- Coordinate and support the execution of commercial and marketing plans across multiple programs, ensuring alignment with approved strategies.
- Respond to inquiries from prospective candidates via phone, email, and in person, providing accurate information and appropriate follow-up.
- Assist in planning, organizing, and delivering promotional events, providing logistical and on-site coordination support.
- Track, compile, and report on key performance indicators (KPIs) to support evaluation of marketing effectiveness and return on investment (ROI).
- Support the development and maintenance of online promotional assets in line with program marketing plans, including HTML content, registration forms, webinars, and website updates.
- Prepare, update, and maintain marketing documents, reports, and presentations using Word, Excel, and PowerPoint.
- Create, segment, and manage email distribution lists within the CRM based on defined targeting and segmentation criteria.
- Provide ongoing operational and administrative support to sales teams and program directors to help achieve commercial objectives.
- Assist with benchmarking and competitive analysis by collecting and organizing data on market trends, competitors, and best practices.
- Coordinate cross-functional projects by supporting timelines, deliverables, and communication among internal stakeholders.
- Support the distribution, tracking, and follow-up of leads in collaboration with sales, admissions, and finance teams.
- Coordinate admissions processes, supporting candidate applications, documentation, and progression through the enrollment cycle.
- Assist with invoicing activities, including preparation, tracking, and follow-up of invoices in coordination with finance teams.
- Ensure accuracy, quality, and consistency of lead, candidate, and financial data within CRM and internal systems.
Sales-oriented and customer service
Excellent organizational skills
Enthusiastic and dependable
Focused and goal-oriented
Analytical skills
Accuracy and attention to detail
Demonstrated initiative
Problem solving
Willingness to learn
Ability to work in a team approach
Ability to handle multiple tasks simultaneously or balance multiple projects
Positive service attitude
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