We're a premium Amazon agency looking for an experienced, highly independent

Operations Manager to take full ownership of account health across our client

portfolio. This is not a VA role. We need someone who has seen real Amazon

problems, knows how to solve them without hand-holding, and can manage a

daily execution rhythm across multiple accounts.

You will own:

Account Health and Monitoring

- Daily scan: suppressions, Buy Box ownership, listing badges, health metrics

- Monthly audit: hijacked content, unauthorized listing changes, suppressed ASINs

- Competitor copy monitoring and unauthorized change flagging

Seller Support and Case Management

- Listing issues, policy violations, appeals

- Performance Notification triage and responses

- A-to-Z claims and chargeback handling

Brand Defense

- Brand Registry enforcement

- Counterfeit and hijacker takedowns

Reimbursements and Fee Audits

- FBA lost and damaged inventory claims

- Fee overcharges and reconciliation

- Ongoing reimbursement tracking so nothing expires

We set the strategy. You execute it. No PPC, no client contact, no pricing

decisions. You work from SOPs and a weekly checklist, self-managed. You flag

what needs a decision; you handle what does not.

Tools: Amazon Seller Central, Sellerise, Kwickmetrics, Google Sheets/Drive.

Prior experience with any professional Amazon operations tool is sufficient.

We will onboard you on our stack.

You are a great fit if you:

- Have real hands-on experience managing Amazon Seller Central accounts at an

agency or for multiple brands

- Understand FBA operations, case management, and account health at a deep level

- Work independently, manage your own deadlines, and flag problems before they

escalate

- Communicate clearly in written English

Engagement: Ongoing, long-term. 20-30 hrs/week to start, scaling toward full-time.

To apply, tell us: (1) how many Amazon accounts you have managed and in what

capacity, (2) one specific account-health or reimbursement issue you caught and

resolved end to end, (3) how you currently manage your daily workflow across

multiple accounts. Start your application with the word RESTOCK.