Mercier Consultancy MD is thrilled to announce a position for Italian Speaking Customer Service Representatives at a logistics company based in Greece. This opportunity is perfect for individuals who are passionate about logistics and enjoy helping...
Mercier Consultancy MD is thrilled to announce a position for Italian Speaking Customer Service Representatives at a logistics company based in Greece. This opportunity is perfect for individuals who are passionate about logistics and enjoy helping customers. In this role, you will assist clients in Italian, providing support and information related to their logistics needs and ensuring an excellent customer experience.
Key Responsibilities
Key Responsibilities
- Manage customer inquiries regarding logistics services, shipping details, and delivery status via phone, email, and chat in Italian
- Provide accurate information about shipping options, pricing, and transit times
- Assist customers with order tracking, modifications, and any issues they may encounter
- Resolve customer complaints effectively and promptly to maintain high levels of satisfaction
- Document all customer interactions thoroughly in the CRM system
- Collaborate with warehouse and transportation teams to ensure timely service and resolution of customer inquiries
- Stay informed about logistics trends and company offerings to provide comprehensive service
- Fluency in Italian (both written and spoken) is essential; knowledge of English is a plus
- Previous experience in customer service, particularly within the logistics or transportation sector, is preferred
- Strong communication skills and a dedication to customer satisfaction
- Excellent problem-solving abilities and the capacity to handle customer inquiries efficiently
- Aptitude for multitasking and managing various customer requests simultaneously
- Proficiency in CRM software and general office applications
- Willingness to work flexible hours, including evenings and weekends, as needed
- Competitive Monthly Salary
- 2 Extra Salaries Per Year
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More..
Ver más
¡No te pierdas nada!
Únete a la comunidad de wijobs y recibe por email las mejores ofertas de empleo
Nunca compartiremos tu email con nadie y no te vamos a enviar spam
Suscríbete AhoraÚltimas ofertas de empleo de Atención al Cliente en Barcelona
I
Impulsyn
Granada, La, ES
Descripción En Open-fit La Zubia en Granada, buscan incorporar un/a Controlador/a de Accesos y Recepción para formar...
Q
Quantivos
Barcelona, ES
Customer Service Español (Remoto desde Grecia) ¿Hablas español y quieres unirte a un equipo internacional en servicio al...
M
muymucho
Granada, La, ES
ADMINISTRATIVO A.T.C. (BILINGÜE FRANCÉS) MUY MUCHO En muy mucho buscamos un perfil dinámico en atención al cliente, que...
M
muymucho
Barcelona, ES
ADMINISTRATIVO A.T.C. (BILINGÜE FRANCÉS) MUY MUCHO En muy mucho buscamos un perfil dinámico en atención al cliente, que...
E
atención al cliente
16 nov.ECO
Terrassa, ES
Empresa en proceso de expansión selecciona asesores/as de atención al cliente para integrarse en su equipo. La posición...
A
Ajuntament de Rubí
Barcelona, ES
El Servei d'Inserció de Rubí Forma precisa personal administratiu d'atenció al client; amb horari de dilluns a dijous de...
A
AIRE Ancient Baths
Barcelona, ES
El Rol Tu principal responsabilidad será garantizar el bienestar y comodidad de nuestros clientes en la zona de...
RANDSTAD
Barcelona, ES
T'agrada l'atenció al client, l'assessorament i desenvolupar les competències comercials? Des de Randstad busquem un...
C
Coty
Barcelona, ES
Location: Barcelona, Spain The Customer Service Representative is the first point of contact for customers across...
