic Support:
• Collaborate with the leadership team to develop and execute the group’s strategic initiatives, business plans, and financial targets.
• Develop and maintain key performance indicators (KPIs) for monitoring business performance and providing regular updates to the leadership team.
• Cross-Functional Project Management:
• Lead and manage cross-functional projects, initiatives, and strategic partnerships.
• Coordinate with other leaders to ensure alignment and successful implementation of projects.
• Drive effective communication and collaboration between teams to deliver project milestones.
• Performance Monitoring and Reporting:
• Establish regular reporting mechanisms to monitor progress on key initiatives and performance against goals.
• Analyze and interpret data to identify areas for improvement and make recommendations to senior leadership.
• Communication and Stakeholder Management:
• Develop and execute internal and external communication strategies to ensure effective information flow and alignment across the organization.
  

Role Requirements

Ideal candidate should have demonstrated the following competencies:

• Strong analytical and critical-thinking skills with the ability to analyze complex problems and provide innovative solutions.
• Excellent communication and presentation skills, with the ability to influence and engage stakeholders at all levels.
• Exceptional project management and organizational skills, with the ability to prioritize and manage multiple initiatives concurrently.
• Ability to thrive in a fast-paced, dynamic, and ever-changing environment.
• Strong business acumen and understanding of technology industry trends.
• Demonstrated ability to build strong relationships and work collaboratively with cross-functional teams.