Underwriting Assistant (Fixed term contract)

Madrid, Spain

Role holder provides support to Underwriting and ensures that the administrative processes for the end-to-end policy life cycle are run efficiently and at a high quality to serve internal and external.

Providing efficient administrative services, you will deal with brokers and large clients within an international environment with the aim of solving contractual situations and every need of our customers at national and international level.

You will have the opportunity to work with all insurance departments from Underwriters, Finance and Claims, also communicating with our colleagues in other countries to manage Global Programs.

What you’ll be doing

What will your essential responsibilities include?

Contracts handling: (master policies, international programs outgoing and incoming)

• in an efficient and correct way for new and established businesses (sending, receiving, controlling)
• by checking the conditions of acceptance of the customer’s request, interacting with the customer if necessary, by using various available data sources to make the right decision and give the right advice to the broker / client
• by following up until contract signing or refusal
• by developing draft contracts / amendments that fit with customer needs
• by modifying coverage concepts if desired by the client / broker
• by preparing contracts which are beyond his / her authority and discuss them with his team leader.
• by monitoring, planning and issuing contractual documents (policies, endorsement and certificates)
• Supporting the Credit Control team in the cash allocation for accounts and the monitoring of outstanding unpaid premiums.
  
  

Data Management

• preparing and sending weekly reports
• preparing premium flows
• preparing and sending local policies instructions
• controlling Gross and Net portfolio
• controlling data quality
  
  

You will report to the Team Leader of the Line of Business (IFL & Specialty)

What you’ll bring

We’re looking for someone who has these abilities and skills:

Required Skills And Abilities

• Bachelor´s degree (law graduates desirable)
• Fluent English Skills: minimum C1 level CEFR
• Demonstrated experience with Word, Excel, PowerPoint, and Outlook
  
  

Desired Skills And Abilities

• Live and feel Customer focus, ONE AXA Spirit, Courageous, and Integrity in the way of doing business and working with all colleagues/stakeholders
• Strong internal relationship management, communication, and negotiation skills
• Excellent problem-solving, analytical, and decision-making skills combined with a strong work ethic.
• Proactive attitude facing challenges
• Strong and effective organizational skills, ability to prioritize and multi-task
• Ability to respond to a changing environment with flexibility and innovation.
• Ability to develop and maintain relationships with internal clients, vendors, and brokers as well as across the AXA XL and AXA Group enterprise.
• Excellent time management skills; ability to successfully multitask.
  
  

Who we are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter
  
  

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
  
  

For more information, please see axaxl.com/sustainability.