- Minimum 3-5 years as PMO/ Process Leader/ Service Manager, or similar
- Excellent English level is a must. SSC or HQ experience will be a plus
¿Dónde vas a trabajar?
Important multinational Group is looking for an EMEA Finance PMO & Finance Process Optimization Manager for their SSC based in Madrid. The ideal candidate will have minimum 3-5 years of experience in PMO/ managing and monitoring service levels delivered in the finance department/ Process Leader/ Global Process Owner/ Service Manager, or similar, in multinational environments. Proven track record in managing service delivery and meeting SLA targets. Strong understanding of SSC operations. Experience working in a SSC/ HQ/ Cluster/ Center of Excellence, will be very desirable. Excellent English level is a must. Workplace type: Hybrid.
Descripción
Job Summary
Our client is looking for a highly qualified PMO (Project Management Officer) to join the Finance team. The ideal candidate will need to have a strong background in managing projects in dynamic and multicultural environments, with a focus on continuous improvement and delivering exceptional results.
The position will be fully dedicated as EMEA PMO being a key position on the successful transfer of Accounting, Reporting & Treasury areas from EMEA countries to the SSC in Madrid.
Responsibilities
- Coordinate and supervise the company's project portfolio at a global level, ensuring alignment with strategic objectives.
- Provide support to SSC and Global Management, monitoring all milestones, ensuring compliance with deadlines and quality.
- Manage the schedule, budget and resources assigned to the project, ensuring compliance within the established deadlines and objectives.
- Implement and standardize project management methodologies and tools across the organization.
- Monitor performance and service level compliance data (KPIs and SLAs) making periodic reports to Management.
- Act as a central point of contact between the Shared Services Center (SSC) and operating companies promoting fluid and efficient communication and organizing weekly meetings for follow-up.
- Identify and mitigate risks, as well as resolve conflicts that may arise during the execution of the project, defining and implementing contingency plans when necessary.
- Foster a collaborative work environment and maintain high levels of motivation and productivity in teams under pressure.
- Facilitate communication and collaboration between the different teams and departments, acting as a liaison between the operating companies and the Managers of the different departments of the SSC.
¿A quién buscamos (H/M/D)?
- University Degree in Business Administration, Engineering, Information Technology, or related fields. Project Management Certifications (PMP, PRINCE2) will be highly valued.
- Minimum 3-5 years of experience in PMO/ managing and monitoring service levels delivered in the finance department/ Process Leader/ Global Process Owner/ Service Manager, or similar, in multinational environments.
- Demonstrate strong functional expertise and understanding/interest in end-to-end business service and processes.
- Proven track record in managing service delivery and meeting SLA targets.
- Strong understanding of SSC operations. Experience working in a SSC/ HQ/ Cluster/ Center of Excellence, will be very desirable.
- Proficient in MS Ecosystem (Excel, PowerPoint, SharePoint, Outlook etc.) and highly valued from Lean/ Agile methodologies
- Excellent English level (both written and oral, essential to interact with international teams), is a must.
- Additional proficiency in Spanish, Dutch, German or French would be a plus.
Competences
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent analytical skills with the ability to interpret data and identify trends.
- Proven track-record in successful leadership.
- Energetic, detailed oriented, able to adhere to deadlines in a timely manner.
- Strong organizational skills.
- Strong problem-solving abilities with a proactive approach to addressing issues.
- Excellent client facing communication skills for negotiation & reconciliation.
- Confidence in dealing with and building relationships both internally and externally.
- Commitment to providing the highest level of support and quality.
¿Cuáles son tus beneficios?
- Salary package: Around 50.000 - 55.000 euros fixed salary.
- The final offer will depend on the real experience demonstrated through the process.
- Opportunities for professional growth and development.
- Workplace type: Hybrid.
- Job location: the office is in the center of Madrid.
- Job managed by: Guillermo Recoder.
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