🚀 We’re hiring an Implementation Project Manager at FERO (Madrid)

At FERO, we’re reinventing checkout for eCommerce. Our Smart Checkout adapts in real time to each shopper, boosting conversion and revenue for merchants across Europe. We’re growing fast, and we’re now looking for an Implementation Manager to join our team in Madrid.

This role will sit at the heart of our product, acting as the quarterback between sales, technology, and our customers. You’ll make sure merchants go live smoothly, confidently, and on time — and you’ll help us scale our onboarding into a smooth and trusted process.

• Own the end-to-end implementation of FERO’s Smart Checkout for new merchants.
• Act as the project manager across multiple onboarding projects at once.
• Coordinate between sales, product, and tech teams to keep integrations on track.
• Be the trusted point of contact for merchants, making the process seamless and building confidence.
• Spot opportunities to improve efficiency and help shape our onboarding playbook as we scale.

• Strong project management skills — you know how to juggle multiple projects and deliver reliably.
• Experience in a tech, SaaS, startup or scale-up environment.
• Personable, customer-facing, and able to instill trust.
• Hands-on, execution-focused, and comfortable working in a fast-moving startup.
• Payments or eCommerce experience is a plus, but not a must-have.

• Be part of a venture-backed fintech SaaS startup at the forefront of eCommerce and payments.
• Work directly with the founders and leadership team, shaping how we scale.
• Impactful role — every successful go-live drives measurable revenue growth for our merchants.
• Based in Madrid