Company Description

Talan - Positive Innovation

Talan is an international consulting group specializing in innovation and business transformation through technology. With over 7,200 consultants in 21 countries and a turnover of €850M, we are committed to delivering impactful, future-ready solutions.

Talan at a Glance

Headquartered in Paris and operating globally, Talan combines technology, innovation, and empowerment to deliver measurable results for our clients. Over the past 22 years, we´ve built a strong presence in the IT and consulting landscape, and we´re on track to reach €1 billion in revenue this year.

Our Core Areas of Expertise
- Data & Technologies: We design and implement large-scale, end-to-end architecture and data solutions, including data integration, data science, visualization, Big Data, AI, and Generative AI.
- Cloud & Application Services: We integrate leading platforms such as SAP, Salesforce, Oracle, Microsoft, AWS, and IBM Maximo, helping clients transition to the cloud and improve operational efficiency.
- Management & Innovation Consulting: We lead business and digital transformation initiatives through project and change management best practices (PM, PMO, Agile, Scrum, Product Ownership), and support domains such as Supply Chain, Cybersecurity, and ESG/Low-Carbon strategies.

We work with major global clients across diverse sectors, including Transport & Logistics, Financial Services, Energy & Utilities, Retail, and Media & Telecommunications.

Job Description

We are looking for a skilled Data Support Analyst to join our Data Academy.

Responsibilities:
- Production Support: Provide first-level support in a fast-paced production environment, ensuring system stability and adherence to defined SLAs.
- Incident Management: Monitor, triage, and resolve production incidents through effective code reading and troubleshooting. Escalate unresolved issues to Level 2 support when needed.
- Code Comprehension: Analyze and interpret Java, SQL, Airflow, and Databricks code to identify the root cause of production issues-without being responsible for new feature development.
- Collaboration with Juniors: Support and mentor junior developers by helping them understand system behavior, troubleshoot issues, and improve their code comprehension skills.
- Daily Reviews: Conduct daily incident reviews and maintain documentation to ensure continuous improvement and knowledge sharing.
- Prioritization and Escalation: Prioritize tasks effectively under pressure and ensure critical issues are escalated appropriately.
- Infrastructure Coordination: Work closely with infrastructure teams to support operational needs and manage technical blockers.

General stack: SUPRA, Microstrategy, Hue (hive/impala), Scala, Power BI, Pyspark, TrueDat, AirFlow, Hadoop, Databricks, Qlik.

Qualifications

Mandatory Requirements:
- At least 3 years of experience in support and technical analysis.
- Strong code reading & comprehension, especially in Java.
- Proven experience in incident resolution and troubleshooting within SLA-driven environments.
- Solid understanding of SQL, Airflow, Databricks (training provided, but familiarity preferred.
- Teamwork with Agile methodologies.
- Strong communication skills for cross-functional team collaboration and mentoring juniors.
- Comfortable working under pressure and in high-urgency settings.
- English level at least B2.

Preferred Qualifications:
- Experience in production support or site reliability engineering roles.
- Background in scripting or light development tasks is a plus.
- Prior experience with data engineering workflows or ETL systems is an advantage.
- Ability to analyze and debug production issues independently.
- Fluency in Spanish would be highly valuable.
- Bank treasury fundamentals are an asset.

Additional Information

What do we offer you?
- Full-time contract
- Smart Office Pack so that you can work comfortably from home
- Training and career development
- Benefits and perks such as private medical insurance, life insurance, lunch and travel cards as part of the flexible remuneration package
- Possibility to be part of a multicultural team and work on international projects
- Hibrid position based in Málaga, Spain. Realocation is mandatory
- Possibility to manage work-permits.

If you are passionate about data, development & tech, we want to meet you!