Summary

Liaise with client, business lines and Platforms for handling of Payments, Loans, International Guarantees and Documentary credits.

Key Responsibilities

1.- Client Servicing

Ensure a role of advisory to the clients for Operations, in link with Operating Platform experts.

Coordination, follow-up and support to platform to monitor the good execution of deals.

Participate to the assessment of Client Satisfaction.

Be a relay of communication between Client/FO and Platform (definition of clients’ requests, expression of operating constrains, and management of priorities …).

Closely collaborate with FO teams to maintain a pro-active and efficient service to the clients all along the business chain.

Coordination and answers request to internal support departments and FO, MO, Platforms.

2.- Operational Tasks

Controls ISIS and set-up of new client relationships (FA, Customer sheet, receipt of required documentation, etc.).

Reconciliations of wash and nostro accounts, and incoming payment advices.

Control and Coordination of the activity of all products with Platform and clients.

Compliance/Financial Security controls and request for approval. Prepared Check List Compliance for Domestic Guarantees.

Control of PNU.

Checking of facility and guarantee wordings together with Legal, FO and Platform.

Processing of issuance, amendment and cancel request for international guarantees via Platform.

Read the contracts and verify with Coversheet and check list for Loans.

Invoicing monitoring for LC’s and Guarantees.

Handling of claims.

Control, follow up, calculation and claim of commissions in Agencies.

Use of tools BSG and Platform (Sharepoint, BankTrade, LMT, Isis moduls).

Reception and verification Notice with LMT.

Input Static Data in LMT.

Counterparties.

Prerequisites:

• To have completed the degree (including TFG).
• Not have had a previous employment contract.