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0Guest Experience Host
NuevaGrand Hyatt
Barcelona, ES
Guest Experience Host
Grand Hyatt · Barcelona, ES
. Office
Organization- Grand Hyatt Barcelona
Summary
Join Our Team as a Guest Experience Host!
Are you passionate about hospitality and creating unforgettable guest experiences? We are looking for a Guest Experience Host to be the welcoming face of our hotel, ensuring that every guest feels valued and well-cared for from arrival to departure. In this role, you will provide personalized service, assist with special requests, and act as a key point of contact to enhance guest satisfaction.
If you have strong communication skills, a proactive attitude, and a passion for delivering exceptional service, this is the perfect opportunity to be part of a dynamic team in a fast-paced, guest-focused environment.
Responsibilities:
- Provide a warm and professional welcome to guests, ensuring a seamless check-in and check-out experience.
- Ensure a smooth and satisfactory arrival and departure process, addressing any guest concerns proactively.
- Handle guest inquiries, special requests, and concerns with efficiency and a problem-solving mindset.
- Maintain up-to-date knowledge of hotel services, amenities, and local attractions to provide personalized recommendations.
- Follow up with guests to gather feedback and monitor satisfaction metrics, ensuring continuous improvement in service.
- Coordinate with other hotel departments to fulfill guest needs and enhance their overall stay.
- Foster strong relationships with VIP and repeat guests, ensuring their preferences are noted and expectations exceeded.
- Uphold confidentiality policies regarding guest information and maintain accurate records in the hotel’s system.
What We’re Looking For:
- Proficiency in English & Spanish (spoken and written)
- Previous experience in a guest-facing hospitality role is preferred.
- Strong ability to multitask and prioritize tasks effectively.
- A proactive, customer-focused attitude with excellent interpersonal skills.
- Familiarity with Microsoft Office and hotel management systems (Opera is a plus).
- Passion for hospitality and delivering outstanding guest experiences.
- 12 complimentary nights per year at Hyatt hotels worldwide.
- Discounts on Hyatt hotel stays not just for you, but also for your family and friends from day one.
- 50% discount on food and beverages when dining as a guest at selected Hyatt hotels.
- Employee cafeteria.
- Free access to a multifaceted Wellness Platform for mental well-being care that inspires human growth.
- Continuous learning and development opportunities to provide you with a clear career path, as well as promotion opportunities at Hyatt hotels worldwide.
Join a team that is making the journey more human. Connected. Sustainable. Here, everyone's role matters. The opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job: it is a career for people who care.
Recepcionista nocturno/a
25 oct.Hyatt Centric
Madrid, ES
Recepcionista nocturno/a
Hyatt Centric · Madrid, ES
.
Organization- Hyatt Centric Gran Via Madrid
Summary
Bienvenid@ a Hyatt Centric Gran Vía Madrid, el hotel urbano 5* más aventurero del centro de Madrid.
Buscamos un@ Auditor@ Nocturno@ para completar nuestro equipo. Saca tu lado más explorer y haz que nuestros huespedes disfruten el Madrid más auténtico.
¿ Qué harás en tu día a día con nosotros?
- Organizar el turno y equipo de acuerdo a las necesidades operativas del día.
- Correr la auditoria nocturna siguiendo la lista de tareas definida para esta función.
- Asegurar que el equipo siempre cuente con el stock necesario de materiales para la operación.
- Registrar en hostsos, hacer seguimiento y resolver cualquier inconveniente que haya sucedido durante la estadía del huésped asegurando satisfacción completa antes del momento del check out.
- Monitorear y accionar habitaciones puestas en espera (Queue room) y late check outs de acuerdo a las políticas del departamento.
- Elaborar los reportes de trabajo requeridos para su puesto y sus subordinados.
- Saldo de publicaciones de sala y día de cierre.
- Investigar todos los problemas de seguridad informados durante el turno para encontrar su causa y brinde recomendaciones para evitar problemas repetidos. Iniciar investigaciones y completar informes de incidentes cuando sea necesario
- Proporcionar informes al día siguiente para el hotel.
Experiencia previa como Recepcionista/ Auditor nocturno.
- Dominio de CRM Opera.
- Atención al detalle y actitud de mejora continua.
- Disponible para trabajar en turno de noche.
- Dominio de idioma ingles (oral/escrito). Valorable un tercer idioma.
- Serás parte de Hyatt Hotels Corporation, un grupo hotelero con más de 1300 hoteles por todo el mundo en 76 paises.
- Podrás beneficiarte de noches gratis en nuestra red de hoteles por todo el mundo.
- Las oportunidades de crecer con nosotros son infinitas: apostamos por nuestros equipos y damos oportunidades de movilidad tanto interna, como al resto de nuestros hoteles por todo el mundo.
- Nos enorgullece ser un lugar de trabajo con igualdad de oportunidades. Celebramos la diversidad y nos comprometemos a crear un entorno inclusivo para todas las personas que trabajamos en nuestros hoteles, independientemente de género, orientación sexual, identidad y/o expresión de género, origen racial o étnico.
- Tenemos dos fiestas al año para celebrar con nuestros talentos que contamos con el mejor equipo.
- ¡Nos gusta reconocer el compromiso y esfuerzo! Con nuestro programa Hystar, son los propios compañeros/as los/as que valoran al talento estrella.
¡Te esperamos!
Events Trainee (Internship)
23 oct.Grand Hyatt
Barcelona, ES
Events Trainee (Internship)
Grand Hyatt · Barcelona, ES
.
Organization- Grand Hyatt Barcelona
Summary
Are you ready to dive into the world of luxury hospitality and make an impact behind the scenes of unforgettable events?
At Grand Hyatt Barcelona, we’re on the lookout for enthusiastic, people-focused students to join our Events Internship Program.
This isn’t just any internship—it’s your chance to be part of a global brand where genuine care, personal growth, and incredible guest experiences come together. At Hyatt, our purpose is simple but powerful:
“We care for people so they can be their best.”
And that includes you.
Qualifications
Events Trainee Internship Grand Hyatt Barcelona
Ready to be the face behind the magic of world-class events?
Step into the fast-paced, detail-driven world of Meetings & Events at Grand Hyatt Barcelona, a 5-star Grand Luxury hotel where elegance meets efficiency. We’re looking for a Events Trainee to join our team from November—someone organized, people-focused, and ready to make every guest experience flawless.
As part of our Events & Banqueting team, you'll be the link between our clients and operations—ensuring that every meeting, incentive, conference, or gala goes off without a hitch. From guest interaction to on-the-ground logistics, you’ll be at the heart of it all.
What You’ll Do:
- Support the Events team in the coordination and planning of social, corporate, and private events
- Assist in the preparation of event documentation, including function sheets, schedules, and internal communications
- Help manage client communications, ensuring all event details are confirmed and accurately shared with relevant departments
- Collaborate with Banqueting, Kitchen, AV, and Housekeeping teams to ensure smooth event execution
- Contribute to inventory tracking, supplier coordination, and logistical planning
- Participate in data collection and reporting to evaluate event performance and support decision-making
- Assist with signage, materials, and digital organization of event-related documents
- Maintain internal filing systems and support administrative tasks related to event operations
- Represent the Grand Hyatt brand with professionalism, attention to detail, and a service-oriented mindset
- A current university student (preferably studying Hospitality, Events, or Tourism)
- Available to start in November for a 6-month internship
- Fluent in Spanish and English
- Organized, detail-oriented, and calm under pressure
- A confident communicator who thrives in guest-facing roles
- Proactive, flexible, and comfortable multitasking in a fast-paced environment
- Willing to work flexible hours, including evenings and weekends
- Able to sign a university internship agreement
- Legally authorized to work in Spain or enrolled in an EU internship program
- €500 net/month internship stipend
- 6 complimentary nights at Hyatt hotels worldwide
- Personalized learning path and access to Hyatt’s global training resources
- Free Headspace subscription for mindfulness and well-being
- Daily staff meals during working hours
- 6 vacation days during the internship period
- Mentorship, real-world experience, and exposure to luxury hospitality at its best
Grand Hyatt
Barcelona, ES
Data Analyst Trainee (Internship)
Grand Hyatt · Barcelona, ES
.
Organization- Grand Hyatt Barcelona
Summary
Kickstart Your Career with a Full-Time Revenue Internship at Grand Hyatt Barcelona!
Are you a hospitality student eager to dive into the strategic world behind hotel performance? This is your chance! Join us at Grand Hyatt Barcelona as a Data Analyst Trainee, where you'll be part of a dynamic and analytical team focused on maximizing hotel revenue and market performance.
We’re looking for a passionate intern to join our team starting in January 2026.
Your journey into the world of hotel strategy starts here!
What You’ll Be Doing:
As a Data Analyst Trainee, you'll gain practical, hands-on experience in one of the most data-driven and impactful departments in hospitality. Y
As a Data Analyst Intern , you will :
- Collect and analyze internal and market data to provide actionable insights for the Sales team .
- Support the preparation of regular reports and dashboards to evaluate commercial performance and identify trends .
- Contribute to projects aimed at improving processes and efficiency within the department , providing data- driven suggestions .
- Collaborate with team members to identify growth opportunities and optimize sales strategies .
- Participate in sales meetings and strategy discussions
- Learn about market analysis , pricing strategies , and key account management
- Gain insight into how a luxury hotel brand like Grand Hyatt operates within a competitive market like Barcelona
Qualifications
What We’re Looking For:
- Full-Time Commitment: This is a paid internship, Monday to Friday. Please note that housing is not included.
- Our internship programs require 6-month availability in Barcelona.
- Educational Collaboration: You must be able to sign a collaboration agreement with your school or study center.
- Work Authorization: You need to have legal authorization to work in Spain or your University must be approved for Internships in the EU.
- Relevant Career Path: Your studies should be related to the internship.
- Language Skills: Advanced English is a must and Advanced Spanish is highly valued.
- Passion for Learning: We seek individuals with a strong desire to learn and grow.
- Career Development: This is an excellent starting point for your professional journey.
- Vibrant Work Environment: Our team is young, dynamic, and supportive. We help each other, share laughter, and are passionate about our industry.
- Employee Perks: Enjoy complimentary meals in our Employee Cafeteria.
- Engaging Activities: Participate in our festive, recreational, and training activities.
- Mentorship: Benefit from guidance and support to help you thrive.
- Our Values: We uphold respect, integrity, empathy, experimentation, inclusion, and wellbeing.
- 12 complementary nights at Hyatt Hotels after 90 days of service
Hostess
Hyatt · Muro, ES
.
Organization- Sarena de Muro Resort Mallorca
Summary
Summary
Join us for this incredible opportunity to be part of our F&B team as a Host/Hostess at Sarena de Muro Resort Mallorca Part of Destination by Hyatt. If you are a dynamic person with experience in a similar position, who is interested in getting involved in a professional challenge linked to the lifestyle hotel sector, this could be the perfect opportunity for you.
Key Responsibilities:
Qualifications
Qualifications
- A friendly and outgoing personality with a passion for providing exceptional guest service.
- Ideally possess a relevant degree or diploma in Hospitality or Tourism Management.
- Strong customer service, communication, and interpersonal skills are essential.
- A proactive, well-presented, and guest-focused attitude is key to success in this role.
- Full-time contract.
- A dynamic and collaborative environment where you can develop professionally.
Apply today and start your journey with us!
_______________________________________________________________
Sarena de Muro Mallorca Resort Destination by Hyatt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.