What You’ll Do
- Welcome Guests with a Smile: Provide attentive, friendly, and professional service to make every guest feel valued.
- Deliver Exceptional Service: Take care of food and beverage orders, accommodate special requests, and offer personalized recommendations.
- Maintain a Spotless Environment: Clear, clean, and reset tables promptly to create a tidy and inviting atmosphere.
- Stay Organized: Ensure stations, tables, and side stands are well-stocked, neat, and ready for service.
- Know the Menu: Familiarize yourself with the menu, daily specials, and P.O.S. system to assist guests effectively and efficiently.
- Work as a Team: Collaborate with colleagues and management to support smooth operations and great service.
- Handle Payments: Process payments accurately and complete end-of-shift paperwork when needed.
- Adapt and Assist: Help with opening, closing, and side work duties, and take on other responsibilities as requested by management.
- A positive, service-oriented personality with a genuine commitment to guest satisfaction.
- Professional appearance and adherence to uniform standards.
- Dependable attendance and flexibility to work according to scheduling needs.
- A team player who’s attentive, helpful, and courteous to guests and coworkers alike.
- Prior Experience: Previous experience in similar roles is highly desirable.
- Strong Communication Skills: Ability to actively listen, understand, and address concerns and questions from both coworkers and guests effectively.
- Team Player: A collaborative mindset, with a willingness to contribute positively to team success.
- Bilingual Proficiency: Fluent in both English and Spanish, ensuring clear and seamless communication in a diverse environment.
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Complimentary meals at our employee cafeteria
- Complimentary access to a multifaceted Wellness Platform in the care of mental well-being inspiring human growth
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
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