Ofertas de empleo para Google Cloud

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Gestión de cuentas Desarrollo empresarial Marketing Trabajo en equipo Comunicación Proceso de ventas Habilidades sociales Liderazgo de equipos Desarrollo de relaciones Cloud Coumputing

Company Description

Orchidea Ltd Global Recruiting 360 is a global recruiting and human resources company with solid roots and long experience in the industry. Our team consists of highly qualified professionals with extensive international experience in human resources and recruiting.

Role Description

This is a full-time on-site role for a Cloud Account Manager (Microsoft Vendor Tele) at Orchidea Ltd Global Recruiting 360 located in Benalmádena. The Cloud Account Manager will be responsible for managing accounts, building and maintaining client relationships, providing technical support, and ensuring customer satisfaction in relation to Microsoft cloud services.

Qualifications

• Strong knowledge of Microsoft cloud services
• Experience in managing accounts and building client relationships
• Excellent communication and customer service skills
• Ability to provide technical support and troubleshoot issues
• Strong organizational and time management skills
• Proven ability to meet and exceed sales targets
• Ability to work independently and as part of a team
• Bachelor's degree in business, technology, or related field

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Scrum Cloud Coumputing Jira SharePoint Kanban Power BI Tableau

BNP Paribas is an international bank with leading positions in the European market. It is present in 74 countries and employs more than 192,000 people, 146,000 of whom are in Europe. The Group holds key positions in its three main areas of activity: Domestic Markets and International Financial Services (whose retail banking and financial services network is part of Retail Banking & Services), as well as Corporate & Institutional Banking, which offers services to corporate and institutional clients. The Group supports its customers (individuals, entrepreneurs, SMEs, large companies and institutions) to help them carrying out their projects by providing financing, investment, savings and insurance services.

In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is number one in retail financing in Europe.

BNP Paribas is developing its integrated retail banking model in the Mediterranean countries, Turkey, Eastern Europe and has an important network on the US West Coast. In both its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas has leading positions in Europe, a strong presence in the Americas and a solid and growing network in the Asia-Pacific region.

CIB IT Spain is responsible for providing ADM (Application Development and Maintenance) and APS (Application Production Support) services to its internal clients. It's main responsibility is the planning and execution of BAU activities, initiatives and projects for all local BNPP applications within the European territories, delivering those with the respect of CIB IT rules, regulatory standards and compliance guidelines, implementing the overall strategy of CIB IT Clusters for developing and technology initiatives.

For the local European IT teams and in line with the overall BNP Paribas strategy, there is a successful extended team model where the services are managed from the European locations with the teams located in Spain, Portugal, Poland and India.

CIB London Organization & IT (LO&IT) As a Local IT Team, Is a Key IT Partner For The UK (United Kingdom) Territory And BNPP Group To Meet The Business, Regulatory And Functional Objectives

• Scope of the team reflects the UK regulatory & business landscape e.g. Health & Safety, Risk & Compliance, Building Security, Diversity & Inclusion, Sustainability, Tax & Finance
• They supply IT solutions that involve in-house development, automation, reporting solutions and onboarding vendor tools. There is a diverse portfolio of applications and services that require continuous engagement with stakeholders at every level.
• They also provide UK project support services when required by global projects managed outside of the UK.
  
  
  

The Project Management/Business Analysts are based in London and IT developers in Mumbai and Bangalore. In line with the overall BNP Paribas sourcing strategy, UK is now looking to co-locate PM/BA roles in Spain.

Mission

Holding a position within the Project management/Business Analyst team of CIB IT Spain, your mission will be:

• To deliver IT solutions for the local UK and its global stakeholders. It will require working with multiple teams spread across multiple locations and functions, including their own extended team.
• The successful candidate is expected to be comfortable operating in a hybrid PM/BA capacity as well as a standalone PM or BA service depending on individual project needs
  
  
  

Responsibilities

Understand and analyze the needs of the Business related to one or more functional domains, with the aim of enhancing the IS with appropriate and sustainable solutions in line with the entity's strategic plan and the related request portfolio:

• Handle demands from different stakeholders on several topics
• Contribute to preliminary studies with the Business
• Participate, as necessary, in monitoring the portfolio and prioritizing requests in their scope of activity
• Clarify, analyze from a critical and constructive perspective and, as necessary, challenge the need expressed by the Business regarding the entity's strategic plan
• Create business case including alternatives
• Design practical solutions within the budget and technical constraints of the team
• Ensure that the solution is compatible with the requirements derived from the Business's needs
• Formalize the statement of requirements and have it validated by the Business
• Define, formalize and request validation of requirements related to the need with the contributors involved, in compliance with the entity's applicable practices
• Closely collaborate with the development team to ensure correct solution.
• Create test plans and show entry/exit criteria for each test
• Execute system testing, record all results, and supply input for defect prioritisation
• Assist the Business in conducting user tests
• Develop user training requirements and conduct trainings where needed
• Contribute with the Business to change management activities and deployment for the end customer.
• Help identify Business impacts caused by the solution and prepare action plans
• Provide level 3 production support when needed
• Management of projects and initiatives in the scope
• Engage and build strong relationships with all the stakeholders including the UK management, project team for the project success.
• Participate and contribute to team catch up, reviews, retrospectives, progress updates and planning forums.
• Create project schedules and keep realistic project plan – including risks, issues, and interdependencies with actions to manage the impact.
• Set the project budget and manage any deviations on time.
• Proactive project status reporting to management, sponsors and stakeholders and running steering committees.
• Promptly escalate issues requiring support from line management and sponsors.
• Ensure testing for all projects
• Manage vendors for third party system implementation.
• Ensure that the project is closed in a controlled manner, communicate learnings, providing final budget versus actuals status, and ensuring handover to production support teams.
  
  
  

Requirements

Training:

• Bachelor degree Business, Finance or IT engineeering
  
  
  

Experience

• 5 years of Business Analyst
• 3 years of Project manager
  
  
  

Languages

• English:Fluent
• Spanish:Fluen
  
  
  

Skills

Technical:

Tools / Technologies / Methodologies

• Skilled at various business analyst practices – Produce clear user stories, create well-defined acceptance criteria, create test cases and executing testing activities
• Skilled at various project management practices e.g. Scrum, Kanban, Waterfall
• Understanding of reporting tools e.g. Power BI, Tableau / Knowledge of Jira, Confluence Wiki, Sharepoint (Desirable)
• Understanding of cloud infrastructure & knowledge of current automation tools ( Desirable)
  
  
  

Trasversal & Behavioral

• Organizational skills
• Ability to develop and adapt a process
• Communication skills
  
  
  

Benefits

• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
• Flexible compensation plan
• Hybrid telecommuting model (50%)
• 31 vacation days
  
  
  

Diversity and Inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Teletrabajo Cloud Coumputing Office

col-wideJob Description:Careers | Technical Support Representative You're one step closer to being part of the team.About MethinksMethinks vision is to provide universal and timely diagnosis for life-saving treatments worldwide. Our first focus is on stroke, the second cause of death and a major cause of disability in the world. Our product is an artificial intelligence medical imaging software capable of performing stroke triage and unlock stroke treatments potential from non-contrast CTs.Methinks is a VC backed digital health start-up that recently won the prestigious EIC Accelerator of the European Commission and has obtained two gold medals in the RSNA Kaggle competitions. The recent funding of the company will allow us to grow rapidly and we are looking for exceptional and passionate individuals to help us face these challenges and build together a unique company.Job SummaryAs a Technical Support Representative, you will be responsible for delivering outstanding technical assistance and troubleshooting to customers who are utilizing our medical imaging AI software. Your primary focus will be on providing timely resolutions to customer inquiries and resolving technical issues to ensure a seamless user experience. You will work closely with the development team to gain in-depth knowledge of the software's functionality and assist users in maximizing its capabilities. Your role will be critical in ensuring our customers' satisfaction and success in utilizing our software in healthcare teams' medical imaging workflows.EqualEmployeeOpportunityWe proudly pursue a diverse workforce and we do not make any hiring or employment decisions that could be discriminatory in any way. We have implemented a gender balance and diversity policy.Duties and ResponsibilitiesConduct meetings with sites to execute implementations and to configure scanner protocols. Be able to identify, solve and scale issues during the implementation process. Serve as the primary point of contact for customer inquiries via phone, email or other platforms, regarding technical issues related to our medical imaging AI software. Provide prompt and effective technical support to troubleshoot, diagnose and resolve customer issues, identifying and implementing appropriate solutions. Deliver comprehensive explanations of software features, functionality, and usage to customers, sharing technical knowledge effectively. Document customer interactions, including inquiries, resolutions and feedback. Collaborate closely with cross-functional teams, such as the development, product management and customer success teams, to communicate customer feedback and contribute to ongoing product development. Contribute to the development of support resources, including Standard Operating Procedures, FAQs and troubleshooting guides. Ensure compliance with legal requirements and regulatory and quality standards.Skills and QualificationsBachelor's degree in Computer Science, Engineering or a related technical field, or equivalent practical experience. Proven experience in technical support or a customer-facing technical role. Medical imaging and/or healthcare IT experience required. Familiarity with DICOM, PACS and other medical imaging standards. Understanding of server administration, cloud infrastructure, virtualization, database management, cybersecurity, network technologies and staying up-to-date with industry advancements. Expert-level proficiency in ticketing systems, monitoring and alerting tools, and troubleshooting and support tools. Experience developing and executing SOPs Flexibility in working hours to accommodate the customer's needs. You will be supporting a large US customer-base, along with other worldwide customer base. Commitment to continuous learning and staying updated with technical advancements in the medical imaging industry English language proficiency required, Spanish language proficiency is a plus What can we offerOpportunity to manage and drive the clinical strategy of an award winning Digital Health Start-Up. Be part of a solid experienced team, passionate about their work and capable to bring cutting-edge technology to market. Chance to grow alongside extraordinary individuals at the company growth pace. Combine remote work with working together in our great offices in front of the Port Vell, at Pier01 Barcelona Tech City. Competitive compensation package. Name

• Email Address
• Phone Number LinkedIn url
• Other Websites Attach your CV
• Upload File Max file size 10MB. Additional Information Add a cover letter or anything you want to share with us! Upload File Max file size 10MB. [EN] I have read and accepted that my data will be processed for the purpose of contacting me to provide me with information about your products and/or services, by clicking on the checkbox, in accordance with the Privacy Policy. [ES] He leído y acepto que mis datos sean tratados con la finalidad de que contacten conmigo para proporcionarme información sobre sus productos y/o servicios, mediante el hacer click sobre la casilla de verificación, de conformidad con la Política de Privacidad.12Controller / METHINKS SOFTWARE S.L. (METHINKS)Purpose / Get back to the userLegal Bases / Express consentStorage Period / The data will be kept for the time necessary to fulfill the purposes collected, as well as for the fulfillment of legal obligationsRights / You have the right to request from us access, rectification or erasure of your personal data, the right to restrict processing and object to processing at ****** Information / Additional and detailed information on Data Protection can be found in the attached clauses in Privacy PolicyResponsable / METHINKS SOFTWARE S.L. (METHINKS)Finalidad / Contactar con el usuarioBase Legal/ Consentimiento expresoPeriodo de Conservación / Los datos serán conservados durante el tiempo necesario para cumplir con la finalidad de la recogida, así como para cumplir con las obligaciones legalesDerechos / Tienes derecho a solicitarnos el acceso, rectificación o supresión de tus datos personales, el derecho a restringir el tratamiento y a retirar el consentimiento en ******ón Adicional / La información adicional y detallada sobre protección de datos puede encontrarse en Privacy PolicyWhere to find us Pier01, Office 2D2, Plaça de Pau Vila08039 Barcelona, Spain Please contact us Copyright © Methinks 2020 – All rights reserved About Privacy Policy | Legal Notice Controller / METHINKS SOFTWARE S.L. (METHINKS)Purpose / Subscribing to the Newsletter.Legal Bases / Express consent.Storage Period / The data will be kept for the time necessary to fulfill the purposes collected, as well as for the fulfillment of legal obligations.Rights / You have the right to request from us access, rectification or erasure of your personal data, the right to restrict processing and object to processing at ******. Additional Information / Additional and detailed information on Data Protection can be found in the attached clauses in Privacy Policy. Responsable / METHINKS SOFTWARE S.L. (METHINKS)Finalidad / Contactar con el usuario.Base Legal/ Consentimiento expreso.Periodo de Conservación / Los datos serán conservados durante el tiempo necesario para cumplir con la finalidad de la recogida, así como para cumplir con las obligaciones legales.Derechos / Tienes derecho a solicitarnos el acceso, rectificación o supresión de tus datos personales, el derecho a restringir el tratamiento y a retirar el consentimiento en ******. Información Adicional / La información adicional y detallada sobre protección de datos puede encontrarse en Política de Privacidad .#J-18808-Ljbffr

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contrato---
• PublicadaNueva

Java Agile TSQL Scrum Jenkins Docker Cloud Coumputing Cucumber Git Jira jUnit PostgreSQL Spring

Desde Adecco, nos encontramos en búsqueda de un/a Backend Developer JAVA para unirse directamente al equipo de nuestro cliente, empresa final industrial líder en su sector.

¿Cuales serán tus funciones?

-Análisis y desarrollo de soluciones web.
-Codificación de diseños técnicos/as usando los lenguajes Java y SQL.
-Redacción de documentación técnica.
-Elaboración de pruebas unitarias y de integración.
-Velar por mantener un nivel alto de calidad en el proceso de desarrollo.

Participarás en un proyecto estable, a largo plazo, con un departamento de IT a la vanguardia, en un equipo con compromiso de seguir desarrollándose, en una modalidad híbrida, en Valencia, con flexibilidad horaria.

Para esta vacante, se están valorando candidaturas a partir de 2 años de experiencia profesional.

Necesario Ingeniería Informática o similar:
- Inglés Alto
- de 3 a 5 años de experiencia en el desarrollo de proyectos software.
- Alto nivel de conocimiento (experto/a) de lenguajes de programación y arquitectura (idealmente Java, Spring y SQL).
- Clara orientación a la calidad y la mejora continua.
- Conocimiento mínimo de Wiki, Jira, GIT y CI/CD.
- Acostumbrado/a a trabajar con metodologías Agile y Scrum.
- Java 11/17/21.
- Spring Boot.
- Spring Cloud
- BBDD PostgreSQL (o similar y soltura con queries complejas).
- Docker (al menos que lo conozca).
- Git.
- Jenkins.
- Sonar.
- Testing (Junit, Cucumber, JaCoCo).

Si estás interesado/a en participar no dudes en inscribirte.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

TSQL Cloud Coumputing Excel Machine Learning Power BI Tableau

Job Description

DXC Technology es una compañía global de servicios profesionales cuya mision es liderar la transformacion digital de nuestros clientes asesorándoles y guiándoles en la aplicacion de la tecnología para obtener los mejores resultados que permitan incrementar la competitividad de sus empresas. Con más de 130.000 profesionales y expertos tecnologos, colaborando en más de 70 países junto a una excepcional red de partners, somos capaces de ofrecer servicios y soluciones avanzadas de IT.

En España somos uno de los principales líderes del mercado de TI. Contamos con cerca de 8.000 profesionales, distribuidos en trece localizaciones, con centros de excelencia en tecnologías de última generacion como Cloud, Inteligencia de Negocio, IA o Automatizacion entre otras, que dan servicio a más de 200 clientes de todas las industrias tanto del sector público como privado. Trabajamos con las principales empresas del país que confían en nosotros para guiar y administrar sus agendas digitales y así transformar sus negocios.

Desarrollamos políticas activas de diversidad e inclusion laboral de personas con discapacidad y estamos orgullosos de contar con una representacion del 49% aproximadamente de mujeres profesionales.

En DXC España estamos buscando un Consultor/a Especialista en Negocio y Análisis de Datos para unirse a nuestro gran equipo de Consulting.

Requisitos

• Título universitario en Estadística, Matemáticas, Economía, Ingeniería, Administracion de Empresas con enfoque en análisis de datos, o campos relacionados
• Experiencia comprobada en roles de análisis de datos, preferentemente en consultoría o en departamentos de análisis de negocio
• Dominio de herramientas de análisis de datos y BI como SQL, Python/R para análisis de datos, Excel avanzado, y plataformas como Tableau, Power BI, entre otros
• Conocimientos solidos en estadística, modelado predictivo, machine learning y técnicas de análisis cuantitativo
• Capacidad para interpretar grandes volúmenes de datos y presentar la informacion de manera clara y comprensible para stakeholders no técnicos
• Excelentes habilidades de comunicacion, tanto verbal como escrita, y capacidad para trabajar en equipo y de forma independiente
• Habilidades de gestion de proyectos, con capacidad para manejar múltiples tareas simultáneamente y bajo presion
• Pensamiento analítico y estratégico, con fuerte orientacion a resultados
• Curiosidad intelectual y capacidad para aprender rápidamente
• Excelentes habilidades interpersonales y de trabajo en equipo
• Proactividad y autonomía en la gestion de proyectos y resolucion de problemas
• Orientacion al cliente y a la mejora continua
• Catalán deseable
• Inglés Nivel intermedio
  
  

Funciones

Como Consultor/a Especialista en Negocio y Análisis de Datos, su principal objetivo será guiar a la organizacion en la interpretacion de datos complejos, proporcionando análisis profundos y recomendaciones estratégicas para mejorar la toma de decisiones y optimizar el rendimiento del negocio. Esta posicion es clave para convertir datos brutos en informacion valiosa que impulse la innovacion y el crecimiento sostenible. Funciones principales:

Análisis De Datos y Business Intelligence

• Recolectar, limpiar y procesar grandes volúmenes de datos de diversas fuentes
• Desarrollar y gestionar modelos analíticos y de prediccion para identificar tendencias, patrones y oportunidades de negocio
• Implementar herramientas de Business Intelligence (BI) para la visualizacion de datos y el reporting estratégico
  
  

Soporte a La Toma De Decisiones

• Proporcionar insights accionables y recomendaciones basadas en el análisis profundo de datos a los stakeholders para facilitar la toma de decisiones estratégicas
• Participar en la definicion de objetivos de negocio, identificando indicadores clave de rendimiento (KPIs) y estableciendo métricas para su seguimiento
  
  

Optimizacion De Procesos De Negocio

• Analizar procesos operativos y de negocio para identificar áreas de mejora y optimizacion mediante el uso de datos
• Colaborar con equipos interfuncionales para implementar soluciones basadas en datos que mejoren la eficiencia operativa y la satisfaccion del cliente
  
  

Capacitacion y Desarrollo

• Fomentar una cultura orientada a datos dentro de la organizacion mediante la capacitacion y el apoyo a los equipos en la interpretacion y uso de datos
• Mantenerse actualizado sobre las últimas tendencias y tecnologías en análisis de datos y BI, compartiendo conocimientos con el equipo
  
  

Gestion De Proyectos

• Liderar y gestionar proyectos de análisis de datos, asegurando la entrega a tiempo y de acuerdo con los objetivos establecidos
• Coordinar la colaboracion entre diferentes áreas funcionales para garantizar la integracion y el aprovechamiento de los datos en la estrategia de negocio
  
  

¿Qué encontrarás en DXC?

• Desarrollo profesional
• Proyectos punteros en clientes referentes de mercado
• Excelente ambiente de trabajo
• Flexibilidad y conciliacion
• Trabajar con tecnologías punteras dentro del sector IT
• Acceso a DXC Learning y certificaciones oficiales
• Compromiso social y responsable
• Empleo estable
• Beneficios sociales
  
  

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada28 abr.

Teletrabajo Javascript Python Linux C++ Cloud Coumputing Ruby REST IoT Bash Perl Office

This is an opportunity for an Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.

The role of a Linux Desktop Support Engineer at Canonical

You will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.

Your day to day job is to provide technical expertise, be an excellent communicator and a service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.

Location: This role will be based remotely in the EMEA region

What your day will look like

Your day to day duties will include:

• Work from your remote home office and provide technical support for employees.
• Be available to take ownership of new cases via telephone, email and web
• Act as an internal customer advocate keeping them updated in a timely manner
• Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
• Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
• Draft and distribute technical notices for internal and external communication.
• Prioritise your work in order to accomplish the most important and urgent tasks first
• Keep on learning as our products and services grow and evolve
• Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.
• Maintain regular communication and information exchange with the rest of the team, locally and remotely
• Identify and suggest any opportunities to provide a better service
• Participate in a regular weekend working rotation.
  
  

What we are looking for in you

• Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
• Experience with system performance troubleshooting
• Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
• Experience with Linux integration with other environments (authentication/directory services, network file systems, etc.)
• Experience with Linux server administration
• Programming fundamentals in any language (bash, python, Perl, Ruby, Javascript, C or C++, Go)
• Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
• Strong written and verbal English communication skills
• Willingness to travel up to 4 times a year for internal events
  
  

Additional Skills That You Might Also Bring

• Experience supporting virtualized environments (KVM, Virtual Box, VMWare)
• Experience with other open-source desktop technologies
• Active contribution to open-source projects/forum/code
• Experience with Linux Kernel
  
  

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment - we've been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at 'sprints'
• Priority Pass for travel and travel upgrades for long haul company events
  
  

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada28 abr.

Teletrabajo Javascript Python Linux C++ Cloud Coumputing Ruby REST IoT Bash Perl Office

This is an opportunity for an entry level technologist with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers and Canonical staff. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.

The role of a Linux Desktop Support Associate at Canonical

You will be accountable for delivering an outstanding technical support experience to our employees and customers. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.

Your day to day job is to provide technical expertise, be an excellent communicator and service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.

Location: This role will be based remotely in EMEA and Americas regions

What your day will look like

Your day to day duties will include:

• Work from your remote home office and provide technical support for employees.
• Provide technical onboarding support for new employees.
• Provide technical and infrastructure support during international events.
• Be available to take ownership of new cases via telephone, email, and web
• Act as an internal customer advocate keeping them updated in a timely manner
• Ensure that each support request owned by you is handled as per our Service Level Agreement (SLA) and to the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments
• Contribute your findings to a common knowledge base and keep it up to date
• Draft and distribute technical notices for internal and external communication.
• Prioritise your work in order to accomplish the most important and urgent tasks first
• Keep on learning as our products and services grow and evolve
• Maintain regular communication and information exchange with the rest of the team, locally and remotely
• Identify and suggest any opportunities to provide a better service
  
  

What we are looking for in you

• Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
• Experience in a Linux based environment gained through university subjects or work experience
• Linux knowledge including the installation, troubleshooting and basic configuration of recent Ubuntu Desktop releases
• Basic desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of printers/services/packages/external storage devices/etc. utilising command line tools for exploring and manipulating the file system)
• Basic troubleshooting (collecting logs, basic fine-tuning by editing configuration files)
• Familiarity with safely installing, uninstalling, reinstalling, and repartitioning machines running Ubuntu Linux and recovering broken installations
• Understanding of Gmail, Google Calendar, Google Applications, and Single Sign-On.
• Ability to learn quickly, thrive on change, and handle the pressure of a customer facing job
• Written and verbal English communication skills
• Willingness to travel up to 4 times a year for internal events
  
  

Additional Skills That You Might Also Bring

• Some knowledge of programming (bash, python, Perl, Ruby, Javascript, C or C++, Go)
• Customer support experience is a plus
  
  

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment - we've been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at 'sprints'
• Priority Pass for travel and travel upgrades for long haul company events
  
  

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada28 abr.

Teletrabajo Javascript Python Linux C++ Cloud Coumputing Ruby REST IoT Bash Perl Office

This is an opportunity for an entry level technologist with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers and Canonical staff. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.

The role of a Linux Desktop Support Associate at Canonical

You will be accountable for delivering an outstanding technical support experience to our employees and customers. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.

Your day to day job is to provide technical expertise, be an excellent communicator and service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.

Location: This role will be based remotely in EMEA and Americas regions

What your day will look like

Your day to day duties will include:

• Work from your remote home office and provide technical support for employees.
• Provide technical onboarding support for new employees.
• Provide technical and infrastructure support during international events.
• Be available to take ownership of new cases via telephone, email, and web
• Act as an internal customer advocate keeping them updated in a timely manner
• Ensure that each support request owned by you is handled as per our Service Level Agreement (SLA) and to the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments
• Contribute your findings to a common knowledge base and keep it up to date
• Draft and distribute technical notices for internal and external communication.
• Prioritise your work in order to accomplish the most important and urgent tasks first
• Keep on learning as our products and services grow and evolve
• Maintain regular communication and information exchange with the rest of the team, locally and remotely
• Identify and suggest any opportunities to provide a better service
  
  

What we are looking for in you

• Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
• Experience in a Linux based environment gained through university subjects or work experience
• Linux knowledge including the installation, troubleshooting and basic configuration of recent Ubuntu Desktop releases
• Basic desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of printers/services/packages/external storage devices/etc. utilising command line tools for exploring and manipulating the file system)
• Basic troubleshooting (collecting logs, basic fine-tuning by editing configuration files)
• Familiarity with safely installing, uninstalling, reinstalling, and repartitioning machines running Ubuntu Linux and recovering broken installations
• Understanding of Gmail, Google Calendar, Google Applications, and Single Sign-On.
• Ability to learn quickly, thrive on change, and handle the pressure of a customer facing job
• Written and verbal English communication skills
• Willingness to travel up to 4 times a year for internal events
  
  

Additional Skills That You Might Also Bring

• Some knowledge of programming (bash, python, Perl, Ruby, Javascript, C or C++, Go)
• Customer support experience is a plus
  
  

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment - we've been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at 'sprints'
• Priority Pass for travel and travel upgrades for long haul company events
  
  

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada28 abr.

Teletrabajo Javascript Python Linux C++ Cloud Coumputing Ruby REST IoT Bash Perl Office

This is an opportunity for an entry level technologist with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers and Canonical staff. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.

The role of a Linux Desktop Support Associate at Canonical

You will be accountable for delivering an outstanding technical support experience to our employees and customers. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.

Your day to day job is to provide technical expertise, be an excellent communicator and service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.

Location: This role will be based remotely in EMEA and Americas regions

What your day will look like

Your day to day duties will include:

• Work from your remote home office and provide technical support for employees.
• Provide technical onboarding support for new employees.
• Provide technical and infrastructure support during international events.
• Be available to take ownership of new cases via telephone, email, and web
• Act as an internal customer advocate keeping them updated in a timely manner
• Ensure that each support request owned by you is handled as per our Service Level Agreement (SLA) and to the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments
• Contribute your findings to a common knowledge base and keep it up to date
• Draft and distribute technical notices for internal and external communication.
• Prioritise your work in order to accomplish the most important and urgent tasks first
• Keep on learning as our products and services grow and evolve
• Maintain regular communication and information exchange with the rest of the team, locally and remotely
• Identify and suggest any opportunities to provide a better service
  
  

What we are looking for in you

• Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
• Experience in a Linux based environment gained through university subjects or work experience
• Linux knowledge including the installation, troubleshooting and basic configuration of recent Ubuntu Desktop releases
• Basic desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of printers/services/packages/external storage devices/etc. utilising command line tools for exploring and manipulating the file system)
• Basic troubleshooting (collecting logs, basic fine-tuning by editing configuration files)
• Familiarity with safely installing, uninstalling, reinstalling, and repartitioning machines running Ubuntu Linux and recovering broken installations
• Understanding of Gmail, Google Calendar, Google Applications, and Single Sign-On.
• Ability to learn quickly, thrive on change, and handle the pressure of a customer facing job
• Written and verbal English communication skills
• Willingness to travel up to 4 times a year for internal events
  
  

Additional Skills That You Might Also Bring

• Some knowledge of programming (bash, python, Perl, Ruby, Javascript, C or C++, Go)
• Customer support experience is a plus
  
  

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment - we've been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at 'sprints'
• Priority Pass for travel and travel upgrades for long haul company events
  
  

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.