Required technical skills:

- ITIL processes management (Asset CMDB/ Incident / Change / Request)

- Experience in CMDB data management

- Experience of improving IT processes

- Experience in Managing Applications (Requirement gathering, Functional & Technical assessment, dev/test solutions)

Optionals technical skills: ServiceNow or another Asset / Configuration management tool

Other skills or abilities expected:

- Full professional english

- Strong ability to understand and collect needs and requirements

- MS Office, Business process models

Interpersonal skills:

- Excellent communication and organizational skills

- Ability to manage time effectively, set priorities and meet deadlines

Background and experiences: Process manager

IT / Security

ITIL

Missions description: The CMDB Manager is responsible of the consistency of the AXA Partners IT Asset repository and the adoption of xthe standards and best practices in the management of the IT Assets (Infrastructre, network, workplace) in all AXA Partners entities.

He/she is also accountable for understanding the customer needs to identify how best to meet them in compliance with AXA group standards; this includes working closely with the IT managers in all AXA companies to gather requirements for development and management.

She/he’s responsible for the day-to-day activities in the CMDB.

She/he will have to set up a governance and follow-up meetings, produce KPIs and dashboards to ensure completeness and data quality in the CMDB repository

Requested deliverables:

- IT Asset Management policies & processes

- Monthly governance meeting

- Monotored KPIs and Dashbords

Technical environnement:

- CMDB

- Application Configuration / interfaces

- Interation with

- IT teams (Workplace / Infrastructure)

- Security teams

- IT Architechs