You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

As Talent Acquisition Manager, you will lead a team of Recruiters, empowering them to meet functional goals by providing direction on sourcing strategies and best practices. Being close to the marketplace through benchmarking and networking, you will analyse recruitment and business trends to provide expert solutions to finding top talent. Your insight will allow you to make recommendations on recruitment processes, building talent pipelines, driving differentiated recruitment approaches for sourcing top talent in key talent segments. You will build positive relationships with business leaders to provide a proactive and inclusive talent acquisition approach.

Here’s just some of what you’ll do in this role:

• Maintains high visibility with and influences assigned business leaders and HR members
• Provides day-to-day management and direction of critical initiatives by managing a recruiting team
• Collaborate with other GTA (Global Talent Acquisition) Managers to gain insight into business talent needs and stays current on regional standard methodologies and issues
• Provides recruitment support for senior level roles
• Manages and owns the Hiring Leader relationship
• Provides direction to Hiring Leaders regarding available skills / talent in the market and salary offers
• Ensures ATS information is up to date and compliant with regional regulations
• Acts as talent acquisition SME to advise and prioritise both local and global needs
• Partners with CEG (Colleague Experience Group, HR) Operations to ensure alignment and delivery for cross-functional initiatives and successful day-to-day GTA delivery
• Assesses the overall efficiency/impact of the internal and external GTA strategies, TA execution, and customer/candidate satisfaction
  
  

Skills and Qualifications:

• Understanding and knowledge of the talent and recruitment landscape in EMEA - primarily Spain
• Strong recruitment functional expertise
• Demonstrable track record leading and coordinating recruitment teams
• Excellent communication, collaboration, influencing, and problem-solving skills
• Driving of process optimization and continuous improvement
• Strategic outlook and ability to lead change and innovation
• Strong influencing skills and ability to work across multiple levels of an organization
• Ability to coach and develop others and to scale teams
• Ability to make logical decisions in a sophisticated environment
• Strong communication skills written and spoken in English and Spanish
  
  

Location: Hybrid - The role is based in Madrid - combination of in-office and virtual days

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  
  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.