We are looking for an IT System Administrator to join our team in Madrid on a full-time, on-site basis. This role focuses on keeping our IT systems running smoothly and supporting employees in their daily work.
You will be responsible for user support, system administration, and basic IT security, working closely with internal teams and external IT partners.
User & IT Support
Support employees with IT issues (hardware, software, access problems)
Troubleshoot Windows and macOS computers, printers, and peripherals
Set up new users, reset passwords, and manage access rights
Systems & Network
Set up and maintain computers and devices
Monitor servers, backups, and network connections
Troubleshoot Wi-Fi, LAN, and VPN issues
Work with external IT providers when needed
Accounts, Security & Software
Manage user accounts in Active Directory and Microsoft 365
Install and update software and operating systems
Ensure antivirus, updates, and basic security rules are applied
Keep software licenses and IT assets organized
Documentation & Processes
Document IT setups, issues, and solutions
Keep IT inventory up to date
Help improve IT processes and daily workflows
Projects
Support or lead small IT projects (upgrades, migrations, new tools)
Help with onboarding new employees
- Experience in IT support or system administration
- Good knowledge of Windows and/or macOS
- Basic understanding of networks and IT security
- Experience with Active Directory and Microsoft 365
- Reliable, structured, and able to work independently
- Good communication skills
- Valid Spanish residence permit (NIE) or Spanish ID (DNI)
- Living in Madrid
- English required
- Experience with cloud services or basic scripting
- Experience working with external IT providers
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