For our store in Barcelona (Palza Comercial) we are looking for you as Supervisor (m/f/x).

Your Responsibilities:

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  Supervise the team to achieve highest possible levels of customer service and performance

  
  


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  Ensure that the team is dealing with all customer queries in a timely and efficient manner

  
  


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  Ensure that customer service standards are adhered to and business opportunities are maximised.

  
  


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  Awareness and supervision of the store presentation, including cleanliness, visual display and merchandising

  
  


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  Responsibility for holding keys to the store, opening and closing the store, completing relevant checklists and cash handling

  
  


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  Supervise the team to ensure adherence within the store of all company policies and procedures Maintain open communication within the store and across to other departments

  
  

Your Profile:

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  Retail or service industry experience

  
  


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  Excellent communication skills

  
  


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  Ability to work within a team

  
  


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  Proven selling skills

  
  


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  Confidence

  
  


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  Understanding of our customer base and their expectations

  
  


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  Fluent Spanish, good English skills