Organization- Grand Hyatt Barcelona

Summary

As an Associate Director of Events at Grand Hyatt Barcelona, you will play a pivotal role in delivering exceptional experiences for our group and event clients. This position combines strategic leadership with operational excellence, ensuring that every event—from intimate gatherings to large-scale conferences—reflects our brand promise of personalized luxury hospitality. You will lead a dynamic team, collaborate across departments, and drive revenue growth through innovative event solutions and strong client partnerships.

Tasks

• Lead and mentor the Events team, fostering a culture of collaboration and accountability.
• Oversee the planning, coordination, and execution of weddings, social events, corporate meetings, and large-scale conferences.
• Act as the primary liaison for high-profile events, ensuring seamless communication between clients and internal teams.
• Manage all event logistics including room setups, catering, audiovisual, and guest experience details.
• Conduct site inspections, pre-conference meetings, and post-event evaluations to ensure client satisfaction.
• Develop creative upselling strategies and customized event packages to maximize revenue.
• Monitor event profitability, manage budgets, and ensure accurate billing and timely payments.
• Build and maintain strong relationships with clients, vendors, and community partners.
• Represent Grand Hyatt Barcelona at industry events, networking forums, and client presentations.
• Implement best practices and process improvements to enhance efficiency and guest satisfaction.
• Ensure compliance with brand standards and operational procedures.
  
  

Qualifications

Qualifications

• Proficiency in English & Spanish (spoken and written); additional languages are a plus
• Previous experience in event management or luxury hospitality sales.
• Educational background in Tourism or related field
• Strong organizational and multitasking skills with a focus on detail and service quality
• Excellent interpersonal and negotiation skills with a customer-centric approach
• Ability to remain calm under pressure and manage multiple priorities effectively
• Familiarity with Microsoft Office; additional training in event management is valued
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Proven success in leading complex events and managing high-value client relationships.
• A proactive, collaborative attitude and passion for creating outstanding guest experiences
  
  

What You Will Love About Us:

• 12 complimentary hotel nights per year at Hyatt hotels worldwide
• Discounts on Hyatt stays not just for you, but also for your family and friends from day one
• 50% discount on food and beverages when dining as a guest at selected Hyatt hotels
• Access to the employee cafeteria
• Free access to a comprehensive Wellness Platform focused on mental well-being and personal growth
• Ongoing learning and development opportunities that provide a clear career path and global promotion possibilities across Hyatt hotels
  
  

At Hyatt, "We care for people so they can be their best." This is reflected in our values: Empathy, Integrity, Respect, Inclusion, Experimentation, and Well-being. Joining us means becoming part of the Hyatt family, with more than 1,150 hotels in over 70 countries and global recognition as a Great Place to Work. Being part of Hyatt means always having space to be yourself. We are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

Join a team that is making the journey more human. More connected. More sustainable.

Here, every role matters. The opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job — it is a career for people who care.