Contract

Job Title: Veeva CRM Project Manager

Summary: The Veeva CRM Project Manager is responsible for leading and managing the implementation of Veeva CRM solutions across LATAM and South Asian markets. This role involves planning, executing, and closing projects while ensuring timely delivery, budget adherence, and client satisfaction. The Project Manager will collaborate with core teams, cross-functional teams, technical consultants, business analysts, and country stakeholders to achieve successful project outcomes.

Responsibilities:

Project Planning and Execution:

• Develop detailed project plans, including scope, timelines, and resource allocation.
• Manage project execution, ensuring adherence to project plans and methodologies.
• Monitor project progress, identify risks and issues, and implement mitigation strategies.
• Coordinate and facilitate project meetings, including status updates, planning sessions, and stakeholder reviews.

Client Relationship Management:

• Serve as the primary point of contact for country stakeholders, building and maintaining strong relationships.
• Understand business requirements and translate them into user stories for the delivery team.
• Manage expectations and ensure clear communication throughout the project lifecycle.
• Address concerns and resolve issues in a timely and effective manner.

Veeva System Expertise:

• Possess strong knowledge of Veeva Systems' software solutions, including Vault PromoMats, Align, Network, and CRM.
• Apply Veeva best practices and methodologies to project implementations.

Team Leadership and Collaboration:

• Lead and motivate project teams, fostering a collaborative and high-performing environment.
• Coordinate and manage the work of cross-functional teams, including technical consultants and business analysts.
• Ensure effective communication and collaboration among team members.

Risk and Change Management:

• Identify and assess project risks and issues, developing and implementing mitigation strategies.
• Manage project changes, ensuring proper documentation and communication.
• Ensure compliance with regulatory requirements and industry standards.

Documentation and Reporting:

• Develop and maintain project documentation, including project plans, status reports, and meeting minutes.
• Utilize tools such as JIRA and Confluence for project tracking and documentation.
• Provide regular project status updates to stakeholders.
• Track and report on project metrics.