With over 60 properties under management and a dynamic team, our mission is to offer exceptional experiences for both homeowners and guests.Job DescriptionWe are looking for a highly organized, proactive, and customer-oriented Booking Manager / Assistant to join our team.
This person will play a key role in the daily booking operations, guest communications, and supporting the overall rental experience from inquiry to check-out.ResponsibilitiesManage daily bookings across various platforms (Airbnb, Booking.Com, company website, etc.)Communicate with guests before, during, and after their stayCoordinate arrivals/departures, housekeeping, and maintenance teamsProvide administrative support (updating calendars, contracts, databases, basic invoicing)Handle guest issues and manage reviews after check-outSupport the operations team and assist in homeowner relations when neededRequirementsIdeally, previous experience in customer service, reservations, or tourism/hospitality (vacation rentals experience is a plus)High level of English and Spanish (spoken and written); additional languages are a bonusExcellent communication and organizational skillsConfident using digital tools and property management systems (experience with Avantio, Guesty, or similar is a plus)Availability to work on weekends or public holidays when needed and rotative shiftsDriving license is a mustWhat We OfferA place in a young, dynamic, and growing teamOngoing training and opportunities for professional developmentGreat team atmosphere and diverse projectsPrivate Health InsuranceSalary according to experienceSend your CV or video presentation at ******
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