About The Job

We are currently looking for temporary Christmas Client Advisors for our stores in Madrid.

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your clients and their every need, and to guide them across the Brand. You will proactively reach out to your clients to achieve individual and team goals.

Job responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results.
• Welcome every Client and provide the best Client experience.
• Advise Clients across the Brand and all product categories.
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, to foster Brand loyalty.
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store.
• Learn and master Brand and product knowledge.
• Respect Louis Vuitton Brand standards in terms of grooming and behavior.
• Follow the company’s policies and procedures.
  
  

Profile

Skills

• Curiosity
• Empathy
• Agility (retail is a fast-paced environment, we need people who manage well unforeseen situations with our clients)
• Commercial Mindset
• Passion for the brand
• Professional Attitude
• Responsibility & Ownership
  
  

Requirements

• Spanish and English (Fluency) other languages is a plus.
• Previous background in retail or hospitality and luxury will be positively considered.
• Professional Superior studies in sales & marketing and/or tourism are valued but not a requirement.
  
  

Additional information

Louis Vuitton respects and promotes equal opportunities. We celebrate and embrace the uniqueness of everyone and are committed to creating an inclusive work environment.

Reference LVM30218