Watatu Travel is dedicated to becoming a leader in the travel industry for East and Southern Africa by providing enriching experiences and promoting responsible travel practices. By partnering with local communities, we create unique adventures that combine exploration, culture, and relaxation. Every journey is designed to provide clients with memorable experiences while supporting local communities and environmental conservation.

We are looking for a Travel Sales Agent who combines strong sales skills with expert travel knowledge. This is a full-time remote role where you will sell tailor-made trips to East and Southern Africa while acting as a trusted travel advisor. You will be responsible for turning inquiries into bookings, guiding clients through the entire travel planning process, and ensuring an exceptional client experience.

Key Responsibilities:

• Actively sell customized travel experiences and packages to East and Southern Africa.
• Advise clients on destinations, experiences, and itineraries to meet their preferences and budgets.
• Manage the full sales cycle: qualify leads, conduct discovery calls, create proposals, and close bookings.
• Maintain strong client relationships to encourage repeat business and referrals.
• Track sales performance, targets, and leads using CRM and other tools.
• Collaborate with internal teams to ensure seamless travel experiences for clients.
• Stay informed on travel trends, destinations, and local communities to provide expert advice.

• Sales experience in travel, hospitality, or tourism.
• Proven track record in travel sales.
• Strong knowledge of travel arrangements, itinerary planning, and booking systems.
• Excellent communication skills in Catalan and English.
• Passion for travel and helping clients design memorable experiences.
• Ability to work independently in a remote setting with strong organizational skills.
• Bachelor’s degree in Travel, Hospitality, Tourism, or related field preferred.
• Tech-savvy, comfortable with CRM, booking platforms, and digital sales tools.