Office Teletrabajo

¿Dónde vas a trabajar? Our client is a well-established company in the Industrial / Manufacturing industry, employing over 500 dedicated professionals. They are recognised for their commitment to innovation, quality, and superior service. ¿Qué harás...

¿Dónde vas a trabajar?

Our client is a well-established company in the Industrial / Manufacturing industry, employing over 500 dedicated professionals. They are recognised for their commitment to innovation, quality, and superior service.

¿Qué harás en tu nuevo puesto?

  • Responding to customer queries in a timely and accurate way via phone, email or chat
  • Diagnosing and troubleshooting technical issues
  • Tracking and fully documenting request problem-solving process
  • Coordinating with the technical team to resolve advanced issues
  • Preparing and presenting reports on help desk performance
  • Providing feedback and suggestions to improve customer service

¿A quién buscamos (H/M/D)?

A successful Help Desk professional should have:

  • A degree in Information Technology, Computer Science, or a related field.
  • High level of English.
  • Strong knowledge of Microsoft Office and help desk software.
  • Excellent problem-solving skills.
  • Strong customer service skills.
  • Ability to work well in a team-oriented environment.

¿Cuáles son tus beneficios?

  • An estimated salary range of €20,000 - €25,000 per annum.
  • A supportive and collaborative work environment.
  • Generous annual leave.
  • Opportunities for professional development.
  • Unique opportunity to work in a leading company in the Industrial industry in Granada.


This is an excellent opportunity for a committed Help Desk professional to grow their career in a reputable company. If you believe you possess the skills and experience necessary, we encourage you to apply.

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