Join Caravelo, a travel tech company transforming the airline and mobility industry through subscription-based solutions. We design and operate white-label programs for airlines and operators worldwide, helping them offer flexible travel experiences to their customers.
Duties and responsibilities
Data Monitoring & Analysis
- Monitor and analyze data related to platform usage, incidents, and operational performance.
- Use Excel (pivot tables, lookups, basic formulas) to analyze trends, identify anomalies, and support data-driven decisions.
- Use basic Python scripts to support data analysis, automate repetitive tasks, and improve operational workflows.
- Work with internal databases at a basic level (e.g. writing simple SQL queries, reviewing logs or datasets) to extract relevant insights.
- Validate data accuracy and consistency across different sources.
- Quantify the business and operational impact of incidents, system changes, or product updates.
- Prepare clear summaries, dashboards, or reports to support internal decision-making.
- Assist in defining key metrics and tracking performance over time.
- Support the Customer Operations team in organizing and prioritizing day-to-day work.
- Help collect, structure, and track tasks, deadlines, and delivery dates.
- Assist in coordinating priorities and urgent requests, providing visibility to the team.
- Support Victor in managing daily operational workload and improving task tracking and processes.
- Work closely with the Support, Engineering, Project Management, and Customer Operations teams on a daily basis.
- Support investigations by providing data analysis when issues or incidents arise.
- Translate data findings into actionable insights for non-technical stakeholders.
- Gain a strong understanding of Caravelo’s platform, products, and subscription models.
- Learn how different systems interact and how changes in one area affect data and performance elsewhere.
- Contribute to identifying data gaps or inconsistencies across systems.
- Contribute to improving data processes, documentation, and internal data sources.
- Help standardize reports and analytical workflows.
- Proactively suggest improvements in how data is collected, analyzed, automated, or communicated.
Important: Must be eligible to sign a full-time internship agreement with a university or educational institution.
- Strong analytical mindset and interest in data and operational analysis.
- Organized and structured, with strong attention to detail.
- Comfortable working with data tools, especially Excel; basic SQL and Python knowledge is a plus.
- Problem-solving oriented and eager to understand how systems and processes work.
- Ability to manage multiple tasks, understand priorities, and support fast-paced operational environments.
- Collaborative and communicative, able to explain insights clearly to both technical and non-technical stakeholders.
- Curious, proactive, and eager to learn.
- Strong English skills in an international environment.
- Background in Engineering, Data, Mathematics, or a related field (preferred)
- Career Growth – Work in a high-growth environment with opportunities for professional development.
- Awesome Culture – Join a diverse, inclusive, and innovative team that values collaboration.
- Exciting Travel-Tech Projects – Help revolutionize airline subscriptions and travel commerce.
- Paid internship (salary depending on profile)
- Hybrid work model based in Barcelona
- High learning curve + real responsibility in a supportive environment
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