Additional Information

Job Number 25116364

Job Category Rooms & Guest Services Operations

Location W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain, 8039VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

IMMERSE IN MEANINGFUL MOMENTS – JOIN US AS A W INSIDER

Location: W Barcelona

At W Hotels, we invite you to be more than a team member — to become a local connector , a curator of culture, and a true ambassador of tailored guest experiences . As a W Insider , you'll be the key link between our guests and the most captivating and authentic elements of the city.

We’re looking for someone passionate about people, detail, and discovery — someone who understands that a single moment can define an entire stay.

We're looking for someone with a vivid imagination and a fearless sense of creativity — someone who brings their full personality to the table with confidence and charisma.

WHAT YOU’LL DO:

• Welcome guests with presence and purpose, ensuring every interaction feels personal and thoughtful.
• Provide insider guidance and local knowledge, offering guests access to the most distinct cultural and community experiences.
• Coordinate closely with teams across the hotel to ensure seamless service, with emphasis on atmosphere, trust, and anticipation.
• Handle all guest interactions — check-ins, check-outs, preferences, special requests — with clarity, calm, and care.
  
  

WHO YOU ARE:

• A naturally curious, present, and engaging individual, passionate about meaningful service and memorable design.
• Someone who pays attention to detail and takes pride in delivering exceptional, sensory experiences.
• Fluent in English and Spanish (additional languages are a plus) with prior hospitality or guest-facing experience preferred.
• Flexible with scheduling and fully committed to a guest-first approach.
  
  

WHAT WE OFFER:

• A unique opportunity to be part of an inclusive and vibrant culture where style meets substance.
• Ongoing development, world-class Marriott benefits, and access to exclusive experiences.
• A workplace where you are encouraged to create, connect, and grow — personally and professionally.
• A team environment that values collaboration, trust, and presence.
  
  

YOUR MOMENT STARTS HERE

If you’re inspired by culture, design, and community, and you're ready to make every guest experience extraordinary —

we’d be delighted to meet you.

La misión de W Hotels es despertar la curiosidad y expandir mundos. Somos un lugar para disfrutar de la vida. Estamos aquí para abrir puertas y mentes. Constantemente nos dejamos inspirar por nuevas caras y nuevas experiencias. Nuestro núcleo es un espíritu armonioso y listo para todo, que nos ha hecho famosos por reinventar las normas del lujo en todo el mundo. El servicio Whatever/Whenever es nuestra cultura y la filosofía de servicio que hace realidad las pasiones de los huéspedes. Si eres original, innovador y siempre miras hacia las posibilidades que te brinda el futuro, te damos la bienvenida a W Hotels. Al unirte a W Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.