Camaloon is looking for a young and motivated Business Support Live Agent to help us retain clients and help us grow.
If you are passionate about Sales and Customer Support and speak English, Spanish, Italian, German, French, Dutch or Swedish this opportunity is for you!
Who are we?
Camaloon is a Barcelona based e-commerce that allows the customization of a wide range of products (buttons, stickers, magnets, t-shirts, mugs, amongst others), offering solutions to both companies and individuals.
Our products are made in our facilities located at the heart of 22@, Barcelona’s innovation district.
We are a company with a young and versatile team with a clear international focus and it is our mission to inspire our clients to create unforgettable products.
What will your responsibilities be?
- Responsible for the communication with existing clients
- Answering customer queries and complaints via email, chat and/or telephone
- Accomplishing results on your own and with your team
- Inbound and outbound call handling to deliver consistent results (cross selling/overselling)
- French, German, English, Spanish, Italian, Dutch or Swedish as native language and fluent in another one
- Excellent communication and problem solving skills
- Empathy skills
- Proactivity
- Previous experience in Customer Support
- Dynamic and multicultural working environment
- Excellent Products and attractive industry
- Office location in Barcelona City Centre
- After work activities such as Laser tag, Poker Nights, Table games or LAN Parties
- Ping pong championships
- Subsidised Gym Membership with Gym for Less
- Subsidised Health Insurance
- Offices breakfast on Tuesdays
- Summer BBQs and Volleyball tournaments
- Summer, Fall and Chistmas Parties
- Afterwork Beers
- Tech, Marketing and Sales events and workshops on site.
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