Join to apply for the Customer Support role at OQtimaGet AI-powered advice on this job and more exclusive features.Direct message the job poster from OQtimaCompany: OQtima — A Leading Regulated Forex BrokerAbout UsAt OQtima, we're not just a top-tier forex broker — we're a team of passionate professionals providing 5-star service to clients around the globe.

We're growing fast, and we want friendly, service-oriented individuals to join us in our Barcelona office!

If you've worked in hospitality, retail, or restaurants and love creating outstanding customer experiences, this could be the opportunity for you.Be the friendly face (or voice) that helps traders feel confident, supported, and valued.

You'll be assisting clients, answering questions, and solving problems — all while working in a fast-paced, global environment.Engage with Clients: Handle client communication via phone, email, and live chat.Resolve Issues: Quickly address and resolve concerns to keep clients happy.Support Accounts: Help clients with account setup, deposits, and withdrawals.Stay Informed: Stay up to date with forex products and services to offer top-tier advice.Work Flexibly: Be available for night shifts and weekends to support our global clients.What We're Looking ForExcellent Communicators: You build trust and connect easily with clients.Service Superstars: Background in hospitality, retail, or similar fields is a big advantage.Fast Learners: You absorb information quickly and adapt easily.Proactive Problem-Solvers: You're ready to think on your feet.Night Owls Welcome: Comfortable working late shifts and weekends.Both Spanish & Portuguese required for communicationEnglish: Excellent verbal and written communication skillsWhy Join OQtima?Top-Notch Training: We'll teach you everything you need to thrive in forex.Awesome Team Culture: Work with a diverse, fun, and supportive team.Great Pay & Perks: Competitive salary + unique benefits.Night Shift Pay: Overtime for hours worked after 10:00 PMMeal Allowance: Daily allowance to keep you fueledTaxi Allowance: For shifts starting/ending after 11:00 PMHow to ApplyReady to join us?

Submit your resume and a cover letter in English through the application or email us at ****** levelEntry levelEmployment typeFull-timeReferrals increase your chances of interviewing at OQtima by 2xSign in to set job alerts for "Customer Support Specialist" roles.Sant Just Desvern, Catalonia, Spain 2 weeks ago#J-18808-Ljbffr