- Machinery Manufacturing Company
- Long-term opportunity
¿Dónde vas a trabajar?
International Machinery Manufacturing Company located in Barcelona seeks an experienced Service Manager (Responsable de SAT) to lead the Aftermarket Service Team.
Descripción
- Lead, support, and develop a team of Field Service Technicians, ensuring strong performance and continuous improvement.
- Coordinate and schedule installations, commissioning, preventive maintenance, and emergency service interventions.
- Monitor and optimize service KPIs.
- Work closely with sales and aftermarket teams to identify growth opportunities.
- Manage service backlog and technician workload across the region.
- Provide technical support on spare parts to both the Aftermarket sales team and the field technicians, helping to identify correct parts, validate replacements, and resolve technical queries.
- Act as an escalation point for technical or customer-related issues.
- Ensure accurate and timely reporting of service activities, interventions, and customer feedback.
- Travel regularly throughout Spain, Italy and Portugal to support team members and customer needs.
- Occasionally intervene in highly specialized service interventions or supervise service interventions when resources are limited.
¿A quién buscamos (H/M/D)?
- Technical degree or vocational training in mechanics, mechatronics, or electrical engineering.
- Minimum 5-7 years of experience in industrial technical services, with 2+ years in a team leadership role or potential and willingness to assume leadership responsibilities.
- Strong knowledge of industrial machinery.
- Excellent team management, planning, and problem-solving skills.
- Fluent in Spanish and advanced level of English. Portuguese and Italian language skills would be a plus.
- Willingness to travel between 20% and 50% of the time within Spain, Italy and Portugal.
- Valid driver's license.
¿Cuáles son tus beneficios?
- Long-term Opportunity
- A strategic role with a clear path to leadership within two years.
- A collaborative and international work environment.
- Competitive compensation and benefits.
- Training, support, and career development opportunities.
- Possibility to work with cutting-edge industrial equipment and technology.
Ver más
¡No te pierdas nada!
Únete a la comunidad de wijobs y recibe por email las mejores ofertas de empleo
Nunca compartiremos tu email con nadie y no te vamos a enviar spam
Suscríbete AhoraÚltimas ofertas de empleo de Informática e IT en Barcelona
i2CAT Research Centre
Segundo/a de Sala
NuevaLluritu grup
Barcelona, ES
Merchanservis
Hospitalet de Llobregat, L', ES
ARQUITECTO/A
NuevaUniversia España
Esplugues de Llobregat, ES
Láserum
Granada, La, ES
DESIGUAL
Barcelona, ES
Project Manager (WORKDAY)
14 abr.Hays
Pro a Pro España
Sant Just Desvern, ES
Impress
Barcelona, ES
NTT DATA, Inc.
Barcelona, ES