Ofertas de empleo en Avantor

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada3 abr.

Teletrabajo . SaaS Office

Looking for your next career challenge? Or just poking around? 👀 Whether curiosity or ambition brought you here, Avantio could be exactly what you’re looking for!

Who are we?

We don’t want to bore you with another endless company biography. Here’s a quick snapshot of what we do! 🔎 We build cloud-based software to help vacation rental agencies manage and distribute their properties in our all-in-one tool 🌐. Moreover, we create custom websites for our clients.

👉 Want to know more? Here you can get to know us better https://www.youtube.com/watch?v=n4aeLa2MUnA

But technology and innovation are just a part of it. The real engine behind Avantio is our people 👥. We’re a Valencian Saas company with a global mindset and +200 professionals from +28 different nationalities 🌎. Our HQ is located in sunny Valencia 🍊, we recently opened an office in Mexico, and we have a sales team working remotely from Florida (USA) 🙌.

What brings us together? Our experience, professionalism, and passion for what we do.

Ready to join the team? 🚀

What You’ll Be Doing (and Who With)

• Respond to customer requests via email, chat and video call.
• Manage these requests and resolve them as soon as possible or pass the report on to the technical team for resolution.
• Follow up on incidents and ensure customer satisfaction.
• Once your knowledge of the product is more advanced: upgrade plans, post sales, module activation.
• Support the team in other markets as needed.
• Translation of online support for new launches (on demand).
• Support at customer events in the market.
• Support in market development and system adaptation.
  
  

What are we looking for?

• Native or bilingual in Spanish and Italian
• High level of English
• Experience working in B2B environment
• Proactive and positive attitude
• Service oriented
• You are a technology geek. If you know our products is a plus.
• You are passionate about customer care
  
  

Useful:

• Knowledge of other additional languages: Portuguese, German, French...
• A restless, creative person with the ability to generate ideas.
• You like to work in a team: if anything is characteristic of the Customer Experience team, it is how much they help each other.
• You are curious and eager to find out what the problem is and look for solutions.
• You are eager to train in a sector that is constantly growing.
  
  

What do we offer?

Yes, we have fresh fruit at the office 🍏, coffee, tea, and several types of milk. We also have a ping-pong table and fun Xmas dinners 🎄. But we know those aren’t what will make you join the team.

Let’s Go To What Really Matters…

📝 Stable full-time contract

💸 Salary: 20k + bonus.

☀️ Flexibility that fits your life: hybrid work (3 days at home, 2 at the office each week), flexible working hours, an afternoon off for children's birthdays, and support during their first days at school. We care about your life outside of work 🧡

🤓 Keep learning! Training on tools and skills relevant to your role and team.

🚗 Carsharing: the possibility of giving your colleagues a lift in your car (monthly extra from the company), or you can travel to work with colleagues for free.

🏖️ Days off: 22 days of PTO + 24th and 31st of December.

🚀 And much more! Reduced price in several services just for belonging to Avantio: health insurance, healthy meals at the office, MyRealFood App, gym, and outdoor sports.

Avantio is an equal opportunity employer 🧡. You are welcome for who you are, no matter where you come from, what you look like, or who you love. Your story, perspective, and individuality make us stronger and more innovative. Moreover, we provide the necessary tools and opportunities to grow professionally. You will be challenged to develop your professional career! 🚀

If you’ve made it this far… You might be very interested in joining our team! 🎉 There’s plenty more to experience that we can’t fully explain here. Join us and make an impact!

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada10 jul.

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The Opportunity

Únete a nuestro equipo como Técnico/a de laboratorio onsite para cubrir una baja por maternidad hasta septiembre. Esta es una oportunidad temporal basada en el centro de I+D+i de vanguardia de nuestro cliente en Toledo. Tu objetivo será satisfacer las necesidades de los usuarios del laboratorio dentro de los plazos establecidos.

Lo que estamos buscando

Buscamos una persona organizada y proactiva, capaz de gestionar pedidos de materiales, mantener el stock adecuado, y asegurar la satisfacción de los investigadores. Debes ser capaz de seguir normas y procedimientos internos, así como las pautas de seguridad y salud. Idealmente, estarás en posesión de un título Superior en Laboratorio Clínico y Biomédico o similar, y tendrás experiencia en un rol similar.

Cómo contribuirás y dejarás una huella

• Gestión de pedidos: Recibir, desembalar, etiquetar y almacenar los pedidos de materiales. Realizar propuestas de pedido y cursar los mismos tras la aprobación correspondiente.
• Control de stock: Verificar y reponer el nivel de stock en los almacenes interiores. Mantener al día la base de productos para síntesis.
• Sistema de información: Introducir datos y realizar altas y reconciliaciones de reactivos. Ingresar los productos recibidos en la base de productos para síntesis.
• Operaciones de laboratorio: Envío de muestras, trasvase y rellenado, y gestión de residuos. Elaboración diaria de disoluciones y control de su stock, arranque de equipos de LCMS y puesta de carruseles de muestras.
• Responsabilidades adicionales: Inspección y limpieza de los laboratorios, asegurando que se completen las tareas establecidas y que los laboratorios estén en buenas condiciones. Cumplir normas internas, usar EPIs, y seguir pautas de manipulación de productos. Garantizar la satisfacción de las necesidades de los investigadores dentro del tiempo requerido.
  
  

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Privacy Policy

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.