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15 abr.The Cold Message
Client Operations Manager
The Cold Message · Barcelona, ES
Teletrabajo Indicadores clave de desempeño Aptitudes de organización Servicios al cliente Eficiencia operativa Relación con el cliente Éxito del cliente Confianza en uno mismo Iniciativa Arcilla
Job Title: Client Operations Manager 💼
You are going to be the backbone behind why clients stick around. That's your role.
Your job is to obsess over how to retain clients and make sure they are happy.
If you love talking to people, and you've had experience in the past with client facing roles, then keep reading.
Company Overview: 🥶
We are a cold email lead generation agency at our core, dedicated to helping B2B clients start more conversations and grow their businesses through targeted cold email campaigns.
We have partnerships with Clay, Mailforge and other exciting tech companies helping us deliver results consistently for our clients.
PS: if you want to see our company values to understand how we operate click here:
https://equatorial-tarsier-41a.notion.site/Our-values-cbddb21506eb479a858a8c033bdfc3bd?pvs=4
You're seeing this job ad right now because we are at capacity with clients and we need you help to improve our internal systems and client fulfillment.
So let's talk about what you would be in charge of: 👇
Responsibilities:
1.Develop and implement standard operating procedures (SOPs) to streamline agency operations
2.Build and maintain deep, lasting client relationships
- Act as the primary point of contact for your portfolio of clients, ensuring high responsiveness
- Lead bi-weekly check-ins to provide updates, gather feedback, and brainstorm growth strategies
- Understand clients' businesses and meet their lead generation expectations
- Ensure timely delivery of services and proactively identify and resolve any issues
- Create a referral culture where satisfied clients are eager to share their positive experiences
3.Collaborate with the team to improve client onboarding, service delivery, and overall client experience
- Develop effective cold email strategies
- Understand the target audience and segment it effectively
- Craft compelling and concise email copy that captures attention and encourages action
- Ensure emails meet inboxing criteria to minimize bounce rates and avoid spam filters
- Follow industry best practices for deliverability and compliance
- Continually optimize campaigns for lasting performance
4.Monitor and analyze campaign performance
- Monitor campaign analytics to ensure optimal deliverability and engagement
- Conduct A/B testing on email variations to determine the best approach
- Refresh email content to avoid recipient fatigue
- Analyze campaign responses to refine audience targeting
- Generate new strategies based on insights to keep campaigns fresh and compelling
5.Identify opportunities for process improvements, efficiency gains, and client growth
6.Monitor key performance indicators (KPIs) related to client success and operational efficiency
7.Train and mentor team members to ensure consistent quality and adherence to best practices
Required Qualifications:
- Efficiency in producing significant output with minimal wasted effort
- Experience in client facing roles
- Strong work ethic with a track record of working hard
- Adaptability to quickly adjust to changing priorities and conditions
- Commitment to follow through on verbal and written agreements
- Proactivity in taking initiative and bringing new ideas to the company
- Honesty, integrity, and ability to maintain trust and confidence
- Coachability and openness to feedback
- Generosity in keeping the big picture in mind and being willing to give
- Experience in project management, client service, and operations
- Highly organized and detail-oriented
Preferred Qualifications:
- Experience using Clay and SmartLeads is a must.
- Previous experience working at an agency is a huge plus.
Location: Remote
Employment Type: Full-time
Application Process:
To be considered for this position, you will need to complete the following tasks:
- Build a Clay table demonstrating your understanding of the platform
- Submit a written sales copy assignment showcasing your copywriting skills
- Record a Loom video explaining your process and thought behind the Clay table and sales copy
We are excited to review your application and look forward to the possibility of you joining our team!
Immigration Lawyer
9 abr.Anywr Spain
Madrid, ES
Immigration Lawyer
Anywr Spain · Madrid, ES
Investigación Movilidad global Recursos humanos (RR. HH.) Visados Derecho de extranjería Cuestiones de inmigración Visados de trabajo Políticas migratorias Inmigración de Estados Unidos Office
Are you a lawyer with special interest in immigration 👨⚖️👩⚖️? Do you like working with people all around the globe 🌍✈️? If that’s you, we are looking for a corporate immigration lawyer to join our legal department.
👋About us:
We support our clients to connect with Talents who have a professional mobility project anywhere in the world. Our objective is to find and attract future Talents, offer the most suitable recruitment service and propose the high-quality immigration and relocation services.
Want to join a company determined to create a world where Talents can grow professionally throughout their career? Where mobility is simple and pleasant?
🎯Daily responsibilities
Your main objective is to help companies transfer internationally their employees and their families ensuring a smooth and timely immigration process for all the parties involved.
As part of your daily responsibilities you will:
· Analyze each case and advise clients on the best way to proceed in terms of immigration procedures.
· Handle permit applications for international employees of local and foreign companies, as well as for private individuals.
· Manage intra-company transfers.
· Advise on different legal matters related to immigration.
· Review and prepare legal documentation.
· Update our clients on changes and tendencies that might affect their business processes.
· Foresee possible setbacks and delays in the process and communicate them in advance in order to avoid misunderstandings and claims.
· Explain and help the client companies and transferred employees understand “how things work” in Spain regarding immigration bureaucracy.
· Be in constant contact with the company and the transferred employee to ensure a good communication among parties, set down-to-earth expectations and to update on any issue.
🧐 What are we looking for?
· You are allowed to work in Spain.
· You have a degree in Law and knowledge of the Spanish legal system. Expertise in immigration matters is a plus.
· You are a fast learner.
· You are analytical, organized and pay special attention to detail.
· You have a proactive and results-oriented mindset.
· You are able to perform under pressure and manage high volumes of work.
· You detect urgent needs, and you are able to prioritize work.
· You are foresighted and foresee likely obstacles.
· You are proficient in Spanish and English (French is a plus).
· You are interested in international mobility tendencies and policies.
· You have strong communication and interpersonal skills. You will be constantly in touch with the customer.
· Experience as a corporate international mobility consultant is a plus.
· Skills in Office package.
🚀 What we offer:
· A full-time position.
· Great work-life balance with a hybrid job.
· 25 working days as annual holidays.
· You will belong to a fast-scaling international group.
· Periodic team-building activities.
You can learn more about us at www.anywr-group.com
Administrador Linux/Unix
9 abr.TRS Staffing Solutions
Administrador Linux/Unix
TRS Staffing Solutions · Madrid, ES
Teletrabajo Linux
En T.R.S. Staffing Solutions seleccionamos un/a Administrador de Sistemas Linux/Unix para trabajar con uno de nuestros clientes del sector IT:
Buscamos una persona con 4-5 años de experiencia en este puesto.
Requisitos técnicos:
- Experiencia en explotar sistemas informáticos basados en tecnología Linux.
- Experiencia en administración de Backup & Storage.
Funciones:
- Administración y mantenimiento de servidores físicos y virtuales.
- Solución de problemas y resolución de incidentes críticos y problemas de infraestructura.
- Ajustes del sistema, diagnóstico de rendimiento y mejoras.
Ofrecemos:
- Contrato indefinido.
- Modalidad: teletrabajo en el resto de España. Salvo, candidatos en Sevilla, que irán algunas veces a la oficina.
- Ubicación: Sevilla.
- Horario: tres días en semana hasta las 15:00 (jornada intensiva) y dos días jornada partida con una hora para comer.
Somos una empresa de igualdad de oportunidades que reconoce el valor de una fuerza laboral diversa. Todos los individuos cualificados serán tomados en consideración para el puesto sin importar su raza, color, edad, orientación sexual, identidad de género, religión, origen nacional, discapacidad o cualquier otro criterio amparado por la ley vigente.