Store Staff (Client Relationship Manager) — HolaWash Barcelona About HolaWash HolaWash is a fast-growing on-demand laundry and dry-cleaning brand transforming how people care for their clothes. With modern drop-off stores across Barcelona, we combine...
Store Staff (Client Relationship Manager) — HolaWash Barcelona
About HolaWash
HolaWash is a fast-growing on-demand laundry and dry-cleaning brand transforming how people care for their clothes. With modern drop-off stores across Barcelona, we combine technology, quality, and friendly service to make laundry effortless.
Position: Store Staff / Client Relationship Manager
Location: Barcelona
Languages: English (required)
About HolaWash
HolaWash is a fast-growing on-demand laundry and dry-cleaning brand transforming how people care for their clothes. With modern drop-off stores across Barcelona, we combine technology, quality, and friendly service to make laundry effortless.
Position: Store Staff / Client Relationship Manager
Location: Barcelona
Languages: English (required)
- Spanish (required)
- Catalan (a plus)
- Welcome customers and provide a professional, friendly experience.
- Manage drop-off and pick-up orders through our CleanCloud system.
- Recommend and upsell services such as express cleaning, garment protection, and shoe or home cleaning.
- Ensure garments are handled, tagged, and packaged correctly.
- Maintain store cleanliness, organization, and presentation standards.
- Support local growth by engaging nearby businesses, gyms, and Airbnbs.
- Fluent in English and Spanish (Catalan is a strong plus).
- Excellent communication and customer service skills.
- Presentable, detail-oriented, and tech-comfortable.
- Experience in retail, hospitality, or customer service is a plus.
- Positive, proactive, and motivated to grow with the company.
- Competitive fixed salary + monthly performance bonuses (can reach €500 or more).
- Full training in customer service, garment care, and sales techniques.
- Career growth opportunities as HolaWash expands across Spain.
- A dynamic, young, and innovative work environment.
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