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(Temporary contract for 6 months) About AIG As a leader in commercial and personal insurance solutions, AIG is one of the world’s most far-reaching property casualty networks, offering a broad range of products, including Liability, Financial Lines...
(Temporary contract for 6 months)

About AIG

As a leader in commercial and personal insurance solutions, AIG is one of the world’s most far-reaching property casualty networks, offering a broad range of products, including Liability, Financial Lines, Property, Global Specialty, Personal Lines and Accident and Health.

We protect millions of clients and policyholders, ranging from multinational Fortune 500 companies to individuals around the world. Through out broad and long-standing distribution relationships with brokers, agents, advisors, banks and other distributors, we provide the confidence for tomorrow’s opportunities.

About The Role

Manage all credit control and reconciliation functions on allocated accounts, including cash collections within credit terms, minimizing bad debt and query resolution, while ensuring compliance and audit requirements are met.

To secure payments on an assigned group of accounts by means of telephone, correspondence, or personal contact.

Job Summary (What You Will Be Responsible For)


  • Review accounts on a daily basis to clear cash and production entries within guidelines
  • Manage Cash Application & Bordereaux Processing, Cash Matching & Allocation to the Policies with Cognizant team
  • Investigate and resolve unallocated & Unmatched Cash with Profit Centers & Customer Service Unit
  • Investigate and resolve premium differences with client/broker/profit Center
  • Identify and escalate brokers/clients who exceed payments terms
  • Assume ownership of individual goals and objectives & highlight variances to team leader
  • Create and Distribute Statements and Dunning Notifications
  • Identify Cancellations or Non Renewals
  • Manage relationships with Claims, Profit Centers & Operations teams.
  • Ensure submission of Bordereaux to Profit Centers/Operations and Claims for Processing
  • Distribution and resolution of Dunning & Cancellations statement
  • As required produce ad-hoc reconciliations and summaries for senior management
  • Maintain client/broker/profit Center relationship and ensure that regular meetings are arranged to resolve any outstanding issue- Reconciles customer accounts by contacting agents, brokers, reinsurers, attorneys and insureds, as necessary.
  • Reduces over-90-day balances.
  • Runs standardized reports.
  • May assist department with unapplied or misapplied cash.

Job Profile (What We’re Looking For)


  • Experience in Accounting departments, mainly in Insurance companies or related industry.
  • Knowledge of Accounting (degree level or equivalent an accounting qualification would be an advantage).
  • Fluent in English.
  • Advanced user of Microsoft Office (Word, Excel avanzado).
  • Good time management skills – ability to handle multiple priorities, organize work and meet deadlines
  • Strong focus on attention to detail and the desire to deliver accuracy and quality
  • Strong administrative and personal organizational skills
  • Effective communication skills with all levels of the business, both internal and external
  • Strong team player

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy Benefits That Take Care Of What Matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].

Functional Area

TH - Other

AIG Europe S.A. (Spain branch)

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