Position: Student Life Assistant – Reception, Events & Communication Assistant 

Reports to: Student Life Director 

Department: Outbound Exchanges 

Location: CIEE Barcelona, Spain 

Who we are: 

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and culturally diverse world. 

Position Overview 

This position will support the Student Life department in delivering a high-quality student experience at CIEE Barcelona. The role involves assisting with the planning and execution of student activities, cultural events, day trips, and arrivals. The Student Life Assistant will also play an active role in communication and marketing initiatives to ensure clear, engaging, and effective outreach to students. The position requires a proactive and detail-oriented individual with excellent communication and organizational skills. 

Key Responsabilities 

Front Desk / Reception Management 

• You’ll be the friendly face greeting and helping students, faculty, visitors, and staff. You'll filter student questions before passing them to coordinators, answer and redirect phone calls and communications, handle mail and packages. Provide general services support such as maintenance and classroom management and other duties required when needed. 

Events & cultural activities 

• Provide support to logistics for students’ arrivals, including airport pick-up and transfer to accommodations, while also managing venue rentals, catering, and setup for orientation sessions. 
• Assist in managing logistics for trips, including booking suppliers, transportation, and venues. 
• Collaborate with the Student Life Coordinator in developing and executing the agenda for semester activities and day trips that align with the learning objectives of various programs. 
• Help monitor expenses to ensure activities stay within budget, and assist with managing supplier invoices in collaboration with the administrative team. 
• Provide support, when required, for corporate and student-focused events, ensuring their effective organization and execution to deliver meaningful and enriching experiences 

Communication 

• Assist in creating and implementing the social media content calendar (Instagram, Facebook and Linkedin) by gathering relevant materials and posting content. 
• Support to the creation and implementation of communication materials such as newsletters, handouts, and Eventbrite events. 
• Work with the Student Life Coordinator to maintain clear and effective communication with students regarding activities, trips, and important updates. 
• Provide support in the definition and implementation of the marketing plan of CIEE Barcelona.  

What you’ll bring: 

• Studies in RRPP, Marketing or Communications. 
• Fluency in Catalan, Spanish and English (English level should be at least C1). 
• Excellent oral, written, and interpersonal communication skills. 
• Strong computer skills: familiar with Microsoft Office Suite, Canva, Adobe, Final Cut. 
• Ability to handle multiple ongoing tasks and prioritize appropriately.  
• Flexible and able to respond quickly to changing circumstances. Must have a high tolerance for ambiguity. 
• Ability to work effectively in a collaborative team environment. 
• Commitment to customer service and professionalism.  
• Demonstrated integrity, self-motivation, and a proactive, “can-do” attitude. 
• Ability to apply good judgment under pressure and to make reasoned and informed decisions in sensitive situations. 
• Availability to travel on student day trips on some weekends and during some evenings when required. 
• Readiness to grow and develop yourself, our client group, and our Company. 
• Demonstrated commitment to diversity, equity, and inclusion. 
• Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion and Problem Solving) and culture. 

What do we offer you?  

• The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities.  
• The chance to learn in your role with the potential for future growth. 
• A wonderful workplace -- full of action, fun-loving colleagues, and lots of students! 
• Schedule: Monday to Thursday 8.30h to 17.30h and Friday 8.30h to 14.30h. 
• 27+ vacations days. 
• This contract is initially offered as temporary, but it might become permanent after the initial 6-month period. 
• Incorporation: beginning of September 

Diversity Matters: 

CIEE believes that diversity matters and that professionals with diverse backgrounds provide diverse approaches and ideas to solving problems and finding ways to advance our mission to bring the world together. Candidates from underrepresented groups with diverse backgrounds and experiences are strongly encouraged to apply. A background check will be conducted as a condition of employment.