At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.

If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

The role:

Apply project management principles, concepts and techniques for effective project management, including quality assurance and customer satisfaction

• Maintain a positive, results-oriented work environment by building partnerships, modeling teamwork and communicating in an open, balanced and objective manner
• Act as the primary contact and study lead with the customer from startup through close-out of a project with minimal supervision and oversight
• Develop and implement project plans and timelines via internal and external kick-off meetings and ensure agreement by parties involved, with minimal supervision
• Develop presentations for Investigator Meetings and Kick-Off Meetings and travel independently to present at these meetings when required
• Escalate issues to management as appropriate
• Complete revenue forecasting, tracking and submittal
• Coordinate cross-functional teams to ensure efficient processing of project requirements, with minimal support
• Conduct routine customer teleconferences and generate and maintain accurate records and meeting minutes and agendas in
  
  

accordance with regulatory guidelines

• Update budgets and contracts and gain management approvals for Change Requests
• Generate and maintain Patient and Site Tracking Reports via MS Excel and study databases and provide updates to customers on a
  
  

regular basis

• Coordinate with internal teams to query sites to submit incoming data and resolve data issues
• Travel with Business Development for customer meetings
• Present internally and externally on project portfolio
• Identify potential risks to projects and implement processes and tactics to proactively mitigate
• Compliance with internal SOPs
• Participate in developing and updating internal documents and guides (e.g. training materials, SOPs, etc.)
• Participate, as requested by Regulatory Affairs, in customer audits of BioTelemetry Research
• Participate in training and mentoring of Project Manager Is and newly-hired Project Manager IIs
• Provide oversight of Site Management activities for assigned projects
• Participate in interview process, including shadowing by potential employees
• Potentially act as Lead Project Manager on assigned projects
• Meet or exceed internal Project Management metrics
• Continue professional development and education
• Travel possibly required up to 20% of the time
  
  

Benefits of Working in ICON:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.

We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.

But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.