Company Description

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specialises in the delivery of unique, personalised customer experiences across platforms and devices. We call it ‘people-based’ marketing, and with over 25 years’ experience, we are proud to be recognised as a global leader.

Merkle’s heritage in data, technology and analytics is the foundation for our understanding of consumer insights that drives our people-based marketing strategies. Combined with our expertise in performance creative and media, we can then offer our clients content-driven, contextual and compelling customer experiences that drive business growth.

In 2016, the agency joined dentsu, one of the world’s biggest media companies to form the Customer Experience Management (CXM) Line of Business.

Job Description

The Role

Merkle is a rapidly growing company with over 2000 employees in Europe. You will be based in our Barcelona office.

You will be a key member of the European team working with the London-based Head of Facilities and Front of house team to ensure the smooth running of the offices, as well as being the main point of contact on reception.

You will also provide high-level administrative support to a member of the Merkle EMEA Executive.

Key Responsibilities

• Being the main point of contact on reception including meeting and greeting all visitors.
• Answering the mainline phone number and directing calls accordingly.
• Maintaining and organising over meeting rooms, which includes meeting room checks, prepping meeting rooms and organising lunch deliveries for various meetings.
• Working with all levels of staff and across departments to ensure the smooth running of the offices.
• Working with the Office Manager to help maintain the office environment, supporting, identifying and organising repairs/maintenance/cleaning etc.
• Administrative support for wider office teams.
• Coordinating deliveries and post for all departments.
• Support in the organisation of company events e.g. Social activities (monthly socials and company-wide lunches), large group meetings, celebrations etc.
• Extensive managing of calendars via Outlook, including scheduling appointments with internal and external participants and organising large company wide meetings.
• Organisation and administration of meetings & visitors – coordinating all logistics i.e. attendees, timings, refreshments, equipment, and room bookings
• Booking and coordinating travel plans; this will include flights, hotels, trains, taxis, car hire, visas etc.
• Managing expenses and timesheets.
• Minute taken and follow-up actions.
• Helping arrange ad hoc events.
• Support with PowerPoint presentations and ad hoc projects.
• Support in any ad-hoc tasks asked by the Executive.
• Supporting and working with the EA team with general day to day duties and providing cover when needed.

Qualifications

• Proficient English and Spanish level.
• Strong Outlook 365 knowledge.
• Proactive with effective communication skills
• Exceptional multi-tasking and prioritising abilities to meet deadlines.
• Flexibility to manage change and adapt quickly, we are looking for somebody flexible, keen to wear multiple hats – “no job is too small” kind of attitude.
• Ability to deal with confidential information.
• Highly organised and have a very strong attention to detail.
• Confidence in building strong relationships with senior members of the team.

Additional Information

A few of the benefits

Whether it’s the joy of working with people at the top of their game or the Merkle social calendar, people love working here – and we hope you will too

• Attractive and competitive salary
• Spanish/English lessons
• Free life and health insurance
• Career development through Dentsu University and LinkedIn Learning
• Day off on your birthday
• Annual wellness days
• Merkle Care Employee Assistance Program
• Merkle Benefits Club
• Reduced fee in Andjoy
• 2 volunteering days per annum
• Flexible salary remuneration scheme

Merkle does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience. At the point of application, the candidate must have the legal right to work in Spain as we are unable to sponsor visas at this time.

As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.