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0IT PROJECT MANAGER
NuevaSIRT
IT PROJECT MANAGER
SIRT · Madrid, ES
Teletrabajo . Office ITIL
🚀 ¿Te apasiona liderar proyectos tecnológicos y garantizar servicios de alto impacto? ¡En SIRT queremos conocerte!
SIRT, una compañía con más de 26 años de experiencia en el sector de las telecomunicaciones y presencia en clientes a nivel nacional e internacional, incorporamos un Project Manager / Service Manager para nuestro Departamento de Proyectos del Área de Redes y Seguridad.
🎯 Rol
Gestión integral de servicios y proyectos, garantizando la entrega dentro de los plazos y presupuestos definidos, asegurando la satisfacción del cliente y la calidad del servicio.
🛠️ Funciones principales
- Organización y gestión simultánea de múltiples tareas y proyectos.
- Liderar y coordinar los servicios, generando valor al cliente y promoviendo sinergias internas en SIRT.
- Conocer en detalle a los clientes: organización, servicios, interlocutores y necesidades.
- Colaborar con el equipo comercial en la detección de nuevas oportunidades.
- Transmitir internamente las necesidades del cliente a Comercial, SSGG, Proyectos, BDM, Consultoría y Dirección.
- Verificar que la documentación de cliente esté siempre actualizada.
- Informar al cliente sobre los mecanismos de escalado disponibles.
- Conocer en profundidad los contratos y el estado real de los servicios gestionados.
- Gestión de crisis y reclamaciones.
- Asegurar la satisfacción del cliente y velar por la rentabilidad del servicio.
- Identificación y gestión de riesgos, comunicando su impacto a cliente y responsables internos.
- Garantizar la prestación del servicio según los SLAs acordados.
- Seguimiento y control del servicio: reuniones, informes y documentación para comités.
🎓 Requisitos académicos
- Licenciatura/Diplomatura en Ingeniería (Informática, Telecomunicaciones, Industrial, etc.)
- o experiencia sólida en gestión de proyectos y servicios.
📌 Experiencia requerida
- Entre 3 y 4 años como Service Manager o gestionando servicios en el sector TI.
💡 Conocimientos y habilidades necesarios
- Experiencia técnica en Tecnologías de la Información.
- Experiencia demostrable como Project Manager o Service Manager en TI.
- Formación en metodologías ITIL, PMP.
- Inglés hablado y escrito nivel medio/alto.
- Proactividad, iniciativa y excelentes habilidades de comunicación.
- Sólida capacidad de planificación y gestión de proyectos.
- Competencia con Microsoft Office o herramientas similares.
- Habilidad para liderar y motivar equipos.
🧩 Competencias clave
Personales
- Capacidad analítica
- Creatividad e innovación
- Ética y responsabilidad
- Iniciativa
- Orientación al logro
- Organización
- Toma de decisiones
Interpersonales
- Comunicación empática
- Habilidades sociales
- Negociación
- Trabajo en equipo
🔎 Valorable
- Experiencia previa con metodologías ITIL.
- Certificaciones CCNA / CCNP.
- Certificación PMP.
📄 Condiciones laborales
- Horario: L–J 9:00–18:30 · V 9:00–15:00
- Modalidad: Híbrido (2 días presencial en oficina Madrid + teletrabajo)
- Dedicación: Multicliente
- Salario: según perfil
- Incorporación: Inmediata
Si buscas un entorno estable, tecnológico y con proyectos de alto valor, SIRT puede ser tu próximo gran paso profesional. ¡Te estamos esperando!
Naboo
Barcelona, ES
Office Manager Internship - Barcelona
Naboo · Barcelona, ES
. Agile Office
NB : This position is based in Barcelona 🇪🇸
In a context of hyper-growth, we are looking to strengthen our Admin team! 💪🏻
To achieve this, we are searching for our future Office Manager for our office in Barcelona 🇪🇸
You will play a key role 🔑 in coordinating office activities, ensuring all operations run smoothly and efficiently, while helping to create a positive and collaborative work atmosphere for all teams 🚀.
Your Missions
In this exciting role, you will be entrusted with the following responsibilities:
HR Support
- Employee Support: Proactively identify and respond to the daily needs of the teams.
- Recruitment Assistance: Perform initial candidate screening in collaboration with hiring managers.
- Administrative Support: Assist the HR team with documentation and paperwork preparation.
- Facilities Management: Ensure the office remains organized, functional, and aesthetic, anticipate daily needs, manage office supply procurement within the allocated budget, welcome visitors, and handle daily mail.
- Vendor Relations: Maintain relationships with service providers (cleaning, security, maintenance, etc.).
- IT Fleet Management: Prepare and coordinate equipment for new hires and monitor inventory levels.
- Event Planning: Organize internal events, including "Naboom" sessions, annual seminars, and team-building activities.
- Travel Coordination: Support teams with their business travel requirements.
You Are The Ideal Candidate If
- Organizational Pro: You have excellent organizational and time-management skills.
- Strong Communicator: You possess strong written and verbal communication skills.
- Team Player: You are rigorous, detail-oriented, and have a true team spirit.
- Impact-Driven: You enjoy hands-on work and are eager to commit to an ambitious project.
- Agile & Adaptable: You are capable of pivoting and changing your workflow overnight if necessary.
- "Roll up your sleeves" Attitude: You aren’t afraid to get stuck in and help out wherever needed.
- You speak English fluently and French is a plus
- Contract Details: 5 to 6-month internship.
- You thrive on results: You enjoy hands-on work and want to commit to an ambitious project.
- You seek growth: You are looking for a challenge, real responsibilities, and a wide variety of missions.
- You want to scale with us: You want to thrive in a high-growth startup where you can fully invest yourself and make a visible impact.
- You value culture: You are looking for a supportive environment that listens to everyone’s needs and professional ambitions.
Compensation & Benefits
- Compensation: €700 to €1.000/month (depending on educational background and duration).
- Prime Location: Stunning offices in the heart of Barcelona 🇪🇸
- A Human Adventure: Join a one-of-a-kind team that makes Naboo shine every day—even on rainy days! 🌞
- Top-tier Equipment: A MacBook to ensure you have the best tools for the job.
- Team Spirit: Regular seminars, team-building activities, and our famous "Naboom" events, because we firmly believe in moments that bring the team together 🎉.
- Step 1 : Video call with Juliette, Office Manager in Paris
- Step 2 : Video call with Elisa, HRBP
- Step 3 : Speed dating, quick meetings with 4 or 5 members of Naboo
Agente de recepción
NuevaSeproSer Facility Services
Madrid, ES
Agente de recepción
SeproSer Facility Services · Madrid, ES
. Office SharePoint
Sobre la Empresa
Con más de 35 años de experiencia, Seproser es una empresa de Facility Management and Services, comprometida con la excelencia en la gestión de servicios y soluciones integrales para clientes.
Sobre el Rol
Buscamos un/a Agente de Recepción para unirse a un equipo de recepción de un establecimiento hotelero en Madrid y contribuir a garantizar una experiencia excepcional para los huéspedes.
Responsabilidades
- Gestión de check-in, check-out y atención personalizada al huésped.
- Resolución de reclamaciones y soporte en incidencias complejas.
- Control de ocupación, asignación de habitaciones y gestión de reservas.
- Coordinación con housekeeping, mantenimiento y otros departamentos.
- Procesos de facturación, cobros y cierres de caja. Auditoría básica y tareas administrativas
- Cumplimiento de los procedimientos y estándares de calidad del hotel
Funciones
- Satisfacción de los huéspedes tanto en el área de ventas extras como en el área de satisfacción al huésped que se reflejará en el incremento de comentarios positivos en redes sociales.
- Cumplimiento de sus funciones, así como su presentación personal.
- Apoyar al director/a del establecimiento en la preparación de turnos del departamento.
- Dar seguimiento y elaboración de bitácoras en entregas de turno.
Conocer las tarifas rack vigentes y tenerlas siempre disponibles.
Cotejar y preparar las tarjetas de registro antes de la llegada del huésped.
- Realizar check-in, check-out y cambios de apartamento de los huéspedes de acuerdo a los estándares del establecimiento.
- Informar al departamento de Limpieza de los cambios de apartamento para su limpieza.
- Imprimir las tarjetas de registro y key holder de las llegadas del día siguiente.
Habilidades Requeridas
Estudios mínimos
Grado en Turismo o en su defecto FP en Alojamientos.
Se valorará formación complementaria en atención al cliente o gestión hotelera.
Experiencia mínima
Entre 3 y 5 años
Idiomas requeridos
Inglés – C1
Conocimientos necesarios
Competencias técnicas
- Conocimiento y experiencia en software de gestión hotelera: Octopus, Cloudbeds, etc.
- Manejo de Office 365 y Sharepoint
- Conocimientos de reservas, facturación y cierres de día.
- Nivel alto de inglés. Se valorará el conocimiento de otros idiomas
Habilidades Preferidas
- Actitud: Persona responsable y organizada, resolutiva, con orientación al cliente, excelente trato personal, multitarea y capacidad de trabajo en equipo.
- Liderazgo y orientación al equipo.
- Excelentes habilidades comunicativas.
- Capacidad para resolver problemas de manera rápida y eficaz.
- Actitud proactiva, vocación de servicio y enfoque a la satisfacción del huésped.
- Capacidad para trabajar en entornos dinámicos.
Retribución y Paquete de Compensación
Contrato estable según Convenio de Hospedaje de la Comunidad de Madrid.
Salario acorde a la categoría y experiencia
Oportunidades de desarrollo y formación interna.
Ambiente de trabajo profesional, dinámico y colaborativo.
Declaración de Igualdad de Oportunidades
Seproser está comprometida con la diversidad y la inclusión en el lugar de trabajo.
IP Documentation Intern
NuevaRed Points
Barcelona, ES
IP Documentation Intern
Red Points · Barcelona, ES
. Jira SaaS Office
What's Red Points all about?
Red Points is the most widely used solution to recover digital revenue. Over 1.000 companies rely on our platform to fight counterfeits, piracy, impersonation, and distribution abuse. They leverage Red Points to take back the revenue that’s rightfully theirs. With 270+ professionals and offices in New York, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service providers with a scalable, cost-effective solution.
Be part of the change: join us on our mission to make the Internet a safer place!
Job Description
We are currently looking for interns to be part of our Internship program in the IP Documentation team. This is an opportunity to join our team and learn about Brand Protection and how to prevent online fraud.
We are ideally looking for recent graduates who are passionate about Technological Operations, and SaaS. Our interns collaborate with the Customer Experience team to make sure all data in our platform is correct and documentation up to date.
THE ROLE:
Provide support to the team in:
- IP Rights & Platform Management: You will assist in reviewing Intellectual Property Rights (IPR) documentation and collaborate with the team to accurately upload and manage these documents within our platform to ensure seamless protection for our clients.
- Documentation Issues Analysis: You will investigate cases where enforcement actions were unsuccessful to identify potential issues, whether they originate from the documentation itself or specific requirements of the marketplaces where we operate.
- Documentation Optimization: You will help to proactively fix and refine documentation processes to overcome technical hurdles in different online marketplaces.
- Manage and resolve JIRA tickets: You will be assisting in handling daily documentation matters and technical documentation doubts through JIRA, ensuring all tasks are addressed efficiently within our established timeframes.
Qualifications
- Currently pursuing or recently finished studies in Criminology, Business Administration or similar (not necessarily university studies)
- English and Spanish fluency is a must.
- Attention to detail and ability to multitask in a fast-paced environment
- Tech-savvy: you easily learn how to work with new tools
- Ability to work independently as well as in a team-oriented, collaborative environment
- Any previous experience in online research is highly valued.
What we offer
- A friendly, diverse, and international team
- 6 months Full time internship.
- Paid internship, on-site.
- At the office, we offer fresh fruit, and a huge variety of different kinds of milk, coffee, thé, and cereals.
- We also host monthly after works and internal events with guest speakers that allow us to share good times together and learn something new!
If you think this is the right move for you and you match the description, just apply! We'll get in touch with you!
INGENIEROJOB
Torrejón de Ardoz, ES
Responsable Técnico / Facility Manager
INGENIEROJOB · Torrejón de Ardoz, ES
. Office
Descripción de la oferta
Responsable Técnico / Facility Manager
Descripción
Empresa
En Grupo Anade Obras y Proyectos buscamos incorporar un/a Responsable Técnico / Facility Manager para la gestión técnica y operativa de activos comerciales en Madrid. El puesto es presencial, con base en Torrejón de Ardoz, y orientado a la coordinación del mantenimiento y los servicios asociados al edificio.
Funciones
- Gestión del mantenimiento preventivo, correctivo y conductivo de las instalaciones.
- Supervisión y seguimiento de los servicios contratados (mantenimiento, limpieza, seguridad, jardinería, etc.).
- Control del cumplimiento técnico-legal y normativo del activo.
- Planificación y coordinación de trabajos, incidencias y mejoras.
- Gestión y actualización del GMAO.
- Apoyo en compras, licitaciones y control de proveedores según procedimientos internos.
- Optimización de consumos y propuestas de mejora operativa.
- Colaboración en presupuestos CAPEX/OPEX.
- Relación directa con inquilinos, propietarios y cliente.
- Apoyo a Gerencia en acciones relacionadas con el activo.
- Formación técnica: Ingeniería, Arquitectura Técnica, FP Superior técnica o similar.
- Experiencia mínima de 3 años en mantenimiento y gestión de instalaciones.
- Conocimientos en instalaciones, normativa y mantenimiento de edificios.
- Conocimiento y aplicación de planes de emergencia y evacuación.
- Manejo de Office, AutoCAD y herramientas GMAO.
- Inglés nivel medio/alto (reporting al cliente).
- Perfil organizado, resolutivo y autónomo.
- Carnet de conducir y vehículo propio.
Guardias de sábado: Rotativas: 1 de cada 6 (en periodo vacacional, aprox. 1 de cada 4). Jornada de 6 horas, con horario flexible. Viernes siguiente libre como compensación.
Regístrate para ver la oferta completa
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Tecnicas Reunidas
Planning Engineer. EPC Projects. Madrid
Tecnicas Reunidas · Madrid, ES
Teletrabajo . Office
Técnicas Reunidas group (TR) is a leading Oil & Gas International Engineering and Construction Company specialized in the design, construction and management of execution of Industrial plants worldwide. We participate in projects related to hydrogen, biomass, biofuels, decarbonisation, artificial intelligence, digitization.
The sustainable growth, decarbonisation and energy transition are the concepts that represent our culture.
Our high level of professionalism and commitment drive us to a permanent research to improve efficiency and sustainability and always in compliance with the law and aligned with the highest ethical standards.
At Tecnicas Reunidas, we have a strong commitment to equal opportunities between men and women, as well as diversity. To achieve this, we carry out rigorous selection processes that ensure it.
We are looking for a Planning & Scheduler Engineer:
The Planning Engineer is responsible for developing project schedules during the proposal phase. This includes analyzing the client’s tender documents, identifying project control requirements and potential schedule risks, and creating mitigation plans to ensure alignment with client milestones. The position requires availability to travel around the world in all different Projects in the company and flexibility to develop innovative proposals with different clients.
Responsibilities
- Analyze the client’s invitation to bid requirements and identify potential schedule risks, developing mitigation plans to ensure timely completion.
- Coordination with the Project Directors in our several Projects in the company.
- Prepare project schedules at all levels during the proposal phase using Primavera P6.
- Define key project milestones based on client requirements and ensure activities align with these milestones.
- Review and evaluate activity durations across all disciplines for inclusion in the schedule ensuring consistency with project milestones.
- Prepare planned progress curves based on the project schedule.
- Generate manpower histograms for all phases: Home Office Manpower Histogram, Construction Direct Manhours Histogram, and Construction Supervision Histogram.
- Prepare a schedule narrative outlining the basis of the schedule and key dates for client submission.
- Track and respond to client clarifications and amendments related to the offer.
- Prepare presentations and coordinate meetings with partners and clients.
Skills and Experience
- Relevant technical degree (e.g. Civil/Mechanical Engineering)
- Extensive experience in EPC Projects.
- Proficiency in Primavera P6 and Microsoft Office.
- Strong interpersonal/communicative skills
- Excellent communication and interpersonal skills. This includes the ability to clearly convey information to team members, stakeholders, and management.
- Ability to manage multiple proposals in a fast-paced environment.
- Strong organizational skills and the ability to multitask.
- Effective problem-solving, identifying potential issues, developing solutions, and implementing plans to address them.
We offer:
- Salary depending on experience.
- Flexible timetable and 2-day remote work.
- Multicultural, international, and dynamic environment.
- Intensive workday during summer months.
- Place of work: Madrid
GENERAL AVIATION SERVICE SL FBO
Barcelona, ES
Agente de Rampa turno Noche
GENERAL AVIATION SERVICE SL FBO · Barcelona, ES
Aptitudes para la supervisión Marketing Cargas Comunicación Conocimientos informáticos Aviación Aerolíneas Medios de comunicación social Transporte Equipos de apoyo en tierra Office
Send CV to: [email protected]
Reports to: Station Manager
Location : Barcelona airport
Type of contract: Long Term contract
Schedule: Friday, Saturday and Sunday from 22:00 to 07:00, and public holidays
Salary: 17.000K - 18.000K
Main Responsibilities:
Operational Functions:
- Communicate operationally with AENA (airport authorities).
- Manage slots and airport permits.
- Handle invoicing for services provided.
- Coordinate external services such as refueling, cleaning, latrine services, water, and toilet service arrangements, and pushback services.
- Apply Operational Safety processes on the ramp.
Office Duties:
- Communicate with various stakeholders (airlines, agencies, brokers, crews, passengers).
- Process catering and laundry requests.
- Manage and book hotel/accommodation and VIP transportation services.
Loading and Unloading:
- Manage loading and unloading of baggage.
- Custody and transportation of luggage during boarding and disembarkation.
VIP Support:
- Conduct Passengers Meet & Greet.
- Provide assistance in VIP lounges for passengers and CREW.
- Handle passenger and crew accommodation.
Qualifications and Experience:
- Fluent in English (written and spoken); other languages (French, German) are a plus.
- Possess a driving license.
- Proven experience in the airport environment is a plus.
- Customer-oriented approach.
- Self-motivated, disciplined, with a flexible attitude to working hours.
- Proactive and analytical approach.
- Experience in a multi-faceted, international organization.
- Excellent communication, interpersonal, and organizational skills.
- Ability to balance priorities and meet targets within a demanding workload.
- Hands-on mentality.
Asistente de dirección
NuevaGeseco Residuos
Burgos, ES
Asistente de dirección
Geseco Residuos · Burgos, ES
Inglés Office Marketing Español Resolución de problemas Elaboración de presupuestos Finanzas Recursos humanos (RR. HH.) Comercio minorista Medios de comunicación social
Descripción de la empresa Empresa de Gestión de residuos
Descripción del puesto Como Asistente de Dirección en Geseco Residuos, te encargarás de brindar apoyo directo a la dirección de la empresa en la gestión diaria de tareas administrativas y operaciones estratégicas. Tus responsabilidades incluirán la organización de reuniones, la gestión de agendas, la coordinación de contactos internos y externos, y la preparación de informes y documentos relevantes. Este es un puesto de tiempo completo que requiere tu presencia en la zona metropolitana de Burgos.
Requisitos
- Aptitudes interpersonales como empatía, capacidad para trabajar en equipo y adaptabilidad.
- Habilidades en análisis y resolución de problemas para ofrecer soluciones efectivas.
- Excelentes habilidades de comunicación, tanto oral como escrita, para interactuar con diferentes niveles y públicos.
- Experiencia en servicio al cliente y gestión de relaciones con terceros.
- Conocimientos básicos en finanzas y gestión administrativa.
- Conocimiento en el uso de herramientas ofimáticas (Microsoft Office, Gmail, etc.) y plataformas de gestión de agendas.
Welcome Office Manager
NuevaMarriott International
Santa Eulària des Riu, ES
Welcome Office Manager
Marriott International · Santa Eulària des Riu, ES
. Office
Additional Information
Job Number 26013302
Job Category Rooms & Guest Services Operations
Location W Ibiza, Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio, Baleares, Spain, 7840VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Management
About The Property
W Ibiza luxury beach hotel strikes a pose on the palm-fringed, sand-drenched beachfront of Santa Eulalia. Located on the east coast, only a 20 minutes' drive to Ibiza Town, it's Ibiza’s third largest town offering a unique blend of relaxed island living and cosmopolitan energy. As one of the most luxurious hotels in Ibiza, this is an exclusive boho-chic hotel by the sea with a distinctive design inspired by the essence and hippy heritage of the island. Crafted to channel energy toward the horizon, the Mediterranean spirit is infused into each of the 154 rooms and suites.
Culinary excellence takes center stage with Yellow Fish Restaurant showcasing the finest local flavors and STEPS serving award-winning gourmet pizza. Signature dining venues, including W Lounge and Wet Deck, further elevate the gastronomic experience with a selection of international cuisine.
Two spacious and light-filled meeting rooms are available, in addition to wellness facilities such as Away® Spa, the FIT® fitness center, and GLOW, an exclusive adults-only pool with 360º rooftop views. Enhancing the guest experience, Whatever/Whenever® service ensures that every request is met with seamless efficiency.
About The Brand
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Summary
Reporting to the Director of Rooms, the Welcome Office Manager at W Ibiza has overall responsibility for all Welcome Office operations, including reception, guest services and bellteam. We are looking for someone who is polished, professional and dedicated to providing luxury service.
Administers front desk functions and supervises staff on a daily basis. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
Deliver all guest interactions and services in full compliance with Luxury Quality Assurance (LQA) standards, ensuring a consistent, refined, and personalized luxury experience at all times.
Demonstrate and actively apply comprehensive knowledge of the hotel, Marriott Bonvoy program, on-property services, outlets, and current events to accurately inform, anticipate, and enhance the guest experience.
Conduct and Lead Daily WhatsUp Meetings (shift handover) at the begging and end of each shift.
Actively supervise service levels in reception, lobby and Guest Services and ensure are according to LQA standards.
As Welcome Office Manager, key aspects of your role include (but are not limited to):
- Design and implement the hotel’s front desk policies, standards and procedures.
- Responds quickly and proactively to employee's concerns.
- Provides a learning atmosphere with a focus on continuous improvement.
- Provides proactive coaching and counseling to team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Monitors and maintains the productivity level of employees.
- Devise steps of service and train all staff accordingly
- Develop teamwork throughout your team.
- Ensure compliance with all data protection legislation and regulations.
- Manage all aspects of the team, including payroll, training, recruitment, performance and discipline.
- Keep the team focused on the critical components of operations to drive guest satisfaction and desired financial results.
- Effectively handle guest complaints to ensure satisfactory resolution.
- Work in collaboration with all heads of departments to ensure a successful hotel operation
- Be a W brand ambassador, ensuring the brand’s voice is present in your interactions with guests and talent.
- Maintains a positive cost management index for amenities and other department expenses.
- Utilizes budgets to understand financial objectives and Seasonal payroll management
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
- Conducts performance reviews in a timely manner.
- Promotes both Guarantee of Fair Treatment and Open Door policies.
- A keen eye for detail
- Natural leadership skills
- Strong organization and multi-tasking skills
- Sophisticated communication skills
- Previous experience working in five-star, luxury hotels
- A positive mindset
- A genuine passion for working in hospitality
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Conduct and Lead Daily WhatsUp Meetings (shift handover) at the begging and end of each shift.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
- Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
CORE WORK ACTIVITIES
- Maintaining Guest Services and Front Desk Goals
- Supporting Management of Front Desk Team
- Ensuring Exceptional Customer Service
- Managing Projects and Policies
- Supporting Human Resource Activities
- Additional Responsibilities
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.