Summary

Location: Barcelona, Spain

Relocation Support: This role is based in Barcelona, Spain. Novartis is unable to offer relocation support: please only apply if accessible.

Step into a pivotal role where your expertise in serialization and product tracking will shape the future of pharmaceutical operations. As the Global Process Owner, you’ll lead the charge in optimizing end-to-end processes, driving automation, and ensuring compliance across global markets. This is your opportunity to influence strategic decisions, collaborate with cross-functional leaders, and make a meaningful impact on patient safety and supply chain excellence.

About The Role

Key Responsibilities

• Map and document serialization and product tracking processes across manufacturing, warehouse, and supply chain
• Implement business process management standards and conduct regular assessments
• Identify and prioritize improvement areas using assessment results and performance data
• Drive global and local process standardization through step-out management framework
• Define and monitor KPIs to measure and improve process performance
• Collaborate with data owners and stakeholders to streamline end-to-end processes
• Lead technology adoption and automation initiatives to enhance process efficiency
• Establish process roles, responsibilities, and governance aligned with global frameworks
• Build and sustain communities of practice for process operations and knowledge sharing
• Benchmark internal metrics against industry standards to ensure continuous improvement
  
  

Essential Requirements

• Proven expertise in serialization and product tracking within the pharmaceutical industry
• Hands-on experience with manufacturing and packaging line processes
• Proficiency in SAP systems, including SAP ATTP and SAP ICH
• - Strong background in process mapping and documentation
• Familiarity with Lean Six Sigma or similar process improvement methodologies
• Strategic thinking and ability to influence senior stakeholders
• Excellent communication skills across all organizational levels
• Solid understanding of global business operations and data governance
  
  

Desirable Requirements

• Certification in Lean Six Sigma or similar process improvement methodology
• Experience working in a global matrix organization with cross-functional teams
  
  

Benefits & Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: Novartis Life Handbook

Benefits in Spain include Company Pension plan; Life and Accidental Insurance; Meals; Allowance or Canteen in the office; Flexible working hours.

Commitment To Diversity & Inclusion

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards