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This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

The SSG Ecom Business Manager EMEA is a strategic business role responsible for driving Services revenue and execution across Lenovos e‑commerce platforms in the EMEA region. This is a permanent, full‑time position suited for a commercially minded professional with strong analytical capability and proven experience working across complex, matrixed environments.

The role operates in a hybrid work model, has a regional EMEA scope and will report to Director SSG eCommerce.

Key Responsibilities

• Own and drive Services bookings and revenue growth for SSG across EMEA e‑commerce platforms
• Lead regional strategic planning and execution for services, promotions, and enablement initiatives
• Act as the primary business partner to EMEA e‑commerce teams to ensure successful services performance
• Enable global SSG service offerings locally by coordinating implementation across web and sales channels
• Collaborate closely with telesales (ISR) teams to maximize service attach and conversion
• Maintain forecasts, dashboards, and performance insights to support data‑driven decision‑making
• Lead regional business cadence meetings and contribute to global alignment forums
• Drive stakeholder collaboration across SSG, e‑commerce, sales, and global services teams
  
  

Position Requirements

• Bachelors degree or equivalent professional qualification
• MBA or postgraduate business qualification is considered an advantage
• Demonstrated experience in business management, commercial strategy, or revenue ownership roles
• Strong analytical skills with experience in forecasting, performance tracking, and insights generation
• Prior exposure to e‑commerce, digital sales, or online business environments preferred
• Fluent English is mandatory; additional European languages are an advantage
• Proven ability to influence and align stakeholders without direct reporting authority
• Strong communication, collaboration, and problem‑solving skills in a matrix organization
  
  

What Lenovo Can Offer You

• An international team with a high focus on Gender Diversity.
• Employee Assistance Program, e.g., for psychological, legal financial consultancy
• You are joining a company that prioritizes sustainable solutions like CO2 Offset, Asset Recovery Services, and the Lenovo Certified Refurbished portfolio.
• Access to training for personal development - Internal E-learning Development Platform Available for Employees
• Mentorship program and much more
  
  

SSG is driving growth in the expanding IT services market, with a strong focus on digital workplace services, as‑a‑Service (aaS) offerings, and sustainability‑driven solutions. The organization continues to invest in proprietary software platforms and vertical solutions while expanding TruScale as a Service, advancing Hybrid Cloud capabilities, and exploring Metaverse solutions.





We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.