Empleos para LESS en wijobs.es

Nivel de experiencia---
Tipo de contratoA tiempo completo
PublicadaNueva

Teletrabajo . React Python Django GraphQL REST AWS Sass Redux Terraform LESS Machine Learning React Native

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

Kraken Customer

What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.

Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.

Our team

All technology is written and maintained by a multi-discipline engineering team of around 900 people globally. This includes server-side, client-side and mobile engineers working closely with UX experts, copywriters and designers.

We follow a Kanban-like approach, using Google docs and Asana to specify and manage work; Github, CircleCI and Terraform Enterprise as part of an immutable-infrastructure, continuous delivery pipeline; and Loggly, Sentry and Cloudwatch to measure performance and monitor production.

Some of our coding conventions are open-source .

Kraken is a great place to learn, work with some talented engineers and level-up your skills.

More recently, we have acquired the green energy start up Umeme in order to bring the green energy revolution to the Spanish market. Read more HERE.

It's in making this vision a reality that we are looking for you to help us achieve this.

Our team
All technology is written and maintained by a multi-discipline engineering team of around 500 people globally. This includes server-side, client-side and mobile engineers working closely with UX experts, copywriters and designers.

We follow a Kanban-like approach, using Google docs and Asana to specify and manage work; Github, CircleCI and Terraform Enterprise as part of an immutable-infrastructure, continuous delivery pipeline; and Loggly, Sentry and Cloudwatch to measure performance and monitor production.

Some of our coding conventions are open-source .

Octopus is a great place to learn, work with some talented engineers and level-up your skills.

Our technology
On the server-side, we mainly use Python. Most of our websites are powered by Django, Django-REST-framework and GraphQL (Graphene).

We use AWS heavily, employing most of the "Hashistack" (eg Packer, Consul, Terraform) as part of a continuous deployment pipeline. See, for example, Django, ELB health checks and continuous delivery.

Client-side, we use React, Redux and SASS; our mobile apps are built using native code or React Native.

What You'll Do

We have lots of difficult design challenges to solve. The Spanish energy market is complicated, outdated and process-heavy - there's an awful lot of domain modelling that we need to get right. Strong attention to detail is essential
We have difficult technical problems to solve. With the advent of smart meters, we'll soon be processing millions of meter readings a day. We need the right technology in place to handle this smoothly as well as feeding data into a machine learning pipeline that models and predicts consumption
There's a great opportunity for disruption in the Spanish energy market. The big suppliers still dominate, but are not exactly popular. The energy landscape is changing as we move to more dis-aggregated forms of generation, with less predictability, more dynamism and smarter technology. Octopus Energy were the first UK supplier to introduce a "tracker" tariff whose prices track the daily wholesale prices: http://www.cleanenergynews.co.uk/news/efficiency/octopus-offers-transparency-with-wholesale-price-tariff
You'll be working for a company that’s fighting climate change. Our parent company is the largest investor in solar generation in the UK, and are funding wind and anaerobic digestion. As a supplier, we're helping people to use greener technology and renewable energy, all helping move the UK towards a lower carbon future

What You'll Have

We're looking for someone with a general interest in technology and problem-solving; someone diligent and thoughtful. It would be helpful to have experience/expertise in the following (in rough priority order):
Python
Django (or equiv. web framework)
Domain modelling
HTTP and REST APIs
Writing robust and fault-tolerant software
Celery and async processing
Postgres
English & Spanish

Plus experience in the following would be a bonus:

AWS
Terraform, Packer, Consul
React and Redux

Why you'll love it here:

Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Kraken - what's more important to us is finding the right Kraken-fit!
Kraken has an unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people
Visit our perks hub - Kraken Employee Benefits

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [email protected] and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.

Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms

Nivel de experiencia---
Tipo de contratoA tiempo completo
PublicadaNueva

. LESS

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

The Mission

The XL team manages Glovo Spain's largest accounts. As a Senior Account Manager, you own a portfolio of these accounts end-to-end: the relationship, the commercial agenda, and the day-to-day execution.

This is a commercial role at its core. You will be managing senior relationships with major national brands, running structured business reviews, identifying growth opportunities, and executing the levers that move performance. You will also be the internal coordinator when things need to get done — working across Finance, Operations, Ads, and Marketing to make sure what is agreed actually happens.

The role rewards people who combine strong commercial judgment with the discipline to stay on top of the detail. Both matter here.

What You Will Do

Own the relationship: You are the primary point of contact for your portfolio. You build trust with your partners' key stakeholders, understand their business priorities, and manage the relationship proactively — not just at review time.
Lead business reviews: You prepare and deliver MBRs and QBRs end-to-end: clear narrative, data-backed, with a concrete action plan. You run the conversation, not just the presentation.
Monitor and act on performance: You track how your accounts are performing across key metrics, and bring a point of view and a recommendation when something needs to change.
Execute the commercial agenda: You manage promotional activations, advertising commitments, and marketing initiatives. You identify opportunities to grow the partnership and pursue them at the right moment with a well-framed pitch.
Coordinate internally: You are the person who makes sure commitments to partners get delivered. That means working cross-functionally to resolve issues — billing, operations, campaign execution, etc. — and keeping partners informed throughout.
Build commercial proposals: You prepare structured materials to support growth conversations: account plans, opportunity analysis, investment cases. You think ahead and bring that thinking to your partners.

What Makes This Role Distinctive

Small portfolio, high stakes: You manage a small number of major national accounts. The relationships are deep, the conversations are substantive, and your impact is directly visible.
Real commercial scope: This is not a maintenance role. You will be involved in promotional strategy, investment discussions, and growth planning with some of the most important restaurant brands in Spain.
High standards, fast feedback: as any team at Glovo, the XL team operates with a very high bar for preparation and follow-through. You will be expected to meet it — and you will find the environment sharper for it.

Qualifications

What You Bring

Commercial acumen: You know how to build a case, read a room, and move a conversation forward. You are comfortable in senior commercial discussions and have a track record of driving outcomes in complex, high-value relationships.
Strong communication: You present with confidence and structure - write with clarity, and adapt your style to the audience. You are direct without being blunt, and persuasive without overselling.
Structured and reliable: You manage a demanding workload without losing track of the detail. Partners and internal teams know that when you own something, it gets done.
Comfortable with data: You can navigate dashboards and spreadsheets, extract what matters, and use it to support a clear argument. You do not need to be a data specialist — you need to be someone who uses data well in a commercial context.
+4 years in senior account management or commercial client-facing roles: Background in food delivery, marketplace platforms, FMCG, or high-growth tech is a strong plus. What matters is that you have managed significant accounts and driven commercial outcomes independently.
Full professional proficiency in English, both written and verbal.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

What We Offer

A portfolio of Spain's most important QSR accounts, including some of the most recognised restaurant brands in the country.
A fast-paced environment where commercial initiative and independent judgment are valued.
Hybrid working model based in Madrid.
Competitive package with variable component tied to portfolio performance.
Real exposure to senior commercial decisions and room to grow.

We Believe Driven Talent Deserves

🌟 An enticing equity plan that lets you own a piece of the action.
💪 Top-notch private health insurance to keep you at your peak.
🍔 Monthly Glovo credit to satisfy your cravings!
💳 Discounts on transportation, food, and even kindergarten expenses.
🏊 Discounted gym memberships to keep you energized.
🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
👪 Enhanced parental leave.
🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Additional Information

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Nivel de experiencia---
Tipo de contratoA tiempo completo
Publicada14 abr.

Teletrabajo . LESS

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Medical Affairs Group

Job Sub Function

Medical Science Liaison

Job Category

Scientific/Technology

All Job Posting Locations:

Madrid, Spain

Job Description

Johnson & Johnson, compañía líder en el sector, busca incorporar un profesional de Medical Scientific Liaison para su unidad de CART y Biespecíficos Mieloma Múltiple con residencia en Granada o Málaga.

Con el porfolio y pipeline más interesante del sector, J&J ofrece la oportunidad de formar parte de un proyecto innovador, puntero y referente dentro de la industria farmacéutica.

Como parte de Johnson & Johnson, nuestra misión es transformar la vida de los pacientes mediante el descubrimiento y desarrollo de soluciones innovadoras para cubrir las necesidades médicas más importantes de nuestro tiempo.

Buscamos incorporar profesionales con talento, ganas ilimitadas de contribuir, aprender, y buenos ¨team-players¨, dispuestos a afrontar cualquier reto y a lograr resultados excelentes. Buscamos personas que sean capaces de encontrar oportunidades y proactivamente fomentar su propio desarrollo.

Principales Funciones Que Desempeñar

To keep abreast of medical and scientific knowledge.

Continuous update on products, patient’s treatment trends, clinical activities and studies conducted within the therapeutic area in their region.

Development and maintenance of a contact network with Leading Specialists.

Understand their needs, key value drivers, practical treatment patterns and scientific activities within therapeutic area
Communicate value of company products, incl. clinical questionnaire discussions
Through scientific interactions, communicate medical benefits of products and contribute to foster innovative approaches
Represent the company within professional associations in the therapeutic area in cooperation with Medical Affairs/ Medical Education and other positions in the Medical Affairs Department
Proactive and reactive communication of medical scientific data according to following criteria
Proactive Scientific Communication to Leading Specialists must be consistent with the last approved Summary of Product Characteristics regarding the safe and effective use of approved products in approved indications. Content of Scientific Communication should be highly scientific, accurate, fair and objective, based on an up-to-date evaluation of all relevant evidence and reflect that evidence clearly, using neither marketing claims nor brand name.
In some very specific circumstances, the MSL can interact proactively with non-Leading Specialists. The program should be clearly defined in the MSL Country Activity Plan, providing the rational, the objective, content, timelines and selection criteria of the HCPs to be involved.
Description of R&D programs and discussing regulatory developments with no promotional intent are also part of Scientific Communication.
Reactive Communication of medical scientific data can be provided upon request to any Health Care Professional, within the approved label or off-label. The request should come either directly from the HCP or via the Medical Information department. MSLs are required to document all off-label information requests they receive from Leading Specialists and other HCPs that they may interact with.

Organization and participation in Medical Education activities, at local &/regional level:

Identify/support/educate speakers
Build Medical Education programs with scientific third party
Collaborate with Medical Education manager in National Medical education activities
Provide scientific material under request. MSLs may initiate discussion with potential speakers, discussing documents/ slides which may be of help for future presentations.
Organization and participation in Advisory Boards in cooperation with Medical Affairs/Medical Education/other positions in the Medical Affairs Department.
Market Access Discussions

Pre- Approval Activities

Provision of scientific support to company Sales Representatives and other company representatives

Provide medical and product training and scientific support to Sales Representatives in coordination with Training/Medical Affairs Department as appropriate
Act as a reference point to Sales Representatives for any scientific query, in collaboration with Medical Information as appropriate.

Local implementation of Medical Affairs Plan in their areas:

Support the set up and follow up of local company sponsored studies, registries and other non-interventional Medical Affairs studies
Propose investigators and sites for interventional and non-interventional Medical Affairs studies.
Participate in investigator meetings preparation, recruitment follow-up and study result presentation.
Receive investigator proposals for IIS and ensure they are discussed within the Medical Affairs department for decision.
Through scientific interactions, gain valuable insight into treatment patterns and scientific activities in the therapeutic area and provide input and a strategic view to the company Medical Affairs Plan / business decision-making.
Observes and promotes all regulatory requirements as defined in applicable regulations, rules and procedures established by the Company, including but not limited to Health Care Business Integrity and Pharmacovigilance
Follow principles, procedures and training included in SAFE Fleet program.
GCO collaboration: Support GCO studies when needed through the identification of potential sites and facilitating a direct contact with leading specialists.
Report all suspected adverse reactions, serious or non serious, I may be aware of within a maximum of 24 hours after being aware of it and communicate it to the Pharmacovigilance Department.

Additionally, for all employees involved in Research Related Activities (RRA):

Ensure safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met and appropriately managed when planning projects, developing materials, executing projects and contracting vendors.
Ensure HCC and legal requirements (Fair Market Value, Transfer of Value rules, Promotional Materials rules) are fully understood, appropriately managed and complied with when planning projects, developing materials, executing projects and contracting vendors.
Ensure inspection readiness with respect to personal training compliance, and availability of recent CV and individualized Job Description.

Qualifications

Scientific degree: Medical Doctor, Pharmaceutical or Nature Science university degree, or related qualification (i.e. psychology degree)
Deep knowledge of the therapeutic area, strength in research and interpretation of medical data
Background to be accepted by the Leading Specialists in peer-to-peer relationship, i.e. relevant work experience, scientific acumen and/or communication skills.
Highly customer focused with an awareness of the importance of business results
Innovative with the ability to coordinate and drive a complex and changing environment
Awareness of, and adherence to, Johnson & Johnson Credo values and International Health Care Business Integrity Guide.

Special Requirements

Deep scientific knowledge in the therapeutic area

Required Skills

Preferred Skills:

Analytical Reasoning, Analytics Insights, Clinical Data Management, Clinical Trials, Collaborating, Communication, Data Reporting, Detail-Oriented, Digital Culture, Digital Literacy, Execution Focus, Market Research, Medical Affairs, Medical Communications, Medical Compliance, Product Knowledge, Relationship Building, Scientific Research, Technologically Savvy

Nivel de experiencia---
Tipo de contratoTemporal
Publicada13 abr.

. Excel LESS

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

YOUR MISSION

Glovo is looking for a talented and ambitious Account Manager Intern. Are you looking for a challenging experience in one of the fastest growing Startups in Europe? Do you want to contribute to building a product that will disrupt the On demand market?

THE JOURNEY

Support Account Management Team in daily collaboration with Food Partners.
Prepare reports and performance analyses to identify trends, opportunities, and risks
Conduct outreach to Partners (email, phone, in-app messages) — e.g. to recommend Ads activation, follow up on performance or share promotional opportunities.
Create and maintain operational files and dashboards in Google Sheets.
Prepare presentations, business reviews, and recommendations for Partners (Ads, promotions, upsell, retention actions, operations).
Monitor competitor and category trends; collect market insights and industry news.
Assist in preparing internal documentation and materials that improve our operational excellence.

Qualifications

WHAT YOU WILL BRING TO THE RIDE

You’re currently pursuing a Bachelor’s or Master’s degree (Business, Marketing, Management, Economics or similar)
6 months availability for an internship. Full Day availability from Monday to Friday (Friday afternoon excluded)
Excellent written and spoken English and Spanish.
You love working with data and are comfortable with Excel / Google Sheets.
Strong analytical thinking and attention to detail.
Curiosity, can-do attitude, and eagerness to learn about digital marketing and account management.
Ability to work collaboratively in a fast-paced, dynamic environment.

We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We Believe Driven Talent Deserves

Monthly Glovo credit to satisfy your cravings!
Discounts on transportation, food, and even kindergarten expenses.
Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
Enhanced parental leave, and office-based nursery.
Online therapy and wellbeing benefits to ensure your mental well-being.

Additional Information

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Nivel de experiencia---
Tipo de contratoA tiempo completo
Publicada12 abr.

. LESS

Job Title: Trainer

Reports to: Club Manager

Status: Part Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties And Responsibilities

Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.
Creating creative and unique ways to promote PE@PF class sign-ups.
Create bi-weekly updates consisting of a variety of exercises.
Meet class requirements based on club size and member traffic.
Assist in front desk related activities including:

Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take potential members on tours.
Changing/updating member account information

Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
Help maintain the neatness/cleanliness of the club.
Assist in cleanliness and appearance of club.

Minimum Qualifications

Honesty and good work ethic
Strong communication and organizational skills
A passion for fitness and health
Punctuality and reliability are a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Completed fitness trainer certification.

Physical Demands

Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.

Benefits

Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Nivel de experiencia---
Tipo de contratoA tiempo parcial
Publicada12 abr.

. TDD LESS

Greets and escorts guests to rooms. Opens doors and assists owners/guests/visitors entering and leaving property. Informs them of property amenities, services, and hours of operation, and local areas of interest and activities. Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, in-room safe, etc.). Transports guest luggage to and from villa/guest room and/or designated bell area. Assists with luggage storage and retrieval. Assists owners/guests/visitors in and out of vehicles, including assisting with loading/unloading luggage. Supplies owners/guests with directions. Arranges transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) and records advance transportation request as needed. Communicates parking procedures to owners/guests/visitors.

Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications. Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets. Welcomes and acknowledges all owners/guests according to company standards, anticipates and addresses owners/guests’ service needs, assists individuals with disabilities, and thanks owners/guests with genuine appreciation. Speaks with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette. Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of other associates. Complies with quality assurance expectations and standards. Stands, sits, or walks for an extended period or for an entire work shift. Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance. Performs other reasonable job duties as requested by Supervisors.

CRITICAL TASKS

Guest Relations

Addresses owner/guests' service needs in a professional, positive, and timely manner.
Welcomes and acknowledges each owner/guest with a smile, eye contact, and a friendly verbal greeting, using the owner/guest's name when possible.
Provides assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
Actively listens and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, etc.) to resolve issues and build trust.
Thanks guests with genuine appreciation and provide a fond farewell.
Anticipates owner/guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Engages owners/guests in conversation regarding their stay, property services, and area attractions/offerings.
Assists other associates to ensure proper coverage and prompt guest service.

Communication

Speaks to guests and co-workers using clear, appropriate and professional language.
Discusses work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Talks with and listens to other associates to effectively exchange information.
Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.

Working With Others

Supports all co-workers and treats them with dignity and respect.
Develops and maintains positive and productive working relationships with other associates and departments.

Quality Assurance/Quality Improvement

Complies with quality assurance expectations and standards.

Physical Tasks

Stands, sits, or walks for an extended period of time or for an entire work shift.
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance.

Greet/Escort Guests

Supplies owner/guest with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Tags, stores, and retrieves luggage from storage, providing guests with proper claim tickets for their luggage.

Safety and Security

Follows company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Uses proper equipment, wears appropriate personal protective clothing (PPE), and employs correct lifting procedures, as necessary, to avoid injury.
Maintains awareness of suspicious persons on property premises.
Reports work related accidents, or other injuries immediately upon occurrence to manager/supervisor.

Policies and Procedures

Protects the privacy and security of guests and coworkers.
Ensures uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Maintains confidentiality of proprietary materials and information.
Follows company and department policies and procedures.
Protects company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Performs other reasonable job duties as requested.

CRITICAL COMPETENCIES

Interpersonal Skills

Customer Service Orientation
Team Work
Diversity Relations
Interpersonal Skills

Communications

Communication
Listening
English Language Proficiency

Personal Attributes

Presentation
Positive Demeanor
Dependability
Integrity

Preferred

QUALIFICATIONS

Education

High school diploma/G.E.D. equivalent

Related Work Experience

No related work experience is required

Supervisory Experience

No supervisory experience is required

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Tipo	Nombre	Finalidad	Duración
Sesión	ASP.NET_SessionId	Administra la sesión del usuario en el sitio web	Durante la sesión del usuario
Sesión	wj_uuid	Identifca al usuario ente distintas sesiones	1 año
Anti falsificación	.AspNetCore.Antiforgery.*	Proporciona protección contra ataques de falsificación de solicitudes entre sitios	Durante la sesión del usuario
Autentificación	.AspNetCore.Cookies	Almacena datos encriptados del usuario que se requieren para acceder o mostrar datos en el sitio	Durante la sesión del usuario
RGPD	.AspNet.Consent wj_con_pe wj_con_ad wj_con_an	Almacenan información relativa a las preferencias del usuario sobre el Reglamento General de Protección de Datos o RGPD	1 año

Tipo	Nombre	Finalidad	Duración
Idioma	.AspNetCore.Culture	Almacena información relativa a tu preferencia de idioma	1 año
Búsqueda	wj_loc wj_search wj_tags wj_tags_loc	Almacena información para recordar tus preferencias de búsqueda	1 año
Favoritos	wj_bookmarks wj_likes	Almacena información relativa a tu contenido favorito	1 año
Alertas por email	wj_e_sub	Indica si el usuario esta o no suscrito a las alerta por email	1 año
Alertas por email	wj_e_sub_v	Indica si el usuario ha verificado o no su suscripción por email	1 año
Alertas por email	wj_e_sub_a	Indica si el usuario tiene o no activas las alertas por email	1 año
Alertas con OneSignal	__cfduid	Puedes conocer cómo OneSignal usa la información de sitios o aplicaciones que usan sus servicios visitando su sitio web	1 mes
Sesión	wj_tv	Indica si el usuario es recurrente	1 año

Tipo	Nombre	Finalidad y duración
Google Analytics	_ga _gat _gid AMP_TOKEN _gac_* _lc.visitor_id.*	Puedes conocer cómo Google usa la información de sitios o aplicaciones que usan sus servicios visitando su sitio web
Hotjar	_hjClosedSurveyInvites _hjDonePolls _hjMinimizedPolls _hjShownFeedbackMessage _hjid _hjRecordingLastActivity _hjTLDTest _hjUserAttributesHash _hjLocalStorageTest _hjIncludedInPageviewSample _hjIncludedInSessionSample _hjAbsoluteSessionInProgress	Puedes conocer cómo Hotjat usa la información de sitios o aplicaciones que usan sus servicios visitando su sitio web

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