As a Trainee in Financial Client Services – Cash Management, you will be part of the FCS team in Spain, collaborating closely with the Front Office (International Trade & Transactional Banking), operational managers, and clients. You will support the management of treasury operations, cash flows, and client services, ensuring cross-business continuity in case of absence.

Key Responsibilities

• Monitor, and coordinate investigations into detected anomalies (overruns, overdue authorizations, etc.).
• Analyze and respond to compliance requests related to financial flows.
• Maintain diary systems to ensure all actions on the portfolio are monitored.
• Ensure that a high level of interaction and communication is maintained with the Front Office to ensure full knowledge of developments in the Cash Management Activity.
• Manage Account opening process.
• Clarify the doubts that Back Office may have.
• Collaborate providing information on the portfolio to the Front Office, as reasonably requested, e.g. for inclusion in annual reviews.
• Support with the internal procedures, follow up transaction, documentation.
• Respond to customer requests, particularly related to cash flows, reports, and reconciliations.
• Monitor daily indicators related to the client portfolio (quantitative and qualitative analysis).
• Prepare and attend customer meetings, including account reviews.
• Manage customer requests related to their Optim contract and electronic connectivity systems.

Knowledge needed

• Financial skills related to Cash Management.
• Computer skills: Excel, Power Point
• English

Education required: Business Administration and Management or Law

Competencies required:

Initiative

Communication

Time Management

Influence & Persuasion

Negotiation

Diplomacy

Organisation

Languages: High level of English and Spanish.