Job Description:

Airbus Defence and Space is looking for an IT Application Support Specialist (m/f/d) to join our Digital organization based in Getafe, Spain.

You will be part of the team responsible for "A400M M&L Solutions" which focuses on Operational Service and Application Management for the Customer Services area. Our team members come from diverse backgrounds and aim to provide users with professional systems and services.

RESPONSABILITIES:
- Operation, maintenance, and control of the applications that support the TASS processes. This includes Ticket Processing and Stakeholder Follow-up (within the IMAGENE Contract defined activities)
- Ensuring service quality and operational readiness, including proactive measures. Ensuring the achievement of the metric goals (monitoring using Unified Planning and OneClick systems as regular user)
- Coordinating the involved IT service teams in analyzing and resolving complex disruptions (e.g., network, database, or server operations) using BMC Remedy
- Independent technical analysis of disruptions, isolating and resolving faulty conditions, and developing guidelines for system operation
- Serving as the central point of contact for the specialist department in case of disruptions and for requirement management until implementation

SKILLS:
- Completed computer science degree or equivalent (e.g., IT specialist training)
- Native Spanish and good English skills
- Advanced knowledge in application management, IT networking, and IT infrastructure (OS, middleware), scripting (e.g., Windows, Linux server, and database administration)
- Understanding of IT security requirements and relationships in IT architecture
- Experience with Operational Service Management according to ITIL principles
- This position requires a security clearance or will require being eligible for clearance by the recognized authorities
- Knowhow in programming languages like .Net framework and python is desirable

WHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE?
At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits:
- Vacation days plus additional days-off along the year.
- Attractive salary.
- Collective transport service in some sites.
- On-site facilities (among others): free canteen, kindergarten, medical office.
- Possibility to collaborate in different social and corporate social responsibility initiatives.
- Excellent upskilling opportunities and great development prospects in a multicultural environment

WANT TO KNOW MORE ABOUT US? #AirbusDiversity
Airbus is a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a worldwide scale, pioneering sustainable aerospace for a safe and united world.
With around 130,000 employees and as the largest aeronautics and space company in Europe and a worldwide leader, Airbus is at the forefront of the aviation industry, connecting people and places via air and space.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Last but not least, the company has been awarded with the "Top Employers Spain 2024" certification and "Top Employers Europe 2024" by Top Employers Institute.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company´s success, reputation and sustainable growth.

Company:
Airbus Defence and Space SAU

Employment Type:
Agency / Temporary

Experience Level:
Entry Level

Job Family:
Digital