In the Role
The LX Product Manager will drive force in crafting and scaling an innovative suite of learning programs that bridge market needs and business ambitions. You will own the end-to-end lifecycle of the academy product portfolio, from research and strategy to launch and continuous improvement, fueling measurable impact for both learners and clients.
What you will do:
- Produce & Plan: Build and manage a portfolio of programs that align with market demand. You will search for experts, plan resources, and set tasks for the LX (Learning Experience) team.
- Sales & Market Synergy: Support the sales team by analyzing client requests and helping with course customization to ensure high ROI.
- Quality & Feedback: Monitor course quality (NPS, CSAT) and student feedback to prioritize refactoring and improvements.
- Launch Management: Collaborate with Student Success and Sales to ensure smooth product launches and high client satisfaction.
- Course and client satisfaction (NPS, CSAT).
- % of upsell revenue.
- Ratio of client requests served by existing portfolio.
- Customization ROI and reuse rates.
- Product unit economics.
- Launch fulfillment SLAs.
- Proven experience in product management, ideally in education or EdTech.
- Strong background in market research, analytics, and business strategy.
- Track record of collaborating with cross-functional teams.
- Ability to manage budgets and product economics (costs, ROI, unit economics).
- Skilled in measuring product quality, learner outcomes, and client satisfaction.
- Experience launching and scaling digital products and managing product lifecycles.
- Remote, Full-time Contract position.
- Level of freedom to determine the vision of projects and resources to achieve it. We don't believe in micromanaging.
- Professional growth within a team of experts in EdTech and AI.
- Digital office. To keep our teamwork smooth, we use modern digital tools like Slack, Miro, Notion, etc.
- Diverse and close-knit team. We're spread out across the US, Europe, LATAM and more!
- At this time we are unable to offer H1B sponsorship opportunities in the USA.
- This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
- TripleTen is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, age, religion, disability, marital status, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
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