Location: Barcelona | Type: Full-time

We're hiring—and we're doing it the Frekuent way. In a world where technology moves fast, we move with purpose. If you're ready to make your next big move and create something meaningful, you're in the right place.Being part of our dream team isn't just about a job, it's about enjoying the frekuency. If you're ready to be part of this journey and grow together, join us and make a real impact.

Get to know us

Frekuent is a fast-growing company redefining the payment experience, helping businesses turn one-time buyers into lifetime clients through unique loyalty boosters. We believe that the secret to more sales is giving customers less: cashless, contactless and effortless payment solutions that transform the way businesses operate. With Frekuent, transactions happen in seconds, keeping customers coming back for seconds.

Want to know more? Check us out at www.frekuent.com.

Your contribution to the team

At Frekuent, we’re not just building payment solutions — we’re creating seamless experiences that move businesses and customers forward. As a Go-to-Market & Ops Intern, you will support strategic and operational initiatives to help scale our business across markets. You will work cross-functionally with the HQ team and local partners, contributing to both analytical and execution-oriented tasks.

What You'll Be Doing

Market Research & Competitive Intelligence

• Support the development of market scorecards and deep-dives by researching competitors, pricing structures, and customer segments.
• Conduct qualitative research including expert interviews, mystery shopping, and industry benchmarking.
  
  

Operations Support

• Support KYC team in partner and terminal onboarding, contact clients and follow-up documentation.
• Provide hands-on support in other operational tasks such as solving shipping problems, CRM discrepancies, etc.
• Help with training and onboarding sessions for local partner teams.
  
  

Documentation

• Documentation of SOPs and creation of Partner materials.
• Support the standardization of processes across markets, ensuring consistency from HQ.
• Help build onboarding processes and materials, including internal training videos and guides.
• Ensure partner communication templates are translated to the local language.
  
  

Reporting, tools & automation

• Build reports and dashboards for performance tracking and decision-making.
• Contribute to the development of internal tools for local teams (e.g., tracking subscriptions, device status, partner billing).
• Analysis - Help reconcile discrepancies between reported revenues and transaction data (financial reconciliation).
  
  

Who We’re Looking For

• Currently enrolled in a Bachelor’s or Master’s degree in Engineering, Business, Economics, or a related field.
• Languages: working proficiency both Spanish & English.
• Availability: Able to commit to a 40-hour workweek.
• Knowledge in excel, SQL and automation tools such as Make or Notion would be a high plus.
• Process-oriented and analytical profile.
• Strong execution and problem-solving skills — you’re not afraid to tackle challenges head-on.
• Takes accountability and consistently owns the outcome throughout the process.
• Embraces feedback as an opportunity for growth.
• Naturally proactive, always looking for ways to move projects forward.
• Comfortable speaking up and proposing bold, creative ideas that add value.
  
  

What’s In It For You

🌍 A hybrid model that works – Enjoy the energy of our office 3 days a week and the flexibility of working remotely the other 2.

⏰ Flexible schedule – because we trust you to own your time and your outcomes.

🚀 A dynamic, fast-growing environment – where each day is unique and every idea counts.

🤝 A collaborative mindset – surrounded by people who genuinely enjoy building together.

🎉 Regular afterwork & teambuilding events – activities to relax, connect, and strengthen team bonds.

Why you'll love it here

At Frekuent, we believe our success is built on our people. We’re a team of non-conformists, committed and solution-driven individuals, who know that infinity is the limit when it comes to innovation. With plenty of room for personal and professional development, we value creativity, ownership, and collaboration — all driven by a strong culture that fuels our growth.

Be authentic isn’t just a value, it’s our belief that embracing who we are and appreciating diverse backgrounds, experiences and opinions is what truly enriches us.

If you're ready to jump into an exciting environment and make a real difference, this is the place for you.

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