Ofertas de empleo de Gerente de Operaciones

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada20 dic.

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Responsibilities
About the Team
The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimise their operational efficiency.

We are looking for an experienced logistics operations manager to manage the overall carrier performance in France

- Overseeing the logistics operation in France, including (but not limited) to import clearance, courier delivery, warehouse fulfillment, reverse logistics, reverse warehouse; Responsible for end-to-end logistics performance from paid until delivered in different logistics modes;
- Building and managing key strategic relationships with Key Sellers, 3PLs, and Logistics Providers;
- As of the owner of SOP, responsible for operation performance indicator (KPI), deep the root cause of issue, feedback on the expected solution and business impact to solutions, providing short-term solution/support to the biz before long fixing is in place, driving the result until change deployment;
- Conduct market and industry research, develop operation plans to address issues and hedge risks caused by market or policy changes if needed;
- Manage day-to-day operations, track record of high performance and team improvement.

Qualifications
Minimum Qualifications
- Bachelor’s degree or higher, preferably with engineering, science, logistics transportation, or operations management background;
- Excellent understanding of any segment of logistics operation, including (but not limited to) data integration, first mile pickup, parcel sorting, linehaul, courier delivery, return process, and import clearance;
- Solid working experience and relationship in 3PL management, preferably with courier(s) in the FR market;
- Self-motivated and results-driven, analytical and data-driven;
- Fluent in English; Fluent communication in French is also required to better communicate with France merchants and vendors

Preferred Qualifications
- Solid working experience in platform logistics within Europe, with deep understanding and working relationships with major courier companies;
- Fair understanding of e-commerce marketplace operation and governance policy;
- Able to do short-term business travel within Europe and UK;

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada19 dic.

Teletrabajo . IoT

Desde Prosegur estamos buscando un Gerente de operaciones de servicio técnico que pueda asegurar que las operaciones se ejecuten de manera eficiente y efectiva, impactando directamente en la satisfacción del cliente y en el éxito de la organización.

¿Qué funciones vas a tener?

• Definición de Estrategias Operativas: Desarrollar e implementar estrategias que aseguren la eficiencia y calidad de los servicios técnicos, alineadas con los objetivos de la compañía.
• Gestión de Recursos y Logística: Asegurar que el equipo cuente con los recursos necesarios, tanto humanos como materiales, para cumplir con sus objetivos.
• Optimización de Procesos: Analizar y mejorar continuamente los procesos operativos para aumentar la eficiencia y reducir costes.
• Supervisión del Equipo: Dirigir y supervisar al personal de operaciones, liderando y movilizando a los mandos intermedios y equipos en la consecución de los objetivos .
• Monitoreo y Análisis de KPIs: Rastrear y analizar métricas clave para evaluar el rendimiento del equipo y detectar áreas de mejora.
• Gestión de Proyectos: Liderar proyectos de mejora continua, incluyendo la implementación de nuevas tecnologías y la reestructuración de procesos.
• Aseguramiento de la Calidad: Garantizar que los servicios técnicos cumplan con los estándares de calidad establecidos por la empresa.

¿Qué necesitamos?

• Perfil senior con experiencia de al menos de 5 años realizando funciones de Gestión de operaciones de servicio técnico.
• Experiencia en la gestión de equipos descentralizado y amplios.
• Valorable al menos 5 años de experiencia en sectores vinculados a la gestión del efectivo, TPV, cajeros automáticos..
• Experiencia previa en herramientas analíticas para el seguimiento y la mejorar la operativa.
• Experiencia en la gestión y comunicación de clientes, proveedores y departamentos internos.
• Formación técnica: Ingenierías, telecomunicaciones o similar.

¿Qué te ofrecemos?

• Formarás parte de un equipo internacional.
• Trabajar en un entorno dinámico..
• Participaras en proyectos estratégicos y disruptivos.
• Plan carrera personalizado.
• Contratación indefinida.
• Plan formativo de primer nivel.
• Disponer de flexibilidad horaria, teletrabajo (hibrido) y jornada intensiva
• interesantes beneficios sociales dentro de nuestro programa reflex.
• Vehículo de función y parking.
• Programa Global de Bienestar.
• Programa Global de Innovación e Intraemprendimiento.

Nuestro Propósito y nuestros Valores

“Cuidar de las personas y empresas para hacer del mundo un lugar más seguro, manteniéndonos a la vanguardia de la innovación” es lo que nos motiva desde hace más de 40 años.

Y lo hacemos utilizando las tecnologías más punteras (IA, IoT, Data Science, Blockchain, etc.) para ofrecer soluciones disruptivas a través de nuestras cinco líneas de negocio: Security, Cash, Alarms, Cipher y AVOS.

Nuestros más de 175.000 profesionales presentes en 34 países nos han convertido en un referente en el sector de la seguridad y nos ayudan cada día a mantener y compartir nuestros valores: Nos importan las personas, pensamos en positivo y somos imparables.

¿Y tú? ¿Te sientes identificad@ con nuestro propósito? Súmate a nuestro Team of Teams aplicando a esta oferta y comienza tu aventura con nosotros.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada17 dic.

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Importante compañía líder en el sector de la restauración organizada busca un/a Gerente de Operaciones de Zona para coordinar, desarrollar y optimizar la gestión de los establecimientos asignados. La persona seleccionada será clave en la ejecución de la estrategia operativa y comercial, asegurando que cada tienda ofrezca una experiencia excelente al cliente y cumpla los objetivos de negocio establecidos.

Principales responsabilidades

• Supervisar la actividad operativa de los puntos de venta de su zona, garantizando el cumplimiento de los estándares de calidad, servicio, imagen y seguridad alimentaria.
• Acompañar, formar y motivar a los equipos de gerencia y empleados, fomentando una cultura de alto rendimiento y desarrollo profesional.
• Analizar los principales indicadores de negocio (ventas, productividad, rentabilidad, satisfacción del cliente) y establecer planes de mejora continua.
• Asegurar la correcta implementación de promociones, campañas comerciales y políticas internas definidas por la central.
• Mantener una comunicación fluida y constante entre las tiendas y los departamentos corporativos.
• Controlar la gestión de stock, costes operativos y cumplimiento de los procesos estandarizados.
• Garantizar la excelencia en la atención al cliente, asegurando una experiencia coherente con los valores y la cultura de la compañía.

Requisitos

• Experiencia en puestos similares dentro del sector de restauración organizada, retail alimentario.
• Capacidad para liderar y desarrollar equipos, promoviendo la motivación y el compromiso.
• Habilidades analíticas, visión estratégica y fuerte orientación a resultados.
• Disponibilidad para viajar frecuentemente dentro de la zona asignada.

Se ofrece

• Vehículo de empresa y herramientas de trabajo adaptadas a la función.
• Retribución competitiva compuesta por salario fijo + variable según resultados.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada17 dic.

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For an international manufacturing company, we're searching for a HR Operations Manager who will be in charge of the following responsibilities:

• HR Operations: Support day-to-day HR activities including recruitment, onboarding, training coordination, and career development initiatives.

• Personnel Administration: Assist with employee records, employment contracts, absence and leave tracking, ensuring data accuracy and compliance.

• Payroll Support: Contribute to payroll processes, collaborate with external providers or internal payroll specialists, and help ensure employees’ questions are addressed.

• Employee Relations: Assist in maintaining constructive relationships with employee representatives and works councils, and contribute to ensuring compliance with Spanish labor law.

• Compliance & Workplace Safety: Help monitor compliance with labor regulations and workplace health & safety requirements in Spain.

• Corporate Projects: Participate in the implementation of standardized HR processes within the Spanish subsidiary and support HR transformation initiatives led by Corporate HR.

• Internal Communication: Facilitate clear communication between departments in Spain and with the Corporate headquarters on HR-related activities.

• Business Development Support: Provide operational assistance for growth initiatives, such as the integration of new subsidiaries.

Work location: Madrid

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada17 dic.

Teletrabajo . Office

About

Joko helps consumers shop smarter. Their ambition is to revolutionize how people shop, empowering them to find what they need, make informed decisions, and save money.

Joko is a tech company founded in Paris. Their team of 80+ talents is international and spread across Paris, Barcelona, and New York, with some working remotely.

As a certified B Corporation, they are committed to making a difference for the communities they serve, including the 5 million consumers already using Joko to save money every day at over 10,000 merchants.

Over the years, they have expanded their value proposition to help consumers make smarter shopping decisions with features such as cash back, buy now pay later, automatic coupons, price drop alerts, carbon footprint tracking, and more. Today, they are dedicating significant resources to an AI-powered assistant that helps users find the right product based on criteria like price, quality, or environmental impact across the global e-commerce catalog.

After reaching profitability in their core market, they are expanding internationally with a primary focus on the US.

It’s still day 1 at Joko; come build the future of shopping with Joko.

Job Description

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money.

Founded in Paris, Joko is a tech company and certified B Corp with over 80 talents across Paris, Barcelona, and New York (and beyond). More than 5 million users already save money every day at 10,000+ merchants with Joko.

From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and impact.

Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US.

It’s still day 1, come build the future of shopping with us!

This position is remote-friendly.

🔥 Our Business Operations team

At Joko, the Business Operations team is the powerhouse behind internal innovation. We tackle the company’s most strategic and complex challenges and we don’t just solve them, we turn them into long-term, scalable growth engines. Whether it's launching entirely new business lines, rethinking revenue infrastructure, or embedding AI into our operations, we lead high-impact initiatives that push Joko forward faster, smarter, and stronger.

Our mission: Help Joko operate at its absolute best, every single day.

🎯 What you will do

We’re looking for a highly analytical, resourceful, and impact-obsessed Operations Manager to join our Business Operations team and own one of our key operational scopes: Content, Product, Revenue, Finance, Marketing, or People.

You’ll take full ownership of your vertical, dive deep into its toughest challenges, and lead bold initiatives that unlock new levels of performance. You’ll design tech-enabled, scalable solutions that power Joko’s next stage of growth and efficiency.

From rethinking revenue funnels to automating internal tooling or reshaping cross-functional workflows, you’ll be a key driver of transformation across the company.

Your exact scope will depend on your background and company priorities. Example missions include:

Revenue Operations

• Redesign our sales and account management processes to drive conversion and retention
• Rebuild and optimize our CRM (Hubspot) to empower data-driven decisions
• Lead high-impact projects that directly influence top-line growth
  
  

• Automate cash collection, invoicing, and reporting flows end to end
• Build internal tools that give real-time visibility into financial performance
• Reimagine how money moves through the business and fix what’s broken
  
  

• Optimize key product metrics like catch rate, coupon success, or banking connection
• Build tools that help Product teams move 10x faster
• Own key product integrations, acting as strategic POC with external partners
  
  

• Structure and scale how we track, measure, and optimize marketing performance
• Automate workflows for growth and CRM teams to boost campaign velocity
• Build robust internal systems to improve ROI visibility and strategic decision-making
  
  

• Flexible remote (for specific fully-remote positions): If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we provide access to a coworking space and a coworking budget.
• Work from anywhere (full-time only): Want to spend a month working from Italy? Full-time employees can work from most countries in the world for up to 3 months per year.
  
  

• 🇺🇸 After 4 years, spend one month in our New York office
• 🌴 Yearly offsite in amazing locations, plus a team-building budget and quarterly in-person gatherings
• 💪 Contribution to your ClassPass subscription
• 🍼 8-week paid parental leave
  
  

• Education: You graduated from a top-tier engineering, business, or applied science program
• Problem solver: You love tackling complex, ambiguous problems with structured thinking, creativity, and a bias for action.
• Operational mindset: You’re relentlessly curious, detail-obsessed, and driven to optimize processes. You enjoy getting your hands dirty and making things work better, faster, smarter.
• Tech-first thinker: You look for scalable, tech-enabled solutions before reaching for manual fixes. You're excited by automation, tooling, and data flows.
• Efficiency-driven: You thrive in multi-stakeholder environments, constantly seek productivity gains, and are always thinking three steps ahead.
• Autonomous: You can own and drive complex cross-functional projects from A to Z with minimal guidance.
• Strong communicator: You explain complex ideas clearly and concisely, in both written and verbal formats.
• Entrepreneurial spirit: You’re proactive, hands-on, and thrive in fast-paced, ever-evolving environments.
• Languages: Fluent in English (spoken and written). French is a plus, but not required.
  
  

• Intro call: Quick screening with the Hiring Manager or a recruiter.
• Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams).
• Step 2 – Role-specific assessments
• For non-tech roles: Take-home case study followed by a 45 min debrief. We assess both your output and how you think in real time. The exercise will be relevant to the role (e.g. analysis, strategy, or process design).
• For tech roles: Live technical interviews:
• Coding interview + System design interview
• For research internships, an additional round may involve analyzing and presenting a research paper
• Step 3 – Founders interview (45 min): Conversation with two of our founders.
• References: Up to five calls with former colleagues or managers.
  
  

• Contract Type: Full-Time
• Location: Paris, Barcelona
• Possible partial remote

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada9 dic.

. Excel PowerPoint

Operations Manager – GXO Logistics

¿Te apasiona la gestión de operaciones y la mejora continua? En GXO Logistics, una de las organizaciones de cadena de suministro más grandes del mundo, buscamos Operations Managers para liderar la operación diaria y colaborar estrechamente con el Site Manager en la definición de requisitos, implementación de estrategias y nuevas iniciativas.

Tu misión:

• Garantizar los niveles de servicio acordados con el cliente, asegurando un procedimientos operativos óptimos y realizando el seguimiento de los indicadores clave de gestión en todo momento.
• Gestionar el presupuesto de su área: analizar tendencias, realizar informes, planificación y auditorías.
• Impulsar y supervisar el rendimiento del centro, desafiando el status quo y mejorando la productividad.
• Identificar oportunidades de mejora e implementar los planes de acción definidos en cada caso.
• Asegurar una dotación de personal adecuada en cantidad y calidad.
• Mantener un entorno seguro y fomentar una dinámica de equipo positiva.
• Liderar, evaluar y desarrollar al equipo a su cargo.

Lo que buscamos en ti:

• Grado universitario (preferiblemente en Ingeniería o Administración de Empresas).
• Más de 5 años de experiencia en un puesto similar.
• Inglés fluido.
• Dominio avanzado de PowerPoint y Excel.
• Conocimiento de funcionalidades WMS y procesos logísticos.
• Excelentes habilidades de comunicación, resolución de problemas y toma de decisiones.
• Capacidad para gestionar la relación con diferentes interlocutores, tanto internos como externos.
• Orientación al cliente y capacidad para adaptarse a entornos cambiantes.
• Valorable experiencia en técnicas de mejora de procesos (LEAN).

¿Por qué GXO? Te ofrecemos la oportunidad de formar parte de una compañía global en crecimiento, donde podrás impulsar la eficiencia, la innovación y el desarrollo de equipos en un entorno dinámico.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada26 nov.

. Office

We are looking for an Operations Manager for our fashion boutique in Marbella.

At the heart of CHANEL’s superior client journey, the Boutique Operations Manager Ensures that the boutique team is equipped with the data, product and tools to constantly delight clients.

Responsible for ensuring the boutique environment, product availability, personnel and processes uphold CHANEL’s leading luxury stance, the OP Manager drives the efficiency of the boutique.

Overseeing the back-office teams, the OP Manager ensures the day-to day function of the boutique, while constantly anticipating business evolution.

KEY PARTNERS:

Internally: Boutique Teams, Local Fashion Retail Teams, Europe Fashion Retail Teams

IN THIS METIER, WE ARE ENERGISED BY:

Motivating the back-office teams to create the conditions that promote an expectation-exceeding client journey.

• Conveying the House Strategy to the relevant teams (Stock, Cash, Care & Repair), ensuring objectives are understood and executed effectively
• Managing the back-office team in terms of recruitment, leadership, and setting and monitoring individual goals of team members, performing PMP (retail title for Year End Retrospective) and providing regular follow-up through one-to-one conversations
• Identifying development areas of team members and formulating action plans, including training programs, to enhance skills and performance
• Enthusing the team with positive leadership and encouraging collaboration and knowledge sharing with complementary functions in the boutique
• Supporting and encouraging Chanel Vital Behaviors across the team
  
  
  

• Monitoring retail indicators such as turnover, sell-through, boutique traffic and proposing corrective actions where required
• Contributing to the setting and piloting of sales targets for the boutique and the Fashion advisors
• Reporting on stock and collection performances to optimize buying decisions and sales performance with a specific focus on ensuring product availability, out-of-stock or over-stock situations and proposing corrective actions
• Anticipating business evolutions and supporting boutique management in building strategic action plans to address them
  
  
  

• Supervising the organization and optimization of inventory to ensure product availability
• Overseeing the organization of stock-taking
• Supervising cash management within the boutique
• Building the working schedule in collaboration with the management team for optimal floor coverage and sales support
• Overseeing all maintenance, IT, security, catering and administrative functions for the boutique, both internally and externally
• Ensuring the boutique reflects CHANEL’s standards of luxury to support the client experience on the floor, and that the back-office offers an efficient and nurturing environment for staff
• Provisioning the boutique with required supplies
• Implementing the Boutique Charter in the back-office and ensuring all cash, inventory and security procedures comply with regulations
• Taking a leadership role of expertise over all processes and procedures and supporting the team in the adoption of new procedures
  
  
  

• Contributing to projects to implement new tools & services in the Boutique in order to continuously improve the client experience and operational efficiency