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WikipediaGlovo
Madrid, ES
Account Manager Intern Regions Spain
Glovo · Madrid, ES
. Excel LESS
Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
YOUR MISSION
Glovo is looking for a talented and ambitious Account Manager Intern. Are you looking for a challenging experience in one of the fastest growing Startups in Europe? Do you want to contribute to building a product that will disrupt the On demand market?
THE JOURNEY
- Support Account Management Team in daily collaboration with Food Partners.
- Prepare reports and performance analyses to identify trends, opportunities, and risks
- Conduct outreach to Partners (email, phone, in-app messages) — e.g. to recommend Ads activation, follow up on performance or share promotional opportunities.
- Create and maintain operational files and dashboards in Google Sheets.
- Prepare presentations, business reviews, and recommendations for Partners (Ads, promotions, upsell, retention actions, operations).
- Monitor competitor and category trends; collect market insights and industry news.
- Assist in preparing internal documentation and materials that improve our operational excellence.
WHAT YOU WILL BRING TO THE RIDE
- You’re currently pursuing a Bachelor’s or Master’s degree (Business, Marketing, Management, Economics or similar)
- 6 months availability for an internship. Full Day availability from Monday to Friday (Friday afternoon excluded)
- Excellent written and spoken English and Spanish.
- You love working with data and are comfortable with Excel / Google Sheets.
- Strong analytical thinking and attention to detail.
- Curiosity, can-do attitude, and eagerness to learn about digital marketing and account management.
- Ability to work collaboratively in a fast-paced, dynamic environment.
Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
We Believe Driven Talent Deserves
- An enticing equity plan that lets you own a piece of the action.
- Top-notch private health insurance to keep you at your peak.
- Monthly Glovo credit to satisfy your cravings!
- Discounts on transportation, food, and even kindergarten expenses.
- Discounted gym memberships to keep you energized.
- Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
- Enhanced parental leave, and office-based nursery.
- Online therapy and wellbeing benefits to ensure your mental well-being.
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!
Scrum Master
21 abr.Davidson consulting
Barcelona, ES
Scrum Master
Davidson consulting · Barcelona, ES
. Agile Azure Scrum Jira DevOps Kanban LESS
Davidson Consulting España nace en el año 2014. Formamos parte del grupo Davidson, multinacional francesa de servicios tecnológicos con +18 años de experiencia en el sector y presencia en varios países europeos además de en Canadá. Somos 3000 compañeros a nivel global.
En España nos caracterizamos por ser un equipo de más de 150 profesionales altamente cualificados y apasionados por el mundo de la tecnología y la innovación. Por ello, nuestro objetivo es seguir aumentando el equipo para continuar involucrados en proyectos nacionales e internacionales de gran envergadura.
Desde Davidson buscamos un/a Scrum Master, que se incorpore a nuestro equipo de Davidson en Barcelona.
Funciones:
- Facilitar ceremonias Agile: reuniones diarias (daily stand-ups), planificación de sprint, revisiones y retrospectivas.
- Actuar como servant leader para apoyar a los equipos y eliminar impedimentos.
- Promover los principios Agile y fomentar una cultura ágil.
- Comunicar avances, riesgos y dependencias a las partes interesadas.
- Hacer seguimiento y reportar la velocidad del equipo, el progreso del sprint y las métricas.
- Fomentar la colaboración, la innovación y la alineación con los objetivos organizacionales.
- Apoyar la gestión del backlog, el refinamiento de historias de usuario y la planificación de sprint.
- Guiar y mentorizar a los equipos para mejorar su madurez Agile.
- Apoyar la escalabilidad de las prácticas Agile entre equipos.
- Identificar riesgos y cuellos de botella e implementar estrategias de mitigación.
Requisitos mínimos:
- + 6 años de experiencia como Scrum Master en entornos Agile.
- Amplia experiencia con metodologías Scrum y Kanban.
- Experiencia con herramientas Agile: Jira, Azure DevOps, Confluence.
- Experiencia con el ciclo de vida de desarrollo de software y prácticas DevOps.
- Nivel alto de inglés.
Requisitos deseables:
- Experiencia con marcos Agile (por ejemplo, SAFe, LeSS).
- Experiencia en gestión de proyectos digitales.
- Habilidades analíticas y de resolución de problemas.
- Francés.
¿Qué ofrecemos?
- Modelo de trabajo en formato híbrido en Barcelona (2 días presenciales).
- Salario competitivo según valía y experiencia aportada.
- Plan de carrera y desarrollo profesional.
- Clima laboral y cercanía personal.
¿Por qué unirte a nosotros?
Nos caracterizamos por el excelente trato a los compañeros y una estructura organizativa horizontal. Te sentirás arropado y como en casa, tu opinión siempre importa. Contarás con oportunidades reales de crecimiento y proyección.
Si estás interesad@ en participar en el proceso de selección o simplemente quieres conocer más sobre estas oportunidades, ¡no dudes en postularte a la oferta!
#DavidsonConsulting #TeRetamosAFicharPorNosotros
SUSTAINABILITY INTERN
21 abr.SanLucar Company
Puçol, ES
SUSTAINABILITY INTERN
SanLucar Company · Puçol, ES
. LESS
Your Passion - our daily business
Sustainability and ESG standards’ play an important role at SanLucar. We have developed a global sustainability strategy for the company focused on environmental and social objectives. The world is changing and a sustainable agriculture with environmentally friendly methodologies, reduction of residues and less consumption of resources are necessary to achieve the Sustainable Development Goals (SGDs).
Our goal is to make a positive contribution to society and the environment through our actions and behavior, while at the same time reducing the negative effects.
As an intern (m/f/d) in this area, your tasks will include to give support in the Working Group implementing Sustainability aspects trough the company, assist in the development of our Sustainability Report and indicator system, to work with the team on developing the Sustainability Management System for the group, give support on the Supplier’s Monitoring System regarding ESG topics and cooperate in the arrangement of social activities. Finally, you will help us in the research and analysis activities on current sustainability topics complete the tasks, as well to prepare summary presentations.
At any time, we count on your independence, your sense of responsibility and the contribution of your own ideas and suggestions.
Why become a SanLucarian?
Your internship will be accompanied by a tutor responsible for your professional training and by a supervisor of internships for the organization in general. You will also receive a personalized training plan and we regularly carry out an evaluation session in which we intend to carry out a personalized follow-up. In addition, we remunerate your activity monthly with 600€ gross. At the end of your stay we will give you a training certificate, including the evaluation. Of course, we can also offer you lots of sunshine, fresh fruits and plenty of opportunities to join our multi-cultural team.
Requisitos:
What You’ll Bring Along
- You are studying, have just graduated or in postgraduate studies in a field related to sustainability (environment, circular economy, social responsibility, biology, forestry engineering...) or related to the food industry (agriculture engineering, food technology...)
- You have interest in sustainability in your everyday work and life, you would like to know how handle it in a company and are motivated to learn more about the task.
- You have excellent language skills in Spanish and English, each additional language (German, French;…) will be a plus
- You are open-minded, work independently, have analytical capacity and enjoy working in a team.
- You have already gained some experience in sustainability topics and already have experience abroad.
- You can make an internship contract through your university or scholarship.
SCRUM MASTER
21 abr.Neotalent Conclusion
Barcelona, ES
SCRUM MASTER
Neotalent Conclusion · Barcelona, ES
. Agile Azure Scrum Jira DevOps Kanban LESS
Who are we:
Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation of their application ecosystems.
We are talent specialists, attracting the best people and combining them with the needs of the most ambitious projects, at the right time. Our success comes from our investments in innovation, our focus on results, and, above all, the guarantee that our people will have happy and rewarding careers.
With over 25 years of solid experience, Neotalent Conclusion has established its presence in key locations, including Madrid, Lisbon and Porto. The company currently has more than 950 professionals in the different areas in which it operates.
Neotalent, the responsive people.
Find out more about us at www.neotalent.pt/es y https://neotalent.pt/es/oportunidades-de-carrera/.
Role Overview:
We are looking for a Scrum Master to join our team and help us deliver high-quality solutions to our clients.
What you will do:
- Facilitate Agile processes within Scrum teams by organizing and leading daily stand-ups, sprint planning, sprint reviews and retrospectives to ensure continuous improvement and delivery excellence.
- Act as a servant leader, supporting Product Owners and development teams by removing impediments, fostering collaboration and maintaining high levels of motivation and productivity.
- Promote Agile best practices, principles and values across teams and the wider organization to cultivate an Agile mindset and culture.
- Communicate effectively with stakeholders at different levels, including senior management, ensuring transparency on progress, risks and dependencies.
- Track and report team velocity, sprint progress and key project metrics to enable data-driven decision making and continuous delivery.
- Foster a collaborative environment that encourages innovation, learning and adaptability, ensuring alignment with organizational goals and strategic initiatives.
- Support teams in adopting Agile tools and techniques such as backlog management, user story refinement and sprint planning to optimize workflow and delivery.
- Drive initiatives to improve Agile maturity by providing coaching, training and mentoring on Agile practices and frameworks.
- Support the scaling of Agile practices across multiple teams and projects, ensuring alignment with enterprise frameworks such as SAFe, LeSS or similar.
- Proactively identify risks and bottlenecks in the Agile process and work with teams and stakeholders to define and implement mitigation strategies.
What you are like:
- Proven experience as a Scrum Master in Agile environments, with a strong understanding of Scrum, Kanban and other Agile methodologies.
- Solid experience using Agile tools such as Jira, Azure DevOps and Confluence to manage workflows and reporting.
- Good understanding of the software development lifecycle, DevOps practices and digital project management.
- Strong analytical and problem-solving skills, with the ability to diagnose issues and propose effective solutions.
- Excellent communication skills and the ability to work with both technical and non-technical stakeholders.
- Fluent English, both written and spoken.
Why join us
- Work on challenging projects for big clients
- Learn more about emerging technologies
- Design your career plan
- Access to continuous training and certifications
- Evolve through our internal mobility program
- … and much more!
Front Desk Clerk
20 abr.Marriott Vacations Worldwide
Estepona, ES
Front Desk Clerk
Marriott Vacations Worldwide · Estepona, ES
. TDD LESS Office
CRITICAL TASKS
Working Relationships
Reports to: Front Office Manager
Interfaces: Customers, Suppliers, Heads of Departments, MVW Associates, outsource associates.
Safety and Security
- Reports work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Maintains awareness of undesirable persons on property premises.
- Follows property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
- Identifies and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Guest Relations
- Welcomes and acknowledges each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
- Anticipates guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Addresses guests' service needs in a professional, positive, and timely manner.
- Thanks guests with genuine appreciation and provide a fond farewell.
- Provides assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
- Engages guests in conversation regarding their stay, property services, and area attractions/offerings.
- Assists other associates to ensure proper coverage and prompt guest service.
- Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
- Speaks to guests and co-workers using clear, appropriate and professional language.
- Discusses work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
- Provides assistance to coworkers, ensuring they understand their tasks.
- Talks with and listens to other associates to effectively exchange information.
- Exchanges information with other associates using electronic devices (e.g., pagers and two-way radios, email).
- Supports all co-workers and treat them with dignity and respect.
- Handles sensitive issues with associates and/or guests with tact, respect, diplomacy, and confidentiality.
- Develops and maintains positive and productive working relationships with other associates and departments.
- Partners with and assist others to promote an environment of teamwork and achieve common goals.
- Listens to and considers the concerns of other associates, responding appropriately and effectively.
- Complies with quality assurance expectations and standards.
- Stands, sits, or walks for an extended period or for an entire work shift.
- Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
- Activates room keys using electronic key machine (e.g., Saflok) and reissue new room keys to guests as necessary (e.g., lost key) by verifying guest identity and using electronic key machine.
- Ensures rates match market codes and that any exceptions are documented and include an explanation.
- Secures valid form of payment (e.g., credit card, cash) prior to issuing room key.
- Processes all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
- Processes all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest's stay.
- Accommodates requests for room changes when possible.
- Communicates to appropriate staff that there are guests that are waiting for an available room.
- Verifies and adjusts billing for guests.
- Sets up accurate accounts for each guest upon check-in according to their requirements (i.e., shares, separate room/tax/incidentals, comp).
- Assigns room according to guest request and preferences whenever possible.
- Asks for and enters Marriott Rewards information (e.g., number, name, address) when taking reservation or checking guest in.
- Advises guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required.
- Keeps track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping.
- Clears departures in computer system to document that rooms are no longer occupied.
- Coordinates with Housekeeping to track readiness of rooms for check-in and to report guest concerns.
- Reviews requests for late check-outs and approve according to occupancy.
- Files guest paperwork or documentation.
- Operates telephone switchboard station to answer telephone calls.
- Runs daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
- Prints contingency lists to have a record of all guests in case of emergency.
- Runs credit card authorization report and check for discrepancies.
- Supplies guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
- Identifies and explains room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
- Follows up with guests to ensure their requests or problems have been met to their satisfaction.
- Receives, records, and relays messages accurately, completely, and legibly.
- Contacts appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
- Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.
- Provide and book any kind of service including MVW approved 3rd party company services. Completion of process of charge, 3rd party company contact and confirmation to guests.
- Usage of property systems and software to provide services to guests
- Help, handle, and complete Services which cover guests needs of item found at the Resort store.
- Notifies Loss Prevention/Security of any guest reports of theft.
Responsible for an efficient and courteous arrival at the resort for owners, guests, local owners, providers, and associates. Daily deal with all required tasks of the Entrance Gate checklists. Will handle Express Check-In following the standards as directed by the Front Office.
To assist guests efficiently, courteously, and professionally to always maintain Marriott’s high standard of service and hospitality. Following check-Ins and Check-Out standards.
To always ensure that Marriott’s high standard of service and hospitality. Following check-Ins and Check-Out standards.
Essential Job Functions
- Handle the control of the resort entrance efficiently and in a professional manner, following the company procedures.
- Follow and know the procedure for the alarm panel and all security standards.
- Hand over any relevant information with the relevant departments or shifts, using the right ways of communication.
- Keep updated on all current information related to the Gate.
- Always use the correct telephone etiquette.
- Develop a thorough knowledge of resort property, resort staff, resort services and the hours of operation.
- Maintain a high standard of personal hygiene and wear proper uniform at all times.
- Ensure the cleanliness and neatness of entrance gate area.
- Understand the resort fire and safety procedures and follow the procedure of the alarm panel.
- Handle guest complaints in a professional and hospitable manner.
- Report any unusual occurrences to the MOD, Front Office Manager or Resort Manager.
- Adhere to all company policies and procedures.
- Perform other duties as required to meet the needs of the department or as instructed by Management.
- Be punctual and always wear the name tag and uniform during working hours.
- Perform all tasks in a timely manner ensuring all deadlines are met.
- Perform other related tasks as assigned by management.
- Comply with MVW policies and procedures.
- Be proactive and have a flexible approach to work, always meeting the needs of the department and the business.
- Maintain an attitude and commitment to provide excellent service to all customers and associates. Respond sensitively to the needs and feelings of others, regardless of status or position; accept interpersonal differences and maintain a constructive rapport with all associates and customers.
- Maintain a working knowledge of all Marriott product lines.
- Maintain computer systems knowledge (Opera, MS Office, e-mail etc.)
- Work with all MVW colleagues as a team, always supporting the needs within that team and those of the business.
- Protects the privacy and security of guests and coworkers.
- Ensures uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Maintains confidentiality of proprietary materials and information.
- Follows company and department policies and procedures.
- Protects company tools, equipment, machines, or other assets in accordance with company policies and procedures.
- Performs other reasonable job duties as requested.
Analytical Skills
- Problem Solving
- Decision-Making
- Computer Skills
- Learning
- Team Work
- Diversity Relations
- Customer Service Orientation
- Interpersonal Skills
- Listening
- Telephone Etiquette Skills
- English Language Proficiency
- Communication
- Applied Reading
- Dependability
- Integrity
- Positive Demeanor
- Presentation
- Safety Orientation
- Adaptability/Flexibility
- Stress Tolerance
- Initiative
- Multi-Tasking
- Time Management
- Typing
Education
High school diploma/G.E.D. equivalent
Related Work Experience
No related work experience is required
Supervisory Experience
No supervisory experience is required
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.