Job Description: Manage interface and communications with all customers. Provide technical expertise, single point of contact for queries and support. Resolve complex faults and issues. Analyze impact and approve changes to product/system/network.
Job Description:

Manage interface and communications with all customers.

Provide technical expertise, single point of contact for queries and support.

Resolve complex faults and issues.

Analyze impact and approve changes to product/system/network.

Interface control to linked product/system/networks.

Provide tracking and delivery time indication.

Publish internal & external reports about activity & performances evaluation. Configuration control.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Secure Land Communications SAU S.A.

Employment Type:

Permanent

Experience Level:

Professional

Job Family:

Customer Eng.&Technical Support&Services

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected] .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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