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Commercial Support - Business Development Associate

Hybrid - Barcelona (Full-time, Permanent)

Overview

Prinova is a leading global supplier of ingredients and premix manufacturing solutions for the food, beverage and nutrition industries.

Prinova holds strategic stocks in 35+ centres around the world to ensure continuity of supply and has liquid and dry premix manufacturing facilities in the UK, China and the USA.

Prinova\'s premix business is underpinned by over 40 years of experience in ingredient sourcing and distribution, servicing customers with global inventories, market expertise, and leading market positions in Vitamins, Amino Acids, Sweeteners, Preservatives, Proteins, Aroma Chemicals, and more.

What is a Commercial Support role at Prinova?

Internally, we call this position Business Development Associate.

As our business grows and our geographical reach widens, our customers\' experience of dealing with us is more important than ever.

As part of a busy team, you will be responsible for supporting the commercial team in the daily execution of the core duties detailed below.

You will be a key figure in the customer service experience, with direct contact with both clients and suppliers.

Responsibilities

Taking, confirming and inputting customer orders

Monitoring customers and liaising closely with commercial, logistics and quality departments

Inputting purchase orders

Dealing with customer queries and responding in a timely manner

Sending any requested quality documents to the customer and liaising with the quality team when necessary

Sending product samples to customers when required.

This will involve either handling samples in the office or liaising with warehouses to request samples from the sample stock or the inventory

Sending price quotes to the customer, liaising with the Product Management team for this and collecting necessary information from customers

Assess and categorize leads from tradeshows and events by verifying details in our system to identify existing customers, new contacts, or potential opportunities.

Ensure accurate handover to sales teams for follow-up

Login opportunities & quotes on the CRM system

Monitoring shipments to customers when necessary and always ensuring a high level of customer service

Review and control stock levels for key accounts, ensuring sufficient inventory for contracts

Produce reports for senior managers

What to expect?

Qualifications

Fluency in English is essential, and German language is desirable

Proven experience in a commercial, sales support, or analytical role

Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment

Excellent communication, interpersonal, and customer service skills (internal and external)

Advanced Excel proficiency (e.g., pivot tables, VLOOKUP, formulas); Power BI or similar BI tools are highly desirable

Sound understanding of CRM and/or ERP systems and their functionalities

Confident in interpreting data and providing actionable insights to support commercial teams

Professional, proactive, and results-driven with strong business acumen

Able to work under pressure, meet deadlines, and adapt to an evolving business environment

Interested?

We would love to hear from you.

Submit your CV by clicking apply.

If you have any further questions, or would like to see the full job description, please email us for an informal chat ******

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