Introduction

Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business.

Excellent onboarding and industry-leading learning culture will set you up for a positive impact, whilst ongoing development will advance your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.

Your Role And Responsibilities

As a Solution Architect you'll be a pivotal team member who connects the client's technical functional and implementation requirements with a solution design and proposal. You'll work closely with clients and sellers to build solutions based on the meeting the client's business outcomes and known best practices for the technology and industry. In this fast-paced role, you'll design, and construct build work breakdown structure leading to the rough order of magnitude leading to the price and statement of work. A successful Solution Architect will demonstrate a natural bias towards self-motivation and navigating data and people to find answers and present solutions that ensure world class delivery.

If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to…

• End-to-End Technical Guidance: Providing expert end-to-end technical guidance to lead discovery discussions with prospective clients, assess architecture needs for projects, work with technical leads and sellers to create proposals.
• Finding the Best Architectural Outcomes: Leading client workshops; influencing client stakeholders at all levels to find the best architectural outcomes that align to business and technology strategies and initiatives into actionable roadmaps with clear direction on execution to ensure business value and ROI.
• Maintaining Solution Review Boards: Developing and contributing to the solution review boards for proposals including oversight for technology assurance, quality and risk evaluation
• Building Successful Relationships: Establishing and maintaining personal relationship at all levels – from engineers to CIOs – with experience of navigating challenging debate to reach healthy resolutions.
  
  

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

Automation Solutions Expertise: Familiar with the design, deployment and post production support needed for at least one of the following implementing automation solutions:

• Automating business processes
• Integrating business systems
• Observability
• Application resource management
• Proactive incident management.
  
  

Spanish and English fluent

Preferred Technical And Professional Experience

Documenting and Sizing Services: Demonstrated expertise in documenting and sizing services for IT automation-focused solutions, with a particular emphasis on the SevOne and NS1 product suites. This includes capturing functional and implementation requirements that span the entire service lifecycle—from design and development to integration, migration, production support, and DevOps. Proven ability to align technical specifications with business objectives, ensuring scalable and efficient automation deployments.