Perfil buscado (Hombre/Mujer)

• Lead, support, and develop a team of Field Service Technicians, ensuring strong performance and continuous improvement.
• Coordinate and schedule installations, commissioning, preventive maintenance, and emergency service interventions.
• Monitor and optimize service KPIs.
• Work closely with sales and aftermarket teams to identify growth opportunities.
• Manage service backlog and technician workload across the region.
• Provide technical support on spare parts to both the Aftermarket sales team and the field technicians, helping to identify correct parts, validate replacements, and resolve technical queries.
• Act as an escalation point for technical or customer-related issues.
• Ensure accurate and timely reporting of service activities, interventions, and customer feedback.
• Travel regularly throughout Spain and Portugal to support team members and customer needs.

• Machinery Manufacturing Company
• Long-term opportunity

• Technical degree or vocational training in mechanics, mechatronics, or electrical engineering.
• Minimum 5-7 years of experience in industrial technical services, with 2+ years in a team leadership role.
• Strong knowledge of industrial machinery.
• Excellent team management, planning, and problem-solving skills.
• Fluent in Spanish and advanced level of English.
• Willingness to travel frequently within Spain and Portugal.
• Valid driver´s license.

International Machinery Manufacturing Company located in Barcelona seeks an experienced Service Manager (Responsable de SAT) to lead the Aftermarket Service Team.

• Long-term Opportunity